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Customer Questions & Answers for
PetSafe PetSafe Plastic Pet Door

Durable plastic pet door frame with closing panel for interior door applicationSoft and flexible vinyl transparent flapThese dog doors feature easy do-it-yourself installationModels: Small PPA00-10958; Medium PPA00-10959; Large PPA00-10960
Customer Questions & Answers:
7 Questions,
 | 
18 Answers
Overall Rating:
3.949 out of 5
3.9
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Questions & Answers for PetSafe PetSafe Plastic Pet Door

Question

Does this door have a weather seal around the sides?

such as the brush or something to keep the wind from coming through the cracks on the sides of the flap?
asked 4 years, 1 month ago
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by
noingwhat
Los Angeles, CA
on PetSafe Plastic Pet Door
+17points
22out of 27found this question helpful.
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4 answers
Answers
answer 1
No, it does not come with any of the supplies you have listed. It does state that you can seal it with some of your own supplies.
answered 3 months ago
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by
Donna14
Florida
0points
0out of 0found this answer helpful.
answer 2
Yes.
answered 9 months ago
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by
Tampabaycpa
Tampa, FL
0points
0out of 0found this answer helpful.
answer 3
It comes with a long strip of weather sealing that you can use to put around the cracks. Otherwise it is very drafty.
Best Answer
answered 4 years, 1 month ago
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by
StellaFB
San Francisco, CA
+4points
4out of 4found this answer helpful.
answer 4
Yes, foam weather seal strips were included, but they are for the space between the dog door and your sliding glass door. This added to the difficulty in getting our glass door to close correctly but it did help reduce the draft (we use a stick in the slider now to "lock" the door). There is a magnet at the bottom of the doggie flap which helps keep it closed, but air definitely gets through. The whole thing is drafty, but we have a mild climate so it's not a big deal for us. It is still worth giving my dog access to the outside.
answered 4 years, 1 month ago
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by
alwaysgorgeous
Pasadena, CA
+1point
2out of 3found this answer helpful.
Question

Is there a way to lock this petsafe door when away(an adaptable plastic or metal door to insert)?

asked 1 year ago
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by
oodie
on PetSafe Plastic Pet Door
+2points
2out of 2found this question helpful.
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4 answers
Answers
answer 1
It comes with a Snap On cover which is VERY hard to remove! So, if you're worried about anyone getting through from the outside, they're going to have a difficult time getting in!
answered 3 months ago
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by
Donna14
Florida
0points
0out of 0found this answer helpful.
answer 2
Yes, it comes with a plastic cover that can be added when no longer in Use.
answered 9 months ago
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by
Tampabaycpa
Tampa, FL
0points
0out of 0found this answer helpful.
answer 3
It comes with a plastic cover that fits very snug but does not lock.
answered 10 months ago
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by
Gr8door
0points
0out of 0found this answer helpful.
answer 4
Thank you for your interest in the PetSafe Plastic Pet Door!

This pet door comes with a plastic closing panel which snaps around the frame. This is to help prevent your pet from going out of the pet door during those times you prefer you him or her to stay indoors.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
Best Answer
answered 1 year ago
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by
Pet Safe Brand Expert
+1point
1out of 1found this answer helpful.
Question

Can I buy a replacement flap for this door?

asked 3 years, 10 months ago
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by
Roxie3
on PetSafe Plastic Pet Door
+6points
18out of 30found this question helpful.
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3 answers
Answers
answer 1
Yes, this information is located on the back of the box it is packaged in. It states:

Replacement Flap PAC11-11040 available at retailer by calling 1-800-732-2677 or at www.petsafe.net.
User submitted photo
answered 3 months ago
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by
Donna14
Florida
0points
0out of 0found this answer helpful.
answer 2
Yes
answered 9 months ago
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by
Tampabaycpa
Tampa, FL
0points
0out of 0found this answer helpful.
answer 3
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 1 year, 3 months ago
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by
Pet Safe Brand Expert
PDs
-1point
0out of 1found this answer helpful.
Question

I want to install a doggie door on a storm door. Can your product work for me?

asked 3 years, 11 months ago
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by
jack0514
on PetSafe Plastic Pet Door
-15points
0out of 15found this question helpful.
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2 answers
Answers
answer 1
In my opinion, yes... It comes with snap-in inserts for the thickness of the door you use. But, if it's a really thin storm door, then I wouldn't use the inserts.
answered 3 months ago
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by
Donna14
Florida
0points
0out of 0found this answer helpful.
answer 2
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 1 year, 3 months ago
Customer Avatar
by
Pet Safe Brand Expert
PDs
-5points
0out of 5found this answer helpful.
Question

can i get the xlarge extreme door for 220 lbs ??

asked 1 year, 4 months ago
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by
taffy19
on PetSafe Plastic Pet Door
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2 answers
Answers
answer 1
YES! It actually states for dogs up to 220 lbs. It's pretty big!
User submitted photo
answered 3 months ago
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by
Donna14
Florida
0points
0out of 0found this answer helpful.
answer 2
PetSafe does not manufacturer an X Large extreme weather door. The large size can be used for dogs up to 100 pounds. PetSafe does have a X Large available in the Freedom Door.
answered 1 year, 4 months ago
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by
Pet Safe Brand Expert
PDs
0points
0out of 0found this answer helpful.
Question

Whjat size frame is included with SKY1081381?

asked 4 months, 1 week ago
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by
thisisapaininthebutt
on PetSafe Plastic Pet Door
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2 answers
Answers
answer 1
16" W x 271/4" T
answered 3 months ago
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by
Donna14
Florida
0points
0out of 0found this answer helpful.
answer 2
Hi there! It looks like you are looking at the Medium PetSafe Plastic Door. The Medium frame dimensions are approximately 10 1/2” x 15”.
answered 4 months, 1 week ago
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by
Pet Safe Brand Expert
0points
0out of 0found this answer helpful.
Question

i have 4 pomeranians,the biggest 1 weighs about 15-17 lbs.what size of door do i need?

asked 1 month, 3 weeks ago
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by
osborn100
on PetSafe Plastic Pet Door
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1 answer
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answer 1
Thank you for your question! We recommend to measure your Pomeranians' height to find the door that best suits your needs.
answered 1 month, 2 weeks ago
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Pet Safe Brand Expert
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