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Most Recent Questions
Recent Question:
can the unit be removed and then reinstalled
Recent Question:
do you have a door that will mount in a glass door
Recent Question:
what is the size of the hole to cut in wall and how high off the floor should it be
Recent Question:
I have a door opening of 23" wide x 66" high. Can I get a doggie door to fit that opening?
Recent Question:
i have a door with little square glass through out. how would i install a doggie door in this type of door?
Questions with Most Recent Answers
Question:
can the unit be removed and then reinstalled
Question:
Does this pet door come with exstenders?
Question:
does this gate mount to the wall?

Customer Questions & Answers for
PetSafe PetSafe Wall Entry Aluminum Pet Doors

Durable aluminum dog doorIdeal for a number of different wall materials including all types of siding, stucco, and brickTelescoping Tunnel allows for installation into walls 4.75" to 7.25" thickBest Wall Mount Dog Doors Double Flap system insulates for energy efficiency Easy do-it-yourself kit complete with instructionsSku / Model: 1050893 / PPA11-10915; 1050885 / PPA11-10916; 1050877 / PPA11-10917
Customer Questions & Answers:
14 Questions,
 | 
16 Answers
Overall Rating:
4.231 out of 5
4.2
out of
5

Questions & Answers for PetSafe PetSafe Wall Entry Aluminum Pet Doors

Question

what is the best wall dog door you offer. I have a 14 pound dog and am getting a Lab. Would you recommend a large.

asked 8 months ago
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snagger
on PetSafe Wall Entry Aluminum Pet Doors
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2 answers
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answer 1
Estimate the height, weight of the full grown lab and get the door to fit the larger dog the best. I got the medium for my beagles.
answered 2 weeks, 5 days ago
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by
dosbeagles
California
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answer 2
The large wall entry door should work just fine. If you have any other questions please call PetSafe customer care at: 1-866-738-4379
Best Answer
answered 8 months ago
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Pet Safe Brand Expert
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+1point
1out of 1found this answer helpful.
Question

Can the Petssafe wall mount door be locked?

We live in the country and have lots of night time critters wandering around.
asked 3 years, 2 months ago
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Olearky
on PetSafe Wall Entry Aluminum Pet Doors
+25points
32out of 39found this question helpful.
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2 answers
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answer 1
It has a sliding door/barrier that you can use to close it from the inside of your house and nobody or nothing can crawl in from the outside. The sliding panel can be used on both the inside and the outside of the dog door.
Best Answer
answered 2 years, 6 months ago
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by
SusieQ71
Tulare, CA
+5points
5out of 5found this answer helpful.
answer 2
This unit does come with 1 slide in door that you can use to keep your animal(s) in and others out.
answered 2 years, 9 months ago
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by
joec2303
Bellevue, Ne
+1point
1out of 1found this answer helpful.
Question

if i buy a sm door for wall mount, do u have something to keep the indoor cat from going outside?

asked 3 years, 4 months ago
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by
letbail
on PetSafe Wall Entry Aluminum Pet Doors
+10points
10out of 10found this question helpful.
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1 answer
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answer 1
The wall dog doors come with one barrier that slides into either the inside or the outside of the dog door. But if you slide it over to keep your cat from going outside, your dog will not be able to come back inside because it will be blocked.
answered 2 years, 6 months ago
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SusieQ71
Tulare, CA
0points
0out of 0found this answer helpful.
Question

I have a similar dog door that needs to be replaced. The hole in my wall is 9"W by 15"H. Which size door would fit best?

My dogs are about 40 lbs and 16" at the shoulder.
asked 2 years, 11 months ago
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ArrowheadFields
on PetSafe Wall Entry Aluminum Pet Doors
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request. You can also go to the PetSafe website: www.petsafe.net.
answered 7 months ago
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Pet Safe Brand Expert
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Question

Is the "security" slide door on the inside or outside of the wall? Our existing pet wall door is under a very low window with a sill above it.

asked 2 years, 8 months ago
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by
Madmies
Clemson, SC
on PetSafe Wall Entry Aluminum Pet Doors
+4points
4out of 4found this question helpful.
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answer 1
There is one security slide door but it can be used on both sides of the wall. The window should not get in the way.
answered 2 years, 6 months ago
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SusieQ71
Tulare, CA
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0out of 0found this answer helpful.
Question

What size should I purchase for english bulldog

asked 2 years, 7 months ago
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bulldoggy
on PetSafe Wall Entry Aluminum Pet Doors
-3points
0out of 3found this question helpful.
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1 answer
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answer 1
Weigh your dog than look at the weight specifications for each size. I bought the medium and it works for a dog up to 40lbs. If your dog weighs more than 40 get the large.
answered 2 years, 6 months ago
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SusieQ71
Tulare, CA
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0out of 0found this answer helpful.
Question

where do I get extension package for medium thru the wall doggie door? sku 1050885

asked 2 years, 5 months ago
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by
pattiowner
on PetSafe Wall Entry Aluminum Pet Doors
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1 answer
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 7 months ago
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Pet Safe Brand Expert
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Question

replacement door for the wall mounted dog door

The opening is 10 3/8 wide, by 15 1/2 high. The interior door is fine. The exterior door is cupped
asked 2 years, 5 months ago
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Terry147
on PetSafe Wall Entry Aluminum Pet Doors
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1 answer
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 7 months ago
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Pet Safe Brand Expert
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0out of 0found this answer helpful.
Question

the closing door is metal right ?

asked 2 years, 2 months ago
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7777777
on PetSafe Wall Entry Aluminum Pet Doors
-2points
1out of 4found this question helpful.
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answer 1
The flaps are plastic
answered 1 year, 8 months ago
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buffy6161
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Question

what is the outside dimention of the smallest dog door and the part number.

asked 1 year, 11 months ago
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geolocksmith
on PetSafe Wall Entry Aluminum Pet Doors
-1point
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answer 1
What kind of door are you looking for? Plastic? Aluminum? I would suggust that you please contact PetSafe Customer Care at: 1-866-738-4379. They can walk you through the process.
answered 7 months ago
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Pet Safe Brand Expert
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Question

Wall Opening Dimensions?

Why do you not show the rough wall opening dimensions for any of the pet doors? This is essential information.
asked 1 year, 8 months ago
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yakpilot
on PetSafe Wall Entry Aluminum Pet Doors
+1point
1out of 1found this question helpful.
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answer 1
Please contact PetSafe Customer Care at: 1-866-738-4379, they can help you with the rough wall opening dims.
answered 7 months ago
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Pet Safe Brand Expert
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Question

can a cat function this door?

asked 2 months, 3 weeks ago
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jacks0158
on PetSafe Wall Entry Aluminum Pet Doors
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answer 1
Sure a cat would do fine with this door. You will probably will need to train your cat somewhat. Tape up the flaps & offer treats or give your cat a little help in pushing through the flaps. Once your cat gets the hang of it, they should do fine. Our product experts are standing by to help should you have any further questions. To speak with a PetSafe Customer Care associate, please call 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 2 months, 3 weeks ago
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by
Pet Safe Brand Expert
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0out of 0found this answer helpful.
Question

how to order extenison kit?

asked 2 months, 3 weeks ago
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jacks0158
on PetSafe Wall Entry Aluminum Pet Doors
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1 answer
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answer 1
I recommend that you call PetSafe Customer Care at: 1-800-732-2677. They can help you with your request. The office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 2 months, 3 weeks ago
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by
Pet Safe Brand Expert
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0out of 0found this answer helpful.
Question

we purchased the aluminum tunnel wall door, but was surprised it didn't have a door for both side. can we get an extra door?

asked 2 years, 9 months ago
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Anonymous
on PetSafe Wall Entry Aluminum Pet Doors
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1 answer
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request. You can also go to the PetSafe website: www.petsafe.net.
answered 7 months ago
Customer Avatar
by
Pet Safe Brand Expert
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