Search petco.com

Looking for Answers about PetSafe PetSafe Electronic SmartDoor SmartKey?

Bird(Q:990 A:1288)
Cat(Q:4447 A:6715)
Dog(Q:14042 A:16619)
Dog General Q&A(Q:14042 A:16619)
Agility Training(Q:4 A:4)
Apparel(Q:364 A:389)
Bark Control(Q:75 A:39)
Batteries(Q:2 A:3)
Beds(Q:583 A:896)
Behavior Control(Q:46 A:78)
Biscuits & Treats(Q:434 A:639)
Books & Media(Q:18 A:15)
Cages(Q:4 A:1)
Calming Aids(Q:67 A:76)
Carriers & Crates(Q:78 A:95)
Chews(Q:313 A:442)
Dental Care(Q:86 A:100)
Digestive Aids(Q:53 A:48)
Dog Houses(Q:234 A:198)
Ear Care(Q:53 A:40)
Eye Care(Q:29 A:12)
Feeding Accessories(Q:23 A:20)
Flea & Tick(Q:492 A:691)
Food(Q:2948 A:3523)
Food Storage(Q:54 A:104)
Gates & Doors(Q:788 A:791)
Grooming(Q:690 A:629)
Health Care(Q:10 A:6)
Hip & Joint Support(Q:94 A:93)
ID Tags(Q:126 A:127)
Indoor Control(Q:11 A:3)
Litter Boxes(Q:5 A:9)
Pet Memorials(Q:22 A:18)
Rawhide(Q:88 A:61)
Shed Control(Q:23 A:38)
Skin & Coat Care(Q:71 A:68)
Stain & Odor(Q:178 A:201)
Steps & Ramps(Q:123 A:195)
Toys(Q:342 A:658)
Training & Behavior(Q:1298 A:1677)
Travel & Outdoors(Q:1084 A:1174)
Treats(Q:9 A:29)
Vitamins & Supplements(Q:378 A:325)
Wormers(Q:94 A:70)
Yard Control(Q:20 A:21)
Fish(Q:4090 A:5222)
Reptile(Q:1416 A:1663)
Small Animal(Q:2573 A:4482)
Wild Bird(Q:66 A:36)
Shop now at petco.com
Most Recent Questions
Recent Question:
i purchased a dog door , now i have realized that there is a wall mount version. will a reuglar pet door also install in a wall that is regular depth
Recent Question:
I have a Golden Doodle and a Springer Poo. I was thinking large size is good. However do you have a magnetic wall door for this size?
Recent Question:
How loud is the gate when it opens/closes? Will it frighten skiddish dogs?
Recent Question:
is there any way to make this work for a 42" wide hallway? any extensions sold seperately?
Recent Question:
can i still use my sliding glass door if i have a perfect pet vinyl pet door?
Questions with Most Recent Answers
Question:
i purchased a dog door , now i have realized that there is a wall mount version. will a reuglar pet door also install in a wall that is regular depth
Question:
I have a Golden Doodle and a Springer Poo. I was thinking large size is good. However do you have a magnetic wall door for this size?
Question:
is there any way to make this work for a 42" wide hallway? any extensions sold seperately?
Question:
Carlson Pet Products Extra Wide Expandable Gate with Small Pet Door
Question:
can i still use my sliding glass door if i have a perfect pet vinyl pet door?

Customer Questions & Answers for
PetSafe PetSafe Electronic SmartDoor SmartKey

Additional SmartKeys for use with SmartDoor systems, sold separatelyEach SmartDoor system can identify up to 5 SmartKeysSmartKey conveniently fits on pet's everyday collar and only weighs .64 ouncesUses the PetSafe RFA-67D battery moduleModel: PAC11-11045
Customer Questions & Answers:
2 Questions,
 | 
2 Answers
Overall Rating:
5 out of 5
5
out of
5

Questions & Answers for PetSafe PetSafe Electronic SmartDoor SmartKey

Question

how does it work, i need to stop my cat going out of the dog door

how does the magnet ,key work ,besides around the dogs neck, how does it attach to the dog door ,many thanks ,roland
asked 3 years, 8 months ago
Customer Avatar
by
goldberg
on PetSafe Electronic SmartDoor SmartKey
+1point
1out of 1found this question helpful.
Answer this Question
1 answer
Answers
answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request. You can also go to the PetSafe website: www.petsafe.net.
answered 1 year, 8 months ago
Customer Avatar
by
Pet Safe Brand Expert
PDs
0points
0out of 0found this answer helpful.
Question

petsafe smart key dog door system: What happens if the battery runs out when I'm not home? Is there any warning prior to the battery not working?

I have several dogs, so I need a reliable system that won't let in other animals
asked 1 month, 4 weeks ago
Customer Avatar
by
xyz123
on PetSafe Electronic SmartDoor SmartKey
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thank you for your question! If the battery on the SmartKey or SmartDoor is low, you will see a red light flash once every few seconds on the key or door itself. The keys have an estimated battery life of 3-6 months, and the batteries on the door last about 3 months.
answered 1 month, 3 weeks ago
Customer Avatar
by
Pet Safe Brand Expert
0points
0out of 0found this answer helpful.
1 of 1