Thank you for your interest in PetSafe products!
We recommend pets be at least 6 months old before using any of our products. PetSafe Kennels have not been tested in configurations other than what is outlined within the assembly instructions. Attempts to modify a kennel may void any warranty for the product and could lead to issues with stability and safety.
Our product experts are happy to help should you have any additional questions or concerns. To speak with a Customer Care associate, please call us at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and on Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.
Thank you again for your interest in our products,
PetSafe Customer Care
answered 1 month, 3 weeks ago
Pet Safe Brand Expert
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