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Customer Questions & Answers for
PetSafe PetSafe Extra Wireless Receiver Collar

This PetSafe wireless receiver collar delivers mild static correction through two contact points that touch your pet's neckIf your pet crosses the established boundary, a correction will be sent to get your pet's attentionPetSafe wireless fence collars have customizable correction levels to match your pet's temperamentPetSafe wireless collars are safe and effectiveModel: PIF-275-19
Customer Questions & Answers:
20 Questions,
 | 
20 Answers
Overall Rating:
4.306 out of 5
4.3
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Questions & Answers for PetSafe PetSafe Extra Wireless Receiver Collar

Question

re electronic fence, how heavy is the collar -- my dogs weigh approx 20 ibs

re wireless system --on sale for 279 -- cost of extra collars?
asked 3 years, 6 months ago
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delphos
on PetSafe Extra Wireless Receiver Collar
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I use my electronic fence with Jack Russell Terriers and another smaller terrier, each weighing about 20 lb. You can put more than one dog on the system. Extra collars run $169. But are on sale right not for $119 at Petco.com
Best Answer
answered 3 years, 2 months ago
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lacijane
California
-1point
0out of 1found this answer helpful.
Question

I own a dog and a cat and have purchased the PetSafe Wireless Fence syst em

The collar unit is fine for the dog, but the collar unit is too large and bulky for the cat. Is there a smaller collar unit, compatible with the PetSafe Wireless Fence that I can purchase for the cat?

thanks
Andrew
asked 3 years, 4 months ago
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hoping
Bywong, Australia
on PetSafe Extra Wireless Receiver Collar
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answer 1
You can purchase a PetSafe In-Ground Cat Collar, p/n PIG00-11006. If you have any other questions please call PetSafe Customer Care at: 1-866-738-4379
answered 9 months ago
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Pet Safe Brand Expert
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Question

I have a PetSafeWireless instant fence containment system

there is a clear plastic piece which allows me to set different settings of shock- its broke-can I get another one please- this is on the collar
asked 2 years, 10 months ago
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SAHDJH
on PetSafe Extra Wireless Receiver Collar
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Please call PetSafe Customer Care at: 1-866-738-4379, they can help you out with parts.
answered 9 months ago
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Question

is the extra collar for the wireless petsafe system a PIF-300 or a PIF-129 17 OR ulitimately will the collar work with either sytem?

Needing a new collar for my system and also a plug for my system - trying to make certain I get the right items to work with it.
asked 2 years, 8 months ago
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Bromoe
greensboro nc
on PetSafe Extra Wireless Receiver Collar
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answer 1
You need a PIF-275-19 collar. This works with the PIF-300 wireless system. If you have any other questions please call PetSafe Customer Care at: 1-866-738-4379
answered 9 months ago
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Pet Safe Brand Expert
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Question

I need to know how this works?

Im not familure with these Collars. i have a 25 lb shiba inu whos breed is known for running untill there heart gives out and trust me she Ran away today and it took us an hour to get her after running thru snow & tracing her tracks I CANT take it Anymore! i didnt see that it came with a inground fence?so i didnt know what this is????
asked 2 years, 7 months ago
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bnicole
Woodland PA 16881
on PetSafe Extra Wireless Receiver Collar
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You will get a unit about the size of a paint can that throws out an invisible signal in a radius around you house. When your dog goes outside of this radius, they get shocked. You can adjust the radius to suite your needs. You just plug the unit in, set the radius, put the collar on your dog, and you're good to go. It's portable as well so if you like to go camping, take the unit with you and you can set it up at you campsite or wherever you are going. I LOVE this thing!!
answered 2 years, 4 months ago
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SweetRed
Lunenburg, MA
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Question

Is there a transmitter collar for tiny dogs?

I have PetSafe and want to add a small Yorkie Mix. Is there a smaller colalr?
asked 2 years, 4 months ago
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Cretie
on PetSafe Extra Wireless Receiver Collar
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I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 9 months ago
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Pet Safe Brand Expert
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Question

Is the collar waterproof?

asked 2 years, 4 months ago
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Lyndee
on PetSafe Extra Wireless Receiver Collar
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Yes it is waterproof. If you have any other questions please call PetSafe Customer Care at: 1-866-738-4379
answered 9 months ago
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Pet Safe Brand Expert
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Question

I bought the wireless fence. The collar is blinking. What does this mean?

asked 2 years, 2 months ago
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CrappieFisherman
on PetSafe Extra Wireless Receiver Collar
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I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 9 months ago
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Pet Safe Brand Expert
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Question

5# dog?

is my dog to small to have a electric collor and fence
asked 2 years, 1 month ago
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deame
pa
on PetSafe Extra Wireless Receiver Collar
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I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 9 months ago
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Pet Safe Brand Expert
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Question

Is there a hand held remote compatible with the Petsafe Wireless Receiver?

asked 2 years ago
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Anonymous
on PetSafe Extra Wireless Receiver Collar
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No there is no remote available that works with the Wireless receiver. If you have any other questions please contact PetSafe Customer Care at: 1-866-738-4379.
answered 9 months ago
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Pet Safe Brand Expert
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Question

I have just purchased a Pet Safe wireless containment fence. Will this work on hilly terrain?

asked 1 year, 11 months ago
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Yuhasz
Pittsburgh
on PetSafe Extra Wireless Receiver Collar
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I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 9 months ago
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Pet Safe Brand Expert
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Question

Why is the wireless collar not available on line. I just went to Petco. today and paid $200.00 for an item going for half that on line.

asked 1 year, 9 months ago
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maryaceu2
on PetSafe Extra Wireless Receiver Collar
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It is on line, SKU # 979058 or SKU # 1432940 or SKU # 2172797.
answered 10 months ago
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Question

I lost 1 of the probes can i purchase just this or do i have to buy a new collar?

asked 1 year, 5 months ago
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Bibby
home
on PetSafe Extra Wireless Receiver Collar
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Call PetSafe customer care at: 1-866-738-4379. They will be able to help you with your lost probe.
answered 10 months ago
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Pet Safe Brand Expert
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Question

Is the PetSafe Extra Wireless Receiver Collar rechargeable?

Can you use the charger from the original system unit to charge the extra collar?
asked 5 months, 3 weeks ago
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Ashley17poor
on PetSafe Extra Wireless Receiver Collar
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answer 1
Thank you for your interest in PetSafe products.

No, this receiver collar utilizes an RFA-67 battery module for power.

Our product experts would be happy to help suggest a product which may be right for you and your pet. To speak with a PetSafe Customer Care associate, please call 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and on Saturdays from 9:00 A.M. until 5:00 P.M. Eastern.

Amanda
PetSafe Customer Care
1-800-732-2677
answered 5 months, 2 weeks ago
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Pet Safe Brand Expert
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Question

We have a PetSafe Wireless Collar and it is worn out. Can we buy just the red collar without the electronics for a large dog?

If the collar is available without the electronics....what is the purchase price?
asked 3 years, 1 month ago
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SharonaVOR
on PetSafe Extra Wireless Receiver Collar
+9points
13out of 17found this question helpful.
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answer 1
My dog (Husky) kept breaking the cheap collar the system comes with. I replaced it with a heavy duty collar and made the holes for the electronics with a soldering iron.
Best Answer
answered 3 years, 1 month ago
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Dgtldrgn
+2points
2out of 2found this answer helpful.
Question

I own the Petsafe Wireless fence. What kind of collar can I get for a minature pincher

This little dog has a neck the size of a cat and weights about 8-10lbs. Is there a cat collar that would work on this system?
asked 3 years, 2 months ago
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LWAKABR
on PetSafe Extra Wireless Receiver Collar
+3points
11out of 19found this question helpful.
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answer 1
I HAVE 5 DOGS AND 4 HAVE COLLARS BECAUSE THE 5TH IS AN 8LB CHIAHWOWA. HE BARKS AND CHASES EVERYBODY, UNFORT THEY DO NOT MAKE A SMALLER COLL SO I REMOVED THE ONE FROM MY POODLE , CUT THE RED COLL TO FIT AND LOWERED THE VOLTAGE ON THE COLL. IT SEEMS A LITTLE TOO BIG BUT IT DEF STOPPED HIM FROM ANNOYING PEOPLE AND OTHER PETS. AFTER A FEW ZAPS THE COLL IS NOT NEEDED ANYMORE. INSTANT TRAINING. ALL MY DOGS ONLY GO SO FAR AND NO MORE. HOPE THIS WAS HELPFUL.. ALSO PEACE OF MIND.
Best Answer
answered 3 years, 1 month ago
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ANGCAT
NY
+7points
7out of 7found this answer helpful.
Question

Will the wireless collar fit a couple of 12 lb. teddybear dogs with 10-11" necks?

asked 2 years, 8 months ago
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robbins906
Northern MI
on PetSafe Extra Wireless Receiver Collar
+6points
6out of 6found this question helpful.
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answer 1
I have a 9.7 pound min pin and the collar works on her. It is a but bulky, but it doesn't seem to bother her.
Best Answer
answered 2 years, 4 months ago
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SweetRed
Lunenburg, MA
+1point
1out of 1found this answer helpful.
Question

Will the wireless fence fit my Yorkie that weighs 5 pds. Need to keep her in the yard

You have a Pet Safe on sale right now $119.00
asked 3 months, 1 week ago
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Loucy
on PetSafe Extra Wireless Receiver Collar
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answer 1
Thank you for your interest in PetSafe products!

While the PetSafe Extra Wireless Receiver Collar may work for your pet, the receiver collar may be too large or heavy for a pet weighing less than 8 pounds.

For a smaller dog, you may prefer the receiver collar for the PetSafe Stay+Play Wireless Fence (PetCo SKU: 1432931).

The receiver collar for the PetSafe Stay+Play Wireless Fence is suitable for most pets weighing 5 pounds or more and with a neck size greater than 6 inches.

If you would like to learn more about this or any other PetSafe product, please feel free to call PetSafe Customer Care at 1-800-732-2677.

Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in PetSafe products!

Amanda
PetSafe Customer Care
1-800-732-2677
answered 3 months, 1 week ago
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by
Pet Safe Brand Expert
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0out of 0found this answer helpful.
Question

Are batteries included with this collar or do you have to purchase those separately?

asked 2 months, 1 week ago
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wstein
on PetSafe Extra Wireless Receiver Collar
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answer 1
Thank you for your interest in PetSafe products.

One RFA-67 battery module is included with the purchase of the PetSafe Extra Wireless Receiver Collar.

PetSafe product experts are standing by to help should you have any questions or concerns. PetSafe Customer Care can be reached at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
answered 2 months, 1 week ago
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by
Pet Safe Brand Expert
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0out of 0found this answer helpful.
Question

I have a petsafe IF-100 Wireless unit ,will the pif-275-19 collar work ?

asked 2 months, 1 week ago
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castaway
on PetSafe Extra Wireless Receiver Collar
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Thank you for your interest in PetSafe products.

Yes, the PIF-275-19 Extra Wireless Receiver Collar will work with your PetSafe IF-100 Wireless Fence Transmitter.

PetSafe product experts are standing by to help should you have any further questions regarding product compatibility.

To speak with a PetSafe Customer Care associate, please feel free to call us at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
answered 2 months ago
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by
Pet Safe Brand Expert
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