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Most Recent Questions
Recent Question:
I need bronze extra tall sliding glass pet door..how do I order this?
Recent Question:
What sort of locking device does it have? My current door has the plastic cover and my cats pulled that off in minutes.
Recent Question:
Will the gate swing open fully to be flush against the wall?
Recent Question:
i need a gate that swings 180 degrees so that it can be totally out of the way when needed
Recent Question:
Gate for spiral staircase
Questions with Most Recent Answers
Question:
Does the Cardinal freestanding gate slide to adjust the width?
Question:
Will the large size work for an active Doberman who chews wood?
Question:
i need a gate that swings 180 degrees so that it can be totally out of the way when needed
Question:
What sort of locking device does it have? My current door has the plastic cover and my cats pulled that off in minutes.
Question:
Can these doors be installed on a steel door?

Customer Questions & Answers for
PetSafe PetSafe Deluxe Satin Patio Panel Pet Doors

Pet Patio Door Features a heavy-duty aluminum frameSliding door weatherstrip and weather sealPatio Dog Door features tempered safety glassEnergy conserving Ultraseal replaceable transparent flapEasy to install, insert into the frame of your sliding glass door and it automatically adjusts to the proper height
Customer Questions & Answers:
41 Questions,
 | 
50 Answers
Overall Rating:
4.307 out of 5
4.3
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Questions & Answers for PetSafe PetSafe Deluxe Satin Patio Panel Pet Doors

Question

Can I open the slider for my access with the pet door in place?

asked 3 years, 9 months ago
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by
Dogger
on PetSafe Deluxe Satin Patio Panel Pet Doors
+71points
72out of 73found this question helpful.
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3 answers
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answer 1
Absolutely.
answered 3 years, 5 months ago
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by
lovemyCavaliers
Seattle, WA
-8points
23out of 54found this answer helpful.
answer 2
yes! which is the best part about it!
answered 3 years, 7 months ago
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jessicaa
-4points
6out of 16found this answer helpful.
answer 3
Yes.
answered 3 years, 7 months ago
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AndreaD10
LA, CA
-4points
4out of 12found this answer helpful.
Question

Looking to purchase patio pet door. What is "satin" door? Is it a color or finish?

asked 3 years, 9 months ago
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by
koalaluv
on PetSafe Deluxe Satin Patio Panel Pet Doors
-2points
9out of 20found this question helpful.
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answer 1
I think they mean "satin aluminum" finish. It's a non-shiny, grey metal finish.
Best Answer
answered 1 year, 1 month ago
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naturallycurly
+1point
1out of 1found this answer helpful.
answer 2
it is the color
answered 3 years, 7 months ago
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jessicaa
-3points
7out of 17found this answer helpful.
Question

Does the panel open and close with the sliding door or does it stay stationary against the frame?

asked 11 months ago
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by
Tiamad
TX
on PetSafe Deluxe Satin Patio Panel Pet Doors
+4points
4out of 4found this question helpful.
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answer 1
It is stationary. Your slider closes and a lock is provided which has to be installed on both doors ( pet door panel and your sliding door).
answered 7 months ago
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by
Terrevert
Washington
+1point
1out of 1found this answer helpful.
answer 2
The patio panel doesn't move only your slider. Our product experts are standing by to help should you have any further questions. To speak with a PetSafe Customer Care associate, please call 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
Best Answer
answered 11 months ago
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Pet Safe Brand Expert
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+2points
2out of 2found this answer helpful.
Question

I am curious when I see the word satin without a color? How would you describe the color satin? I bought a new house with tan colored windows?

I need the dog door to match the windows according to my HOA. Any help would be appreciated. Thank you.
asked 10 months ago
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ClaudeB
on PetSafe Deluxe Satin Patio Panel Pet Doors
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answer 1
Satin is more like a brushed aluminum. I thought it was going to be a soft white but it still looked better than a stark would have. It seems to blend nicely.
answered 7 months ago
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by
Terrevert
Washington
0points
0out of 0found this answer helpful.
answer 2
Thank you for your interest in the PetSafe Deluxe Satin Patio Panel Pet Door.

Satin refers to finish. No color is applied to the aluminum frame.

PetSafe product experts are standing by to help should you have any additional questions or concerns. You may contact PetSafe directly at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and on Saturdays from 9:00 A.M. until 5:00 P.M. Eastern.

Thanks again for your interest,

Amanda
PetSafe Customer Care
answered 10 months ago
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Pet Safe Brand Expert
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0out of 0found this answer helpful.
Question

I have one large dog and 2 small dogs, wondering how high up from the floor are the doors than go in sliding doors

asked 10 months ago
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by
elaine7607
on PetSafe Deluxe Satin Patio Panel Pet Doors
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answer 1
it is about 13 inches. We installed stairs on either side for our little one to use the door
answered 8 months ago
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OliviaR
0points
0out of 0found this answer helpful.
answer 2
The small & medium are 2", the large is 5" & the large/tall is 9": Our product experts are standing by to help should you have any further questions. To speak with a PetSafe Customer Care associate, please call 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
Best Answer
answered 10 months ago
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by
Pet Safe Brand Expert
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+1point
1out of 1found this answer helpful.
Question

Depth

How many inches deep is the product? I want to know if it will fit on my sliding door track properly. Thank you
asked 6 months ago
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Erinamu
on PetSafe Deluxe Satin Patio Panel Pet Doors
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answer 1
It's about a 1/2". It fits in the lowest opening. You should have a small bar in your track. It will fit on either side of that bar. Pretty standard.
answered 3 months, 1 week ago
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by
Loves2play
Mpls,MN
0points
0out of 0found this answer helpful.
answer 2
Thank you for your interest in PetSafe products!

The PetSafe Deluxe Satin Patio Panel Pet Doors have a frame depth of ¾ of an inch. This helps to accommodate the greatest range of sizes for sliding glass doors. The included weather stripping and glass sweep helps to form a seal between the sliding glass door and stationary glass door and between the Panel Pet Door and sliding glass door.

PetSafe product experts are standing by to help should you have any questions or concerns regarding installation.

To speak with a PetSafe Customer Care associate, please give us a call at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and on Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products!

Amanda
PetSafe Customer Care
1-800-732-2677
answered 6 months ago
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by
Pet Safe Brand Expert
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0out of 0found this answer helpful.
Question

Can you still use your screen door with this product and leave the glass door open?

asked 3 months, 4 weeks ago
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Jaxx13
on PetSafe Deluxe Satin Patio Panel Pet Doors
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answer 1
You can. The door slides up against the pet door. The pet door is secure enough without the door shut.
answered 3 months, 1 week ago
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by
Loves2play
Mpls,MN
0points
0out of 0found this answer helpful.
answer 2
Thank you for your interest in PetSafe products.

While you will still be able to slide the screen door into position as it is located on a separate track for your sliding glass door, the screen will need to be closed from the outside to fully close against the door jamb. The Patio Panel Pet Door is attached to the door frame and does not move.

Additionally, your pet will not be able to move through the pet door while the screen is covering the pet door opening.

PetSafe product experts are standing by to help should you have any immediate questions or concerns.

If you would like to speak to with a PetSafe Customer Care associate, please feel free to call us at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. until 8:00 P.M. Eastern and Saturdays from 9:00 A.M. until 5:00 P.M. Eastern.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
answered 3 months, 3 weeks ago
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by
Pet Safe Brand Expert
0points
0out of 0found this answer helpful.
Question

Can I still lock my patio door. Will hot and cold weather pass through the dog door?

asked 1 year, 7 months ago
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by
javagirl
on PetSafe Deluxe Satin Patio Panel Pet Doors
+13points
20out of 27found this question helpful.
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2 answers
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answer 1
I recommend that you call PetSafe Customer Care at: 1-800-732-2677. They can help you with your request. The office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 10 months ago
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by
Pet Safe Brand Expert
-3points
0out of 3found this answer helpful.
answer 2
I did not use the latch provided because I did not want to drill holes in my vinyl doors so I used a piece of 3/4" round foam pipe insulation (split lengthwise found at all hardware stores) on the door jam side, the foam insulation strip provided with the door on the sliding door side, and a piece of 3/4" plastic irrigation pipe cut to fit between the back of the sliding door and the jam on the opposite side as a lock. I did not think the latch provided would have worked without significant modification to the existing door.
Best Answer
answered 1 year, 3 months ago
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by
thebub
Laguna Hills, CA
+1point
1out of 1found this answer helpful.
Question

What is the total width of the large door including the frame?

I want to make sure that I can still exit the sliding door with the large dog door in place.
asked 3 years, 7 months ago
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by
KBeck
on PetSafe Deluxe Satin Patio Panel Pet Doors
-6points
2out of 10found this question helpful.
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1 answer
Answers
answer 1
Yes, you can still use the door. The opening will be smaller of coarse. It comes with a latch/lock that you attach to your current door and the dog door. You simply open the lock and slide the door. If you have the dog door installed tightly, it will remain in place and you walk on out.
answered 3 years, 5 months ago
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by
lwhitlow
Vicksburg, MS
-9points
4out of 17found this answer helpful.
Question

What color is the satin pet door by PetSafe?

asked 3 years, 7 months ago
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by
heckard
on PetSafe Deluxe Satin Patio Panel Pet Doors
+11points
11out of 11found this question helpful.
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1 answer
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answer 1
the color is "satin" Aluminum
Best Answer
answered 3 years, 5 months ago
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by
lovemyCavaliers
Seattle, WA
+3points
3out of 3found this answer helpful.
Question

need replacement pet safe, full doggie door, medium opening

none of the stores in San Diego are carrying the flap replacements. I need the medium size opening flap for pet safe.
asked 3 years, 6 months ago
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by
amie16
on PetSafe Deluxe Satin Patio Panel Pet Doors
0points
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1 answer
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 11 months ago
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by
Pet Safe Brand Expert
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0out of 0found this answer helpful.
Question

Where can I get a replacement flap

asked 3 years, 5 months ago
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by
pammyb
on PetSafe Deluxe Satin Patio Panel Pet Doors
-1point
0out of 1found this question helpful.
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1 answer
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 11 months ago
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by
Pet Safe Brand Expert
PDs
-1point
0out of 1found this answer helpful.
Question

I need a replacement flap for my patio pet door. The existing one is labeled "Johnson" Model S-2 and the flap size is 6"x9". Am i able to order this?

asked 3 years, 5 months ago
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rduke1
on PetSafe Deluxe Satin Patio Panel Pet Doors
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1 answer
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request. You can also go to the PetSafe website: www.petsafe.net.
answered 11 months ago
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by
Pet Safe Brand Expert
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Question

how wide are the patio pet door inserts

I want to find an inexpensive pre-made insert for my storm door that has a pet door in it. The storm door takes a screen or glass storm window that is 74 in high and 31 inches wide. anyideas ? How wide are the slider inserts ?
asked 3 years, 2 months ago
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by
Kblax
on PetSafe Deluxe Satin Patio Panel Pet Doors
+1point
5out of 9found this question helpful.
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1 answer
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answer 1
The Large size PetSafe Deluxe Satin Patio Panel Pet Door is 13.5 inches wide.
Best Answer
answered 2 years, 11 months ago
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by
HSMO1
Loveland, CO
+3points
3out of 3found this answer helpful.
Question

Is the Petsafe Deluxe Satin Patio door (Large) compatible with a Vinyl Patio Door as it has an Aluminum Frame?

asked 3 years, 2 months ago
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UK2CA2SD
on PetSafe Deluxe Satin Patio Panel Pet Doors
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answer 1
Ous was installed in a Wood Frame Patio door and works great. From what I have seen with ours, it would also be compatible with a Vinyl Patio Door.
Best Answer
answered 2 years, 11 months ago
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by
HSMO1
Loveland, CO
-4points
1out of 6found this answer helpful.
Question

what colors are available for large 81 panel door

asked 3 years ago
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jimmys
on PetSafe Deluxe Satin Patio Panel Pet Doors
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answer 1
Satin, Bronze, & White. I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 11 months ago
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Pet Safe Brand Expert
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Question

Is there pet door for a sliding glass door that can be installed for doggie use then swing out of the way.

we only have a sliding glass door that is 2'-6" on the operating side. Would be nice to be able to have a pet door that we could use for the dogs but be able to swing it out of the way to make more accessible room to go in and out and to be able to slide the door closed and lock.
asked 2 years, 10 months ago
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Bigpapa59
on PetSafe Deluxe Satin Patio Panel Pet Doors
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1 answer
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 11 months ago
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by
Pet Safe Brand Expert
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0out of 0found this answer helpful.
Question

How do I install the Patio Pet Door?

I read the instructions many times but the Pet Door is very tight and does not slide at all. Since my patio sliding door is recesssed do I have to use L Brackets instead of the pre-drilled holes?
asked 2 years, 10 months ago
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Katey1717
on PetSafe Deluxe Satin Patio Panel Pet Doors
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 11 months ago
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Pet Safe Brand Expert
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0points
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Question

What is the width of a large panel

asked 2 years, 10 months ago
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Justanswerthequestion
on PetSafe Deluxe Satin Patio Panel Pet Doors
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
Best Answer
answered 11 months ago
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by
Pet Safe Brand Expert
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-1point
0out of 1found this answer helpful.
Question

Patio Door Door - SKU: 1487868

Does this product still allow me to lock my existing patio door when it is installed?
asked 2 years, 9 months ago
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Anonymous
on PetSafe Deluxe Satin Patio Panel Pet Doors
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 11 months ago
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Pet Safe Brand Expert
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