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Most Recent Questions
Recent Question:
I had a through the wall pet door previously that I am trying to replace. It's been framed out between the walls.
Recent Question:
Total width without extender?
Recent Question:
What are the THREE steps in the triple lock mechanism that keep it locked?
Recent Question:
What is the size of the gate itself? When the gate is open what is the size of the opening?
Recent Question:
Do you make a gate with a 30" opening? So that when the gate door is open the opening measures 30"?
Questions with Most Recent Answers
Question:
do you have a dog gate 68" wide and 40" high?
Question:
Can you still use your screen door with this product and leave the glass door open?
Question:
Do the dog gates also work with large cats, r can they fit between the rungs???
Question:
i have a German Shepard is the large dog door big enough
Question:
what are the two items that look like tabs on top of door?

Customer Questions & Answers for
PetSafe PetSafe Deluxe Bronze Patio Panel Pet Doors

Exclusive self-adjusting pet patio door with no cutting required means easy installation-Simply insert panel into the frame of your sliding glass door and it automatically adjusts to the proper heightSecure patio dog doors with durable heavy-duty weather-resistant aluminum frameReversible lock for left or right sliding doorsIncludes door weather-strip and energy conserving ultra seal replaceable transparent flapFits sliding glass door frame openings from 76-¾" to 81"Model numbers: Small PPA11-13123; Medium PPA11-13125; Large PPA11-13128; Large/Tall PPA11-13131
Customer Questions & Answers:
16 Questions,
 | 
17 Answers
Overall Rating:
4.492 out of 5
4.5
out of
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Questions & Answers for PetSafe PetSafe Deluxe Bronze Patio Panel Pet Doors

Question

Can the dog door itself be closed, blocked or locked so I can keep the dogs outside?

asked 2 months, 1 week ago
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CurlyandKoala
on PetSafe Deluxe Bronze Patio Panel Pet Doors
+1point
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2 answers
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answer 1
yes, on the 'petsafe patio door that I purchased, there is a hard door to put over the flap door should you wish to secure it closed to keep them out, or for when you and your pets are away.
answered 1 month, 4 weeks ago
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itsmejustme
Taylorsville, Utah
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answer 2
Thank you for your interest in PetSafe products!

The PetSafe Deluxe Bronze Patio Panel Pet Door does come with a closing panel which slides in front of the flap and allows you to temporarily restrict your pet's usage of the pet door.

PetSafe product experts are standing by to help should you have any further questions about this product. We can be reached at 1-800-732-2677.

Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products!

Amanda
PetSafe Customer Care
1-800-732-2677
answered 2 months, 1 week ago
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Pet Safe Brand Expert
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Question

How heigh is the bottom of the opening from the ground? My dog is 4 lbs and I want to be sure she will be able to use it. Thanks.

asked 3 years, 3 months ago
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rsb1022
Delray beach, fl
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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answer 1
The "rise" is how high it is off the ground. On the small the rise is 2.5", so, the bottom of the opening is 2.5" + however thick your threshold is on your door, from the ground. You should be fine.
Best Answer
answered 2 years, 8 months ago
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by
RonandDot
+2points
2out of 2found this answer helpful.
Question

I live in a doublewide. Will the small pet door that fits a sliding glass dor work since my door is only 75" high.

I am interested in the small pet door that fits in a sliding glass door. I need it for cats only,
asked 3 years, 2 months ago
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Russ11
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 8 months ago
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Pet Safe Brand Expert
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Question

, Is there a replacement flaps for bronze patio panel pet door, SKU #1482203

asked 3 years, 1 month ago
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jrburb
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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answer 1
You need the large flap PetSafe part number: PAC00-11039. If you have any other questions I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request. You can also go to the PetSafe website: www.petsafe.net.
answered 8 months ago
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Pet Safe Brand Expert
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Question

I have 3 dogs, will all of them fit through one pet door?

2 are Jack/Fox Terriers, 13" high at shoulder, just under 20 lbs. 1 is a tall Pomapoo, 16" high at shoulder, and weighs 25 lbs. . The small size seems small, and the medium size seems large...
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asked 2 years, 9 months ago
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MissysMama
Adrian, MI
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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answer 1
the medium will work just fine. If you have any other quesitons I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request. You can also go to the PetSafe website: www.petsafe.net.
answered 8 months ago
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Pet Safe Brand Expert
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Question

I would like to see a picture of the latch/lock mechanism for this pet door

asked 2 years, 8 months ago
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by
amil
on PetSafe Deluxe Bronze Patio Panel Pet Doors
-3points
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request. You can also go to the PetSafe website: www.petsafe.net.
answered 8 months ago
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Pet Safe Brand Expert
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Question

What is the frame width of the PetSafe Deluxe Bronze Patio Panel Pet Door?

I have an opening beside my french doors that is 14" wide and want to know if the panel will fit in there.
Thank you.
asked 2 years, 7 months ago
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Beulah
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 8 months ago
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Pet Safe Brand Expert
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Question

How can i get a copy of installation directions for a PetSafe Deluxe Bronze Patio Panel Pet Door?

asked 2 years, 6 months ago
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bill25
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 8 months ago
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Pet Safe Brand Expert
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Question

My cat is 18 pounds. Can I use the small door?

asked 2 years, 5 months ago
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Leafield
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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answer 1
I would recommend the medium size patio panel. If you have any other questions please contact PetSafe Customer Care at: 1-866-738-4379.
answered 8 months ago
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Pet Safe Brand Expert
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Question

Do you have plastic panel dog doors for sliding doors?

asked 2 years, 3 months ago
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Lee13
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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Only aluminum. If you have any other questions please contact PetSafe Customer Care at: 1-866-738-4379.
answered 8 months ago
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Pet Safe Brand Expert
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Question

what is overall width of the panel?

asked 2 years, 2 months ago
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jcharsh
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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answer 1
Depends on the size you want. If you have any other questions please contact PetSafe Customer Care at: 1-866-738-4379.
answered 8 months ago
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Pet Safe Brand Expert
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Question

What kind of lock dose this pet door come with? how do i know if it fits my original sliding door?

asked 1 year, 11 months ago
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Niuniu
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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answer 1
The lock that comes with the panel comes in two pieces. There is a template that is included that you line up w/ the panel and the closed sliding glass door. Works great!
Best Answer
answered 1 year, 9 months ago
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by
HolleysMom
McMinnville, OR
+1point
1out of 1found this answer helpful.
Question

how thick is the frame of bronze patio doggie door? My patio door is at least 1 7/8 " thick. Will it fit?

asked 1 year, 7 months ago
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BigJohnny
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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answer 1
The PetSafe Deluxe Freedom Patio Panel has a 3/4" width. If you have any other questions please contact PetSafe Customer Care at: 1-866-738-4379.
answered 8 months ago
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Pet Safe Brand Expert
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Question

what is comet

asked 11 months ago
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attila350
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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answer 1
I recommend that you call PetSafe Customer Care at: 1-800-732-2677. They can help you with your request. The office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 6 months ago
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Pet Safe Brand Expert
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Question

Can I get replacement parts for the locking system and the part that ajusts the height?

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asked 10 months ago
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talltansmileyredd
El Cajon, CA
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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answer 1
You can call PetSafe customer care at: 1-866-738-4379. They will be able to help you out with parts.
answered 8 months ago
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Question

Can I open my sliding door while the pet door is in place?

asked 3 years, 3 months ago
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CLKandZ
on PetSafe Deluxe Bronze Patio Panel Pet Doors
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22out of 22found this question helpful.
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answer 1
Yes you can.
Best Answer
answered 2 years, 8 months ago
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RonandDot
+3points
8out of 13found this answer helpful.
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