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Customer Questions & Answers for
PetSafe PetSafe 3 Volt Lithium Battery Module

For use with the PetSafe Deluxe Little Dog Bark Control Collar
Customer Questions & Answers:
5 Questions,
 | 
5 Answers
Overall Rating:
2.333 out of 5
2.3
out of
5

Questions & Answers for PetSafe PetSafe 3 Volt Lithium Battery Module

Question

Is there different settings as to how strong the correction intensity is?

There was no instruction book in the package can you adjust the intensity of the correction?
asked 2 years, 10 months ago
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sondraricci5
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the intensity always starts at level one, if your dog continues to bark then it gets stronger. You can start it back at level one if you turn it off then turn it back on.
answered 1 year, 11 months ago
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redheadgrl
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Question

Petsafe dog collar - uses RFA-369 battery, has it been replaced by RFA-188?

Unable to locate RFA-369 batteries. Not at Petsmart or online.
asked 1 year, 9 months ago
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Tinksmama
Oxnard, CA
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I don't know what product you have & there's no such battery part number. I would suggest you call PetSafe Customer Care at: 1-866-738-4379. They can point you in the right direction.
answered 4 months, 1 week ago
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Pet Safe Brand Expert
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Question

what is the dog weight limit on this collar?

asked 2 years, 1 month ago
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kathy12
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Need the product name please. If you have any other questions please call PetSafe Customer Care at: 1-866-738-4379
answered 4 months, 1 week ago
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Question

BATTERY ON COLLAR

After using the collar for a few days the dog started barking again when I verified the collar the battery came off, I believed the manner in which this battery is used as a switch for the collar is a design flaw if it can come off that easy. went to the store with the collar and they told me that the battery came off since I though that the collar somhow got broken but she stated that was the battery that needs to be replaced. End to the story I have to acquired a new battery at a cost of $15.00 when I just installed the collar to the dog and at least should have lasted a month. not a week.
asked 1 month, 3 weeks ago
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rxarce
San Juan Puerto Rico
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answer 1
Thank you for your feedback.

I am terribly sorry to hear you are experiencing difficulties with your item. Our product experts would be happy to help assist with any issue you may be experiencing with your PetSafe Bark Control unit.

To speak with a Customer Care associate, please call us at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and on Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you,

Amanda
PetSafe Customer Care
1-800-732-2677
answered 1 month, 3 weeks ago
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Question

How many are in a pack?

Do they sale this at the store?
asked 3 days ago
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Dunnill
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There are 2 batteries in the pack & yes they are sold at the Petco stores. Our product experts are standing by to help should you have any further questions. To speak with a PetSafe Customer Care associate, please call 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 1 day ago
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