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Most Recent Questions
Recent Question:
Would you please quiry manufacturer to see if it has a model to fit an Ideal patio door with large flap
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Recent Question:
I need a large wall type smart doggie door what do you have for this
Recent Question:
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Recent Question:
My wall opening is approx. 10 3/8 X 13 3/4". What product should I purchase?
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I need a large wall type smart doggie door what do you have for this

Customer Questions & Answers for
PetSafe PetSafe Plastic Pet Door

Durable plastic pet door frame with closing panel for interior door applicationSoft and flexible vinyl transparent flapThese dog doors feature easy do-it-yourself installationModels: Small PPA00-10958; Medium PPA00-10959; Large PPA00-10960
Customer Questions & Answers:
9 Questions,
 | 
24 Answers
Overall Rating:
4 out of 5
4
out of
5

Questions & Answers for PetSafe PetSafe Plastic Pet Door

Question

Is there a way to lock this petsafe door when away(an adaptable plastic or metal door to insert)?

asked 1 year, 4 months ago
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by
oodie
on PetSafe Plastic Pet Door
+3points
3out of 3found this question helpful.
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5 answers
Answers
answer 1
My Medium PetSafe Plastic Pet Door came with a plastic sliding insert for the inside of the door. its good enough to keep critters and drafts out, I wouldn't consider it heavy duty protection, but only a small child could barely fit through the medium door anyway.
answered 4 weeks ago
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by
FastDog25
Tallahassee, FL
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0out of 0found this answer helpful.
answer 2
It comes with a Snap On cover which is VERY hard to remove! So, if you're worried about anyone getting through from the outside, they're going to have a difficult time getting in!
answered 6 months ago
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by
Donna14
Florida
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0out of 0found this answer helpful.
answer 3
Yes, it comes with a plastic cover that can be added when no longer in Use.
answered 1 year, 1 month ago
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by
Tampabaycpa
Tampa, FL
0points
0out of 0found this answer helpful.
answer 4
It comes with a plastic cover that fits very snug but does not lock.
answered 1 year, 2 months ago
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Gr8door
0points
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answer 5
Thank you for your interest in the PetSafe Plastic Pet Door!

This pet door comes with a plastic closing panel which snaps around the frame. This is to help prevent your pet from going out of the pet door during those times you prefer you him or her to stay indoors.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
Best Answer
answered 1 year, 4 months ago
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by
Pet Safe Brand Expert
+1point
1out of 1found this answer helpful.
Question

Does this door have a weather seal around the sides?

such as the brush or something to keep the wind from coming through the cracks on the sides of the flap?
asked 4 years, 5 months ago
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by
noingwhat
Los Angeles, CA
on PetSafe Plastic Pet Door
+17points
22out of 27found this question helpful.
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5 answers
Answers
answer 1
No it doesn't have anything on the sides of the flap. Ours is installed on a recessed porch door so it isn't a huge issue for us but it would be if it was on an outside door. Especially with the extra large door with long sides. You definitely would get hot or cold air coming through the sides.
answered 2 weeks, 1 day ago
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by
Andiii
Wilton, CA
0points
0out of 0found this answer helpful.
answer 2
No, it does not come with any of the supplies you have listed. It does state that you can seal it with some of your own supplies.
answered 6 months ago
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by
Donna14
Florida
0points
0out of 0found this answer helpful.
answer 3
Yes.
answered 1 year, 1 month ago
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Tampabaycpa
Tampa, FL
0points
0out of 0found this answer helpful.
answer 4
It comes with a long strip of weather sealing that you can use to put around the cracks. Otherwise it is very drafty.
Best Answer
answered 4 years, 5 months ago
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by
StellaFB
San Francisco, CA
+4points
4out of 4found this answer helpful.
answer 5
Yes, foam weather seal strips were included, but they are for the space between the dog door and your sliding glass door. This added to the difficulty in getting our glass door to close correctly but it did help reduce the draft (we use a stick in the slider now to "lock" the door). There is a magnet at the bottom of the doggie flap which helps keep it closed, but air definitely gets through. The whole thing is drafty, but we have a mild climate so it's not a big deal for us. It is still worth giving my dog access to the outside.
answered 4 years, 5 months ago
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by
alwaysgorgeous
Pasadena, CA
+1point
2out of 3found this answer helpful.
Question

Can I buy a replacement flap for this door?

asked 4 years, 1 month ago
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by
Roxie3
on PetSafe Plastic Pet Door
+6points
18out of 30found this question helpful.
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3 answers
Answers
answer 1
Yes, this information is located on the back of the box it is packaged in. It states:

Replacement Flap PAC11-11040 available at retailer by calling 1-800-732-2677 or at www.petsafe.net.
User submitted photo
answered 6 months ago
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by
Donna14
Florida
0points
0out of 0found this answer helpful.
answer 2
Yes
answered 1 year, 1 month ago
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by
Tampabaycpa
Tampa, FL
0points
0out of 0found this answer helpful.
answer 3
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 1 year, 7 months ago
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by
Pet Safe Brand Expert
PDs
-1point
0out of 1found this answer helpful.
Question

I want to install a doggie door on a storm door. Can your product work for me?

asked 4 years, 2 months ago
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by
jack0514
on PetSafe Plastic Pet Door
-16points
0out of 16found this question helpful.
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3 answers
Answers
answer 1
I put my Medium PetSafe Plastic Pet Door in a 3/4 inch thick aluminum clad storm door on the back porch. no problem.
answered 4 weeks ago
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by
FastDog25
Tallahassee, FL
0points
0out of 0found this answer helpful.
answer 2
In my opinion, yes... It comes with snap-in inserts for the thickness of the door you use. But, if it's a really thin storm door, then I wouldn't use the inserts.
answered 6 months ago
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by
Donna14
Florida
0points
0out of 0found this answer helpful.
answer 3
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 1 year, 7 months ago
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by
Pet Safe Brand Expert
PDs
-5points
0out of 5found this answer helpful.
Question

can i get the xlarge extreme door for 220 lbs ??

asked 1 year, 7 months ago
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by
taffy19
on PetSafe Plastic Pet Door
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2 answers
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answer 1
YES! It actually states for dogs up to 220 lbs. It's pretty big!
User submitted photo
answered 6 months ago
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by
Donna14
Florida
0points
0out of 0found this answer helpful.
answer 2
PetSafe does not manufacturer an X Large extreme weather door. The large size can be used for dogs up to 100 pounds. PetSafe does have a X Large available in the Freedom Door.
answered 1 year, 7 months ago
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by
Pet Safe Brand Expert
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0points
0out of 0found this answer helpful.
Question

Whjat size frame is included with SKY1081381?

asked 7 months ago
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by
thisisapaininthebutt
on PetSafe Plastic Pet Door
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2 answers
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answer 1
16" W x 271/4" T
answered 6 months ago
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by
Donna14
Florida
0points
0out of 0found this answer helpful.
answer 2
Hi there! It looks like you are looking at the Medium PetSafe Plastic Door. The Medium frame dimensions are approximately 10 1/2” x 15”.
answered 7 months ago
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by
Pet Safe Brand Expert
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0out of 0found this answer helpful.
Question

i have 4 pomeranians,the biggest 1 weighs about 15-17 lbs.what size of door do i need?

asked 5 months, 1 week ago
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by
osborn100
on PetSafe Plastic Pet Door
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2 answers
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answer 1
I have a Jack Russell that is about 1 foot tall and a Minpin/Whippet mix that is 20 inches tall. both are 15-20 pounds and the medium PetSafe Plastic Pet Door works great for both. It sits about 4 inches off the bottom of the door and is 11 tall X 8 wide, enough room so they feel comfortable going through.
answered 4 weeks ago
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by
FastDog25
Tallahassee, FL
0points
0out of 0found this answer helpful.
answer 2
Thank you for your question! We recommend to measure your Pomeranians' height to find the door that best suits your needs.
answered 5 months ago
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by
Pet Safe Brand Expert
0points
0out of 0found this answer helpful.
Question

Iam trying to put a pet door in my basement allowing my cat access to another room but not in a door but in the wall next to the door. Can this Be don

asked 1 month, 4 weeks ago
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by
superron
on PetSafe Plastic Pet Door
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1 answer
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answer 1
Thank you for your question! This pet door is designed to fit doors 1/16 - 2 inches thick only. For wall installation, we would suggest the Wall Entry Aluminum Pet Door http://bit.ly/1KZ6bgQ .
answered 1 month, 3 weeks ago
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by
Pet Safe Brand Expert
0points
0out of 0found this answer helpful.
Question

My wall opening is approx. 10 3/8 X 13 3/4". What product should I purchase?

Wall opening is roughly 9 3/4" deep.
asked 1 week, 6 days ago
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by
Mohair
wall
on PetSafe Plastic Pet Door
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1 answer
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answer 1
Thank you for taking the time to ask this question! Unfortunately we do not have a plastic pet door that meets these specifications. The Medium would be too small, and the Large is 11 1/4" by 19". All of the sizing charts are listed on www.PetSafe.net under each individual door. I hope this is helpful! If you have further questions or concerns, please call our Customer Care Center directly at 1-800-732-2677. Our office hours are Monday through Friday 8 A.M. – 8 P.M. EST and Saturdays 9 A.M. – 5 P.M. EST.
answered 1 week, 6 days ago
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Pet Safe Brand Expert
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