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Most Recent Questions
Recent Question:
Would you please quiry manufacturer to see if it has a model to fit an Ideal patio door with large flap
Recent Question:
On the smart doggie door Petsafe Electronic Sku1172387 . Can I us the wall kit with this door and also which one do I need for the large doggie door
Recent Question:
I need a large wall type smart doggie door what do you have for this
Recent Question:
Can I swap an electronic smart door into my patio panel pet door?
Recent Question:
My wall opening is approx. 10 3/8 X 13 3/4". What product should I purchase?
Questions with Most Recent Answers
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It says 2 pet door, does that mean two collars are included?
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Who much do additional transmitter collars for the animal door cost and do the come in different sizes?
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Looking at purchasing two of the North States Pet Gates which fit openings 26-42 inches. My opening is 42 inches. Question below.
Question:
Can I swap an electronic smart door into my patio panel pet door?
Question:
I need a large wall type smart doggie door what do you have for this

Customer Questions & Answers for
PetSafe PetSafe Electronic SmartDoor SmartKey

Additional SmartKeys for use with SmartDoor systems, sold separatelyEach SmartDoor system can identify up to 5 SmartKeysSmartKey conveniently fits on pet's everyday collar and only weighs .64 ouncesUses the PetSafe RFA-67D battery moduleModel: PAC11-11045
Customer Questions & Answers:
2 Questions,
 | 
2 Answers
Overall Rating:
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Questions & Answers for PetSafe PetSafe Electronic SmartDoor SmartKey

Question

how does it work, i need to stop my cat going out of the dog door

how does the magnet ,key work ,besides around the dogs neck, how does it attach to the dog door ,many thanks ,roland
asked 3 years, 7 months ago
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goldberg
on PetSafe Electronic SmartDoor SmartKey
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request. You can also go to the PetSafe website: www.petsafe.net.
answered 1 year, 7 months ago
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Question

petsafe smart key dog door system: What happens if the battery runs out when I'm not home? Is there any warning prior to the battery not working?

I have several dogs, so I need a reliable system that won't let in other animals
asked 4 weeks, 1 day ago
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xyz123
on PetSafe Electronic SmartDoor SmartKey
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answer 1
Thank you for your question! If the battery on the SmartKey or SmartDoor is low, you will see a red light flash once every few seconds on the key or door itself. The keys have an estimated battery life of 3-6 months, and the batteries on the door last about 3 months.
answered 3 weeks, 5 days ago
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