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Most Recent Questions
Recent Question:
what is the size of the hole to cut in wall and how high off the floor should it be
Recent Question:
I have a door opening of 23" wide x 66" high. Can I get a doggie door to fit that opening?
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i have a door with little square glass through out. how would i install a doggie door in this type of door?
Recent Question:
Right size won't get in track
Recent Question:
Is there any pet doors out there that fit a sliding glass door with a half inch track and 76 inches in height?
Questions with Most Recent Answers
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Does this pet door come with exstenders?
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does this gate mount to the wall?
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how does the duragate height extension install? I don't find any pictures of it installed or instructions for doing so..

Customer Questions & Answers for
PetSafe PetSafe Deluxe White Patio Panel Pet Door

Features a heavy-duty aluminum framed Pet Patio DoorSliding door weather strip and weather sealTempered safety glassEnergy-conserving Ultraseal replaceable transparent flapEasy-to-install spring-loaded dog door; simply insert into the frame of your sliding glass door and it automatically adjusts to the proper heightSkus/Models: 1459031 / PPA11-13127; 1481380 / PPA11-13135; 148139 8/ PPA11-13129; 1482173 / PPA11-13124; 1482220 / PPA11-13132; 1482246 / PPA11-13130; 1482254 / PPA11-13141
Customer Questions & Answers:
36 Questions,
 | 
45 Answers
Overall Rating:
4.482 out of 5
4.5
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Questions & Answers for PetSafe PetSafe Deluxe White Patio Panel Pet Door

Question

If this door is spring-loaded, wouldn't it make it easy fora burgler to remove? Also, are rabbits or raccoons likely to use it too?

asked 2 years, 11 months ago
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by
gottalovem
Washington, DC
on PetSafe Deluxe White Patio Panel Pet Door
+33points
46out of 59found this question helpful.
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3 answers
Answers
answer 1
Once you have it at the correct height, you drill two holes and put screws in it, and then you can't remove it.
Best Answer
answered 2 years, 9 months ago
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by
DebraJ
PA
+4points
5out of 6found this answer helpful.
answer 2
After the door is in place, you are supposed to drill and install screws in the top section to stop the spring movement. It is easy to do and instructions and screws are included.
answered 2 years, 9 months ago
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by
CWinSCal
+2points
2out of 2found this answer helpful.
answer 3
Any burglar with a brain would not try to use pet door to get in on a screen door. A simple knife would do the trick MUCH easier. And this door can lock from the inside to keep other critters out.
answered 2 years, 10 months ago
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by
10sChick
Portland, OR
-6points
1out of 8found this answer helpful.
Question

Can you install the patio pet door to the screen door or just the glass door? Ive been burglarized twice this year & concerned about security issues.

asked 3 years ago
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by
OhHiDLo
on PetSafe Deluxe White Patio Panel Pet Door
+11points
15out of 19found this question helpful.
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2 answers
Answers
answer 1
I installed mine to the screen door. There is a lock included that you have to install to the panel and screen door.
answered 2 years, 9 months ago
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by
DebraJ
PA
0points
0out of 0found this answer helpful.
answer 2
To make the entry secure it is necessary to place a piece of wood like a broom handle in the door track to prevent the door from being slid open while the pet door is in place. This is not possible with a screen door because that door is on the outside of the house and anyone can open it. It is still possible to use the pet door there so you can get a breeze through the screen. It just would not be secure.
Best Answer
answered 2 years, 10 months ago
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by
Dave4237
+3points
3out of 3found this answer helpful.
Question

Will this dog door work with Vinyl sliding doors?

asked 2 years, 3 months ago
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by
traveler12
on PetSafe Deluxe White Patio Panel Pet Door
+12points
13out of 14found this question helpful.
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answer 1
as long as the width of the track is OK--panel door is 3/4 in. wide
answered 1 year, 9 months ago
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by
dogjamboree
San Diego
0points
0out of 0found this answer helpful.
answer 2
http://www.petsafe.net

They have the installation manuals for the Petsafe Freedom Patio Panels. In the manual I have, it specifically says " Installing screws into vinyl door frames or door jambs may crack the vinyl."

I would think the panel itself would install onto the track of a vinyl door just fine. The manufacturer, however, wants you to screw it to the frame for security, so that is where the cracking might occur, apparently. Hope that helps.
Best Answer
answered 2 years, 2 months ago
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by
Lizaru
Los Angeles
0points
1out of 2found this answer helpful.
Question

Does it keep frigid air out in the winter?

asked 11 months ago
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by
Pugluvr31
Central PA
on PetSafe Deluxe White Patio Panel Pet Door
0points
0out of 0found this question helpful.
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2 answers
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answer 1
I recommend that you call PetSafe Customer Care at: 1-800-732-2677. They can help you with your request. The office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 5 months ago
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by
Pet Safe Brand Expert
0points
0out of 0found this answer helpful.
answer 2
This door is not totally insulated but it beats leaving the door open. If you go to the manufacturer website there is another door you can purchase that is insulated...however, it is $100+ more.
answered 8 months ago
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by
Yuuki2010
West Haven, CT
0points
0out of 0found this answer helpful.
Question

Is the flap of the larger dog door light enough for our cats to get through, too? Will they have a problem pushing it open? Thank you.

asked 8 months ago
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by
Caarol
North Bay, California
on PetSafe Deluxe White Patio Panel Pet Door
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
I recommend that you call PetSafe Customer Care at: 1-800-732-2677. They can help you with your request. The office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 5 months ago
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by
Pet Safe Brand Expert
0points
0out of 0found this answer helpful.
answer 2
Your cat probably weighs more than my dog...6lbs and she goes through without any problems.
Best Answer
answered 8 months ago
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by
Yuuki2010
West Haven, CT
+1point
1out of 1found this answer helpful.
Question

Does it come with a hard panel to replace the vinyl door when the temperature is extreme? temperatures?

asked 11 months ago
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by
Pugluvr31
Central pa
on PetSafe Deluxe White Patio Panel Pet Door
-1point
0out of 1found this question helpful.
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2 answers
Answers
answer 1
I recommend that you call PetSafe Customer Care at: 1-800-732-2677. They can help you with your request. The office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 5 months ago
Customer Avatar
by
Pet Safe Brand Expert
0points
0out of 0found this answer helpful.
answer 2
Yes. It comes with a hard panel that's locks into place so you can keep your pet inside during the night. It's actually a nice design. Not too complicated.
answered 8 months ago
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by
Yuuki2010
West Haven, CT
0points
0out of 0found this answer helpful.
Question

Can you still use the door once Installed? Can it be locked?

asked 1 year, 10 months ago
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by
Anonymous
on PetSafe Deluxe White Patio Panel Pet Door
+6points
11out of 16found this question helpful.
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2 answers
Answers
answer 1
sliding door-yes--just cannot open as wide as before installation-use lock provided in hardware-more of a safety lock--not a heavy-duty lock--still recommend use of a dowel as added protection
Best Answer
answered 1 year, 9 months ago
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by
dogjamboree
San Diego
+3points
3out of 3found this answer helpful.
answer 2
Yes. The sliding door can still be opened. The pet door panel is screwed in place and is stationary. It comes with a latch kit that allows you to lock the sliding door to the pet door frame.
answered 1 year, 10 months ago
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by
petsarepeopletoo
Atlanta, GA
+1point
2out of 3found this answer helpful.
Question

Does this door move with the sliding door or it is fixed permanently to the frame?

My door has a lock on the right side. When I install this pet door, is it going to be fixed where the lock is, or it moves with the sliding part of the door? Does it make the opening smaller?
asked 2 weeks, 5 days ago
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by
Galinka
on PetSafe Deluxe White Patio Panel Pet Door
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
Thank you for your interest in PetSafe products.

The PetSafe Deluxe Patio Panel Pet Doors use screws to affix the Pet Door Panel to the frame of your sliding glass door. The panel does not move.

The opening in the sliding glass door will be slightly smaller to accommodate the width of the panel frame.

PetSafe product experts are standing by to help answer any questions should you wish to learn more about the PetSafe Deluxe Patio Panels.

To speak with a PetSafe product expert, please feel free to call us at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern time and Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
answered 2 weeks, 2 days ago
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by
Pet Safe Brand Expert
0points
0out of 0found this answer helpful.
answer 2
I just installed one, Mine is permanent On the right standing inside the house Fastened to the door frame. The lock is on the left and locks to the sliding door. The panel is stationary.
answered 2 weeks, 2 days ago
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by
Vic89
Raymore,MO
0points
0out of 0found this answer helpful.
Question

We need a higher door and one is listed that is available. How do we order the taller one?

asked 3 years, 4 months ago
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by
dutchee
on PetSafe Deluxe White Patio Panel Pet Door
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 6 months ago
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by
Pet Safe Brand Expert
PDs
0points
0out of 0found this answer helpful.
Question

I need a slidding door pet panel for a small dog but the door needs to bem 96" tall. Do you have that product?

the dog has less than 10 pounds. Thank you
asked 3 years, 3 months ago
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by
kath80
on PetSafe Deluxe White Patio Panel Pet Door
+5points
9out of 13found this question helpful.
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1 answer
Answers
answer 1
Your dog will be able to use the petsafe deluxe patio panel door.
Best Answer
answered 3 years, 2 months ago
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by
AndreaD10
LA, CA
+1point
1out of 1found this answer helpful.
Question

Will this door work with Pella sliding doors?

Pella doors have screens on the inside and the big door slides on the outside. Thank you.
asked 3 years, 2 months ago
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by
dsbauden
Indiana
on PetSafe Deluxe White Patio Panel Pet Door
+3points
3out of 3found this question helpful.
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1 answer
Answers
answer 1
I use my pet door with my Pella sliding door. I pop the unit in place and then close the sliding door up against it. When I am done with the door at the end of the day, I pop the door out. There is a slight gap between the door and the Pella door, that lets in a very minimal amount of air. The pet door fits nicely in the outer Pella track and is sturdy in holding its position. I don't leave it in 24-7 because I don't want my cats out at all hours. Therefore, I can't comment on the attachment kit that came with the unit.
Best Answer
answered 3 years ago
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by
xoxoxoxox
Chicagoland
+3points
3out of 3found this answer helpful.
Question

I have a sliding glass door that is 87" high. Do you have a Panel Sliding pet door that would fit it?

asked 3 years ago
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by
Darbydo
on PetSafe Deluxe White Patio Panel Pet Door
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 6 months ago
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by
Pet Safe Brand Expert
PDs
0points
0out of 0found this answer helpful.
Question

Do any pet door inserts for sliding glass door fit heights less than 76"?

I own an insert now but fully retracted, it is about 1/2" too tall to fit beneath the sliding door's frame.
asked 2 years, 11 months ago
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by
Laura402
Bloomington, IN
on PetSafe Deluxe White Patio Panel Pet Door
+5points
8out of 11found this question helpful.
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1 answer
Answers
answer 1
We experienced the same issue. Just remove the top panel and it will fit. We added a small piece of foam to completely close the very small gap at the top. Worked fine.
Best Answer
answered 2 years, 10 months ago
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by
Lovemychihuahuas
Brooklyn Park, MN
+3points
3out of 3found this answer helpful.
Question

What door is best for an English Bulldog?

We currently have a patio dog door being used by our mix yellow lab. But, our bull dog needs to jump to go thru, and ends up banging himself on the frame. He is too short for the current door. Can our current door be modified?
asked 2 years, 10 months ago
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by
SBond
on PetSafe Deluxe White Patio Panel Pet Door
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request. You can also go to the PetSafe website: www.petsafe.net.
answered 6 months ago
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by
Pet Safe Brand Expert
PDs
0points
0out of 0found this answer helpful.
Question

what is the width of the frame?

last time we got a dog door the frame was too thin and wiggled in the door frame
so what is the width of this one?
asked 2 years, 9 months ago
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by
smooers
on PetSafe Deluxe White Patio Panel Pet Door
-2points
0out of 2found this question helpful.
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1 answer
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answer 1
3/4 in.
answered 1 year, 9 months ago
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by
dogjamboree
San Diego
0points
0out of 0found this answer helpful.
Question

can you securely lock the "flap door"?

asked 2 years, 8 months ago
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by
CARAL
Sacramento, CA
on PetSafe Deluxe White Patio Panel Pet Door
+2points
3out of 4found this question helpful.
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1 answer
Answers
answer 1
There is a panel that goes over the flap that has a locking pin, but the panel is plastic.
answered 2 years, 8 months ago
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by
DaveO
Portola Hills, CA
0points
0out of 0found this answer helpful.
Question

can aluminum doors be used on vinyl slidding glass doors

asked 2 years, 8 months ago
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by
dodgermom
on PetSafe Deluxe White Patio Panel Pet Door
+2points
2out of 2found this question helpful.
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1 answer
Answers
answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request. You can also go to the PetSafe website: www.petsafe.net.
answered 6 months ago
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by
Pet Safe Brand Expert
PDs
0points
0out of 0found this answer helpful.
Question

Dog door size needed

we have a 96" sliding glass door. We need a dog door w/ a 5" wide by 7" tall opening . Is this available?
asked 2 years, 7 months ago
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by
Jaymies
reno
on PetSafe Deluxe White Patio Panel Pet Door
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 6 months ago
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by
Pet Safe Brand Expert
PDs
0points
0out of 0found this answer helpful.
Question

do you have a doggie door for a german shepard (large) the door opening is approx. 76" & for a slideing door

anderson sliding door ( french wood slider ) 76" max height
asked 2 years, 7 months ago
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by
lakotastar
ridge , ny
on PetSafe Deluxe White Patio Panel Pet Door
0points
0out of 0found this question helpful.
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1 answer
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request. You can also go to the PetSafe website: www.petsafe.net.
answered 6 months ago
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by
Pet Safe Brand Expert
PDs
0points
0out of 0found this answer helpful.
Question

What is the overall width of Pet Door SKU1481380?

asked 2 years, 7 months ago
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by
Anonymous
on PetSafe Deluxe White Patio Panel Pet Door
-3points
0out of 3found this question helpful.
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1 answer
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answer 1
3/4 in.
Best Answer
answered 1 year, 9 months ago
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by
dogjamboree
San Diego
-1point
0out of 1found this answer helpful.
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