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Most Recent Questions
Recent Question:
How tall is the gate?
Recent Question:
Does the gate open both ways? Is one side stationary or do both sides open independently from each other?
Recent Question:
Need dog door for slider patio door no taller then 70"
Recent Question:
Can this gate come off this hinges easlily so that it does not have to be up all the time?
Recent Question:
i need to buy a doggy door to installe in the back door of a new house i had built. my dog is jack russell (for sizing). Which do you recommend?
Questions with Most Recent Answers
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I have one large dog and 2 small dogs, wondering how high up from the floor are the doors than go in sliding doors
Question:
Need dog door for slider patio door no taller then 70"
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does this gate mount to the wall?
Question:
Does the pass through door stay open if you want to keep it that way for easy pass thru? Thanks!
Question:
could my med. size cat fit through the bars on this gate

Customer Questions & Answers for
PetSafe PetSafe Aluminum Freedom Pet Door

Give your pets the freedom they deserve:Solid aluminum construction dog door with locking panel for exterior door applicationSoft, transparent single flap pet doors for tight weather sealEasy installationModels: Small PPA00-10859; Medium Model PPA00-10860; Large Model PPA00-10861
Customer Questions & Answers:
10 Questions,
 | 
15 Answers
Overall Rating:
4.184 out of 5
4.2
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Questions & Answers for PetSafe PetSafe Aluminum Freedom Pet Door

Question

Flat Opening doors

I need a door for my dog that can be installed in a glass window made with hard plastic so that my pet can go through.
asked 3 years, 1 month ago
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papa1710
LAREDO, TX.
on PetSafe Aluminum Freedom Pet Door
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answer 1
Yes this does work my husband built a frame out of wood we raised the windowto desired height closed window and secured it in my laundry room works GREAT!!!
answered 1 year, 10 months ago
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kerahsmom
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answer 2
This door will not work. It is designed for a solid installation.
answered 2 years, 4 months ago
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boxerboys
Denver CO
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Question

I wish to replace a Petsafe dog door I bought many years ago at Petco. I measured it and the approximate measurements ar 15" x 19".

I cannot find that measurement on any of your Petsafe doors. I have a hole in my door to fix the
inside measurement of the flap as described above. Has the sizes changed or are my measurements incorrect? I have four large (80 lb) dogs.
asked 4 months, 2 weeks ago
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Frasier
Corvallis, OR
on PetSafe Aluminum Freedom Pet Door
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answer 1
I found best answer is go into the store and measure I use an ex large for my coon hound and he as no issues but d measure your dogs shoulder to ground then compare with the frames themselves in the store to what sites you best
answered 3 months, 2 weeks ago
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Falcon802
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answer 2
Hi Frasier,

Thank you for your question! As I'm sure you know by know, we have many different styles and types of pet doors and pet door flaps available. I know choosing the right flap can often seem overwhelming.

Something to know which may help is that pet door flaps can shrink or expand a little over time due to temperature changes and general environmental exposure. The measurements for your flap may not be an exact match to what you see, but it should be similar.

Our product experts are always happy to help if you would like confirmation or assistance with choosing the correct pet door flap.

We are available at 1-800-732-2677 Monday through Friday from 8:00 A.M. to 8:00 P.M. EST and on Saturdays from 9:00 A.M. to 5:00 P.M. EST if you would like to speak with a Customer Care associate.

If so, we look forward to hearing from you!

Thank you again,

Amanda
PetSafe Customer Care
answered 4 months, 1 week ago
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Pet Safe Brand Expert
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Question

Regarding aluminum pet doors, are they able to be primed and painted to match existing door color?

asked 2 years, 8 months ago
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Anonymous
on PetSafe Aluminum Freedom Pet Door
+1point
4out of 7found this question helpful.
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answer 1
There's no reason you couldn't paint this door. It comes in white, but it's painted baked to aluminum. I would recommend roughing it up a bit with sand paper to ensure the primer sticks well.
Best Answer
answered 2 years, 4 months ago
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by
boxerboys
Denver CO
+2points
2out of 2found this answer helpful.
answer 2
That I do not know. We have not tried it yet but I doo not see why not being as the petdoors are aluminum.
answered 2 years, 6 months ago
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2fst4u
Bend, Oregon
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Question

I am looking at buying the aluminum pet door for exterior doors. Can you lock that door for safety? Also, can the small door fit a large cat?

asked 1 year, 7 months ago
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atallums
on PetSafe Aluminum Freedom Pet Door
+13points
13out of 13found this question helpful.
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answer 1
The door comes with a sturdy aluminum slide in panel that has a spring loaded pin that locks it into place from the interior side of the door. As far as your cat question I really don't know.
answered 1 year, 2 months ago
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by
HawkinFlight
Houston, TX
+1point
1out of 1found this answer helpful.
answer 2
I can at least answer half of you questions. This door comes with a plastics locking security door that slides into place and locks with a pin.
Best Answer
answered 1 year, 6 months ago
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by
Keizi
+2points
2out of 2found this answer helpful.
Question

Could you tell me if the lock out panel of this door is also aluminum or plastic

asked 1 year, 10 months ago
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kerahsmom
on PetSafe Aluminum Freedom Pet Door
+13points
15out of 17found this question helpful.
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answer 1
aluminum it secures very well I tried t open it from the outside and was unable
Best Answer
answered 3 months, 2 weeks ago
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Falcon802
pittsburgh, pa
+2points
2out of 2found this answer helpful.
answer 2
It is plastic with a metal pin.
answered 1 year, 6 months ago
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Keizi
Sacramento, CA
0points
0out of 0found this answer helpful.
Question

overall size for sku:1081411?

asked 2 years, 4 months ago
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Dustin27
on PetSafe Aluminum Freedom Pet Door
+3points
3out of 3found this question helpful.
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1 answer
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answer 1
The PetSafe part number is: PPA00-10860 medium Freedom door. I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request. You can also go to www.petsafe.net.
answered 3 months, 4 weeks ago
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Pet Safe Brand Expert
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Question

Do you know if the aluminum & plastic are the exact same size?

Just moved into a place with the LARGE plastic version of this door. Replacing with the aluminum version. Wondering if they are the same size or if I will need to do additional cutting. Thanks!
asked 2 years, 1 month ago
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laurawsph
Charleston, SC
on PetSafe Aluminum Freedom Pet Door
+2points
2out of 2found this question helpful.
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 3 months, 4 weeks ago
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Pet Safe Brand Expert
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Question

Hi- we have a aluminum screen door we want to put a dog door in- can that be done? can you install it for us?

We don't have the tools to cut the hole for the dog door in our aluminum screen door- can you recommend how to do this- or give us a contact of who might be able to help us please? thanks!
asked 1 year, 8 months ago
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Sheetsie
on PetSafe Aluminum Freedom Pet Door
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answer 1
You'll need to contact a local handyman. If you have any other questions please contact PetSafe Customer Care at: 1-866-738-4379.
answered 4 months, 1 week ago
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Pet Safe Brand Expert
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Question

What are the hole dimensions for the Alum XL doggie door? Ref: SKU1081438 Is there a wall mount in the XL available?

We need the XL for our greyhounds. Want to put in exterior wall with studs 16"OC.
asked 5 months, 1 week ago
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KevinZee
on PetSafe Aluminum Freedom Pet Door
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answer 1
Flap opening dims: 13 3/4" x 23 3/4", Frame Dimensions: 16 1/4” x 27 1/8”, Cut Out: 14 3/8" x 25 1/4" There is no XL wall entry door available. If you have any other questions please call PetSafe customer care at: 1-866-738-4379
answered 4 months, 3 weeks ago
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Pet Safe Brand Expert
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Question

on aluminum dog doors, does the flap attach to aluminum or plastic?

On plastic doors, the attachment for the flap is brittle in cold weather and breaks.
asked 4 months, 1 week ago
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grandmadogsitter1
on PetSafe Aluminum Freedom Pet Door
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answer 1
Hello, and thank you for your interest in the PetSafe Freedom Aluminum Pet Door.

The pet door flap for the Freedom Aluminum Pet Door attaches to a metal flap holder.

Feel free to contact PetSafe Customer Care should you have any further questions. We can be reached at 1-800-732-2677.

We are open Monday through Friday from 8:00 A.M. until 8:00 P.M. EST and on Saturdays from 9:00 A.M. until 5:00 P.M. EST.

Thanks again for your interest in the PetSafe Freedom Aluminum Pet Door!

Amanda
PetSafe Customer Care
answered 4 months, 1 week ago
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Pet Safe Brand Expert
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