You need to place the Outdoor Bark Control so that it's in the line-of-site of your neighbors dog. The signal will not penetrate a block, wooden or vinyl fence. Once the dog stops barking you can turn it off. When they start up again, turn it on. Also move it around, keep the dog guessing on where the sound is coming from. You just trying to change his behavior. Our product experts are standing by to help should you have any further questions. To speak with a PetSafe Customer Care associate, please call 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 1 month, 1 week ago
Pet Safe Brand Expert
1out of 1found this answer helpful.