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Customer Questions & Answers for
PetSafe PetSafe 3 Volt Lithium Battery Module

For use with the PetSafe Deluxe Little Dog Bark Control Collar
Customer Questions & Answers:
6 Questions,
 | 
8 Answers
Overall Rating:
2.889 out of 5
2.9
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Questions & Answers for PetSafe PetSafe 3 Volt Lithium Battery Module

Question

what is the dog weight limit on this collar?

asked 3 years, 5 months ago
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kathy12
on PetSafe 3 Volt Lithium Battery Module
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answer 1
I have a 130 lb Anatolian Shepherd and it works for him.
answered 9 months ago
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jebralco
Worcester, MA
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answer 2
Need the product name please. If you have any other questions please call PetSafe Customer Care at: 1-866-738-4379
answered 1 year, 7 months ago
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Question

How many are in a pack?

Do they sale this at the store?
asked 1 year, 3 months ago
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Dunnill
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answer 1
Thank you for your interest in PetSafe products!

The RFA-188 battery module, what is pictured above, comes one to a pack.

The RFA-67 battery modules are sold two to a pack. Our previous reply was incorrect for this particular product.

Both battery types are available at most PetCo stores.

PetSafe product experts are standing by to help should you have any further questions or concerns. To speak with one of our product specialists, please call us at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. until 8:00 A.M. Eastern Time and on Saturdays from 9:00 A.M. until 5:00 P.M. Eastern.

Thank you,

Amanda
PetSafe Customer Care
1-800-732-2677
answered 1 year, 3 months ago
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Pet Safe Brand Expert
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answer 2
There are 2 batteries in the pack & yes they are sold at the Petco stores. Our product experts are standing by to help should you have any further questions. To speak with a PetSafe Customer Care associate, please call 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 1 year, 3 months ago
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Pet Safe Brand Expert
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Question

Is there different settings as to how strong the correction intensity is?

There was no instruction book in the package can you adjust the intensity of the correction?
asked 4 years, 1 month ago
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sondraricci5
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answer 1
the intensity always starts at level one, if your dog continues to bark then it gets stronger. You can start it back at level one if you turn it off then turn it back on.
answered 3 years, 3 months ago
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redheadgrl
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Question

Petsafe dog collar - uses RFA-369 battery, has it been replaced by RFA-188?

Unable to locate RFA-369 batteries. Not at Petsmart or online.
asked 3 years, 1 month ago
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Tinksmama
Oxnard, CA
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answer 1
I don't know what product you have & there's no such battery part number. I would suggest you call PetSafe Customer Care at: 1-866-738-4379. They can point you in the right direction.
answered 1 year, 7 months ago
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Question

BATTERY ON COLLAR

After using the collar for a few days the dog started barking again when I verified the collar the battery came off, I believed the manner in which this battery is used as a switch for the collar is a design flaw if it can come off that easy. went to the store with the collar and they told me that the battery came off since I though that the collar somhow got broken but she stated that was the battery that needs to be replaced. End to the story I have to acquired a new battery at a cost of $15.00 when I just installed the collar to the dog and at least should have lasted a month. not a week.
asked 1 year, 5 months ago
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rxarce
San Juan Puerto Rico
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answer 1
Thank you for your feedback.

I am terribly sorry to hear you are experiencing difficulties with your item. Our product experts would be happy to help assist with any issue you may be experiencing with your PetSafe Bark Control unit.

To speak with a Customer Care associate, please call us at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and on Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you,

Amanda
PetSafe Customer Care
1-800-732-2677
answered 1 year, 5 months ago
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Pet Safe Brand Expert
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Question

Is it easy to change the battery

asked 2 months, 2 weeks ago
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22meme
honolulu
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answer 1
Thank you for your question! Systems that use this batteries typically include a test light tool that will allow you to unscrew the battery module for easy replacement.
answered 2 months, 2 weeks ago
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Pet Safe Brand Expert
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