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Most Recent Questions
Recent Question:
The pump has stopped pushing water.
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Does Petco sell the little pumps for water filtration, I have a bowl I just need the pump? I need Hills cat food coupons!!
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where are these made?
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how long and wide is the Neater Bronze Elevated Cat Diner SKU 1506579
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How heavy is this bowl?
Questions with Most Recent Answers
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What is the size of the bowl?
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Where can I buy a new motor and motor housing for my pet drinking fountain?
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Does this have sloping sides, so the cat can get every last bit of food?
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I have a cat and a dog I need to know what can I buy to keep my dog from eating my cats food I have their food in separate areas of the house
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What is the capacity of the feeder?
See all petco.com Questions and Answers > Cat Q & A > Bowls, Feeders & Waterers Q & A

Customer Questions & Answers for
PETCO Petco Automatic Pet Water Fountain

Easy-to-use cat water fountain or small dog water fountainAerates water for a fresher tasteReplaceable charcoal filter removes bad tastes and odorsLarge capacity – holds up to 50 oz of waterConvenient design makes it easy to maintainAdditional charcoal filters sold separately
Customer Questions & Answers:
18 Questions,
 | 
76 Answers
Overall Rating:
4.245 out of 5
4.2
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Questions & Answers for PETCO Petco Automatic Pet Water Fountain

Question

Is the motor very loud on this drinking fountain?

asked 2 years, 8 months ago
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by
Desdemona195151
FL Panhandle
on Petco Automatic Pet Water Fountain
+19points
19out of 19found this question helpful.
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9 answers
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answer 1
the only thing i hear is the water trickling
answered 5 months, 3 weeks ago
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by
jodi23
moose lake, mn
+3points
3out of 3found this answer helpful.
answer 2
This fountain is one of the quieter ones and so worth every penny. I love that it does not spill or splash out of the bowl like my other 2
answered 9 months ago
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by
10Cats
NJ
+3points
3out of 3found this answer helpful.
answer 3
The motor is very quiet. The only time you might hear it is when the water level is low.
answered 9 months ago
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by
chazhend
San Diego,CA.
+4points
4out of 4found this answer helpful.
answer 4
No. I would equate it to a pump on an aquarium.
answered 1 year, 10 months ago
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by
lisalovesku
Lee's Summit, MO
+5points
5out of 5found this answer helpful.
answer 5
I have had no problem with noise from this fountain. If it does start to make a different sound, it probable means that you need to add more water. Just keep it above the fill line. Also, you can reset it to a lower flow speed with a switch on the bottom of the motor.
answered 2 years, 1 month ago
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by
Oslo
B.I., Wash.
+6points
6out of 6found this answer helpful.
answer 6
I'm a pretty light sleeper and in a studio apartment. I set the motor to about medium (half way on the slider) and it doesn't really bother me. I remember at first being a little annoyed but now I hardly notice it.
answered 2 years, 2 months ago
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by
catladyntraining
-1point
2out of 5found this answer helpful.
answer 7
You can turn it down... take out the motor component and there is a switch.. the lower setting is quieter
answered 2 years, 6 months ago
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by
cherrypi30
Connecticut
+5points
5out of 5found this answer helpful.
answer 8
Not any louder than a motor for a small fish tank. I plugged it in with no water and it was loud.
answered 2 years, 7 months ago
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by
Megg
Indianapolis, IN
0points
0out of 0found this answer helpful.
answer 9
It starts off whisper-quiet. As time goes on, though, it'll start to get a little bit louder. They do sell replacement pumps.
When the water level gets too low, though, the motor will start slurping obnoxiously loudly, to the point it would wake me out of a dead sleep. That's avoidable, of course, by simply keeping the top reservoir full.
Best Answer
answered 2 years, 8 months ago
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by
Issues
+9points
9out of 9found this answer helpful.
Question

Will cats transition well?

My two cats have been drinking out of a bowl for a long time now. The one is getting older, so we want to find a way to try to get her to drink more water (to help prevent kidney failure, UTI's, etc.) and we thought this product would be great! Before we buy though, we wanted to hear from others who had cats who used to drink out of a bowl. Will they transition between bowl and fountain well? Thanks very much!
asked 2 years, 5 months ago
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by
catsfuzz
Pennsylvania
on Petco Automatic Pet Water Fountain
+4points
4out of 4found this question helpful.
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9 answers
Answers
answer 1
My two cats used a regular bowl for years and changed over to this fountain with no problems at all. they looked and sniffed for a minute then just started drinking hope you have the same luck.
answered 9 months ago
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by
chazhend
San Diego,CA.
+2points
2out of 2found this answer helpful.
answer 2
Some cats have a lot of curiosity, some avoid anything new. With my novelty avoiders I left it unplugged until I found the little top bowl dry, so I knew they'd drunk from it. On the bottom of the pump there is a little lever for high and low. Pick up the pump before putting it together the first time and move it to low (it comes preset to high). Less intimidating and quieter. Then watch it closely until you know how much they drink, because if the level gets low the pump gets noisy and the scaredy cat avoids it. I pour 16-20 ounces into the busiest one twice a day!
answered 1 year, 2 months ago
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by
jaydee
Rochester NY
+3points
3out of 3found this answer helpful.
answer 3
My kitty had no problem with the transition at all. She drinks a lot more water now and even stopped drinking out of the toilet!
answered 1 year, 2 months ago
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by
raerae4u2
IL
+3points
3out of 3found this answer helpful.
answer 4
As far as I'm concerned, it works well. I have a 17 y/o on the edge of renal insufficiency and two younger cats. He used to drink out of the bathtub, and would tip over bowls (or, when we got the non-tippable kind, he purposely splashed the water out!) when drinking. With this, he just paws the floor a little, and drinks, and he drinks more than he used to. The girls had no compunctions at all about switching, either.
answered 1 year, 8 months ago
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by
Fyreseer
Alabama
0points
1out of 2found this answer helpful.
answer 5
I also have 2 older cats and they both took to it right away. Works great. I would highly recommend it.
answered 1 year, 10 months ago
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by
lisalovesku
Lee's Summit, MO
+1point
1out of 1found this answer helpful.
answer 6
My own 2 kitties were both over 10 years old when I bought this fountain. It turns out, cats like their drinking water to be in motion. As if they were drinking out of a stream; still water might not be fresh.

After I bought the kitty fountain, both of my now-elderly kitties eagerly drink lots more water than they did before.
answered 1 year, 10 months ago
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by
Kittunia
New York, NY
0points
0out of 0found this answer helpful.
answer 7
I was also concerned about my cat getting enough water and he took to it right away. I have had to add more water almost every day so I know he is drinking enouth. The results also show up in the clumping litter that I have been scooping from his litterbox. That is a good indication of the water consumption.
answered 2 years, 1 month ago
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by
Oslo
B.I., Wash.
+1point
1out of 1found this answer helpful.
answer 8
It depends on the cat. I had absolutely no problem with my adult cat, but my sons cats did not take to it. He returned his. A suggestion is to put the bowl out with water but do not turn the motor on for a few days until your cat is used to drinking from it. They try it with the motor on.
answered 2 years, 2 months ago
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by
alwaysonthego
Columbus, NJ
+2points
2out of 2found this answer helpful.
answer 9
This bowl will make the transition very easy for an older cat. It doesn't splash the water and it operates quietly. The cat can drink from the top of the fountain, where the bubbler moves the water, or from the lower portion.

I recently lost my 21 year old cat, but she had no problem switching from a bowl to a fountain as long as it didn't spray or pour water. She did not like the type that flow out like a faucet.
Best Answer
answered 2 years, 3 months ago
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by
SKayT77
WI
+6points
6out of 6found this answer helpful.
Question

When using the Petco Automatic Water bowl, how often should the charcoal filter be changed?

asked 3 years, 2 months ago
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by
Hendrix
Ohio
on Petco Automatic Pet Water Fountain
+4points
7out of 10found this question helpful.
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8 answers
Answers
answer 1
It depends on a couple of things. The water you use and the pets that use it. I use filtered water from my frig but i have two cats and one dog using it. I have found I can go around a month before actually changing it. I do however take it apart to clean it weekly, when I do I rinse out the filter seems to help it last longer. Hope this helps.
answered 9 months ago
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by
chazhend
San Diego,CA.
+3points
4out of 5found this answer helpful.
answer 2
The directions say every 2-4 weeks. I probably wouldn't change it that much though, my water is already filtered
answered 11 months ago
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by
animallover108
0points
0out of 0found this answer helpful.
answer 3
Normally it depends on how many cats are using the fountain. I usually rinse mine every time I clean the fountain and replace it every 2 months. I have 4 cats.
answered 1 year, 1 month ago
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by
ydoow
0points
0out of 0found this answer helpful.
answer 4
I wash mine off and wipe with a cloth... I get about 3 months out of each one
answered 2 years, 6 months ago
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by
cherrypi30
Connecticut
+3points
3out of 3found this answer helpful.
answer 5
The instructions say every 2-4 weeks but that all depends on what kind of water you're using. I assume using filtered water would require less changes than using tap water.
answered 2 years, 7 months ago
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by
Megg
Indianapolis, IN
+3points
3out of 3found this answer helpful.
answer 6
About every 3 months, maybe more often if you have really hard water.
Top 50 Contributor
Top 50 Contributor
answered 2 years, 10 months ago
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by
elph
USA
+1point
1out of 1found this answer helpful.
answer 7
I think the official answer is maximum 2 weeks, but I just pay attention to the quality of the filter. I try to dump all the water in the bowl at least once a week, and check the filter at that time. It'll get greyish as it stops more dirt and such from circulating in the water. That's OK to keep in. It's when it starts getting blackish accumulation or is soiled with a lot of food/etc. bits (I always keep the food dish at least several feet away from the water to avoid this!). This can take 10 days, or a month, depending on how things go, and how good I am about changing out for fresh water weekly, and cleaning the whole pump whenever I clean the fountain. HTH :-)
Best Answer
answered 3 years, 1 month ago
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by
AmandaW
Pittsburgh, PA
+10points
11out of 12found this answer helpful.
answer 8
Once a month, although I rinse it and reuse it for a little while if I'm short on money.
answered 3 years, 1 month ago
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by
Missyjmcbee
Poulsbo, WA
+5points
5out of 5found this answer helpful.
Question

I purchased the PETCO Automatic Cat Water Fountain about a year ago, and recently the pump doesn't adequately push the water up through the top.

I disassembled the bowl components to wash them (as usual), and when I reassembled everything and filled it with water, the water barely flowed out of the pump and over the edge of the top bowl. When my husband removed the pump and tested it by itself under water, it pumped vigorously, and he said that the problem seemed to be getting a tight fit between the pump nozzle and the hole inside the top plastic dish. Has anyone else had a similar problem, and what did you do?
asked 2 years, 9 months ago
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by
Wendydydydy
Pittsburgh, PA
on Petco Automatic Pet Water Fountain
0points
0out of 0found this question helpful.
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8 answers
Answers
answer 1
I found that the tube from the pump to the upper bowl was clogged (algae?). i cleaned it with hot water from the tap and a brush for aquarium filters. i also just did the same for the pump tube.

Also, at one point, for some reason there was hair caught in the pump at the entry - so i cleaned that with a tweezer. i probably ran it without a filter at one point by accident !!

Just an aside, if you run the pump with the water too low, it will not work any more, like it's broken - guess how i found that out ? :}
answered 5 months, 1 week ago
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by
feralblue
New York City, NY
+3points
3out of 3found this answer helpful.
answer 2
The only time I have had that problem is when the little feet on the bottom of the filter cover were not in the slots all the way. Hope that helps.
answered 9 months ago
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by
chazhend
San Diego,CA.
+1point
1out of 1found this answer helpful.
answer 3
Remove the pump from the fountain and clean the pre filter on the pump housing, then remove this cover and clean inside by the propeller with a brush or Qtips and reassemble.
answered 1 year, 1 month ago
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by
ydoow
+2points
2out of 2found this answer helpful.
answer 4
I have the same problem and I don't know what to do either. I am curious if anyone else has suggestion. Maybe I should have sprung for a more expensive model.
answered 1 year, 2 months ago
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by
raerae4u2
IL
+1point
1out of 1found this answer helpful.
answer 5
We have very hard water where I live and even though I use filtered tap water mineral deposits build up on the large bowl, the small bowl and the pump. I use a toothbrush and vinegar to scrub the bowls (I should rinse the whole thing more often). A friend of mine showed me how to deal with the pump because sometimes it quits working. Take the pump out first. There's a tiny switch-like piece that projects out of the pump on one side--moving it controls how much water flows through the pump. There is a slotted cover over it that you can remove with a knife along the edge. I had to scrape mineral deposits off that section, and underneath it is a yellow spinning piece. I had to clean that a little too. I ran water over it to be sure that it would spin, then reassembled the cover and switch and set it to the maximum flow. (I also had to clean the hard tube between the pump and bowl.) Once it was back together in the bowl full of water it worked great. I know it's a lot to go through to get it working, but at least I don't have to deal with getting a replacement.
answered 1 year, 2 months ago
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by
FluffySoul
Tucson
+8points
8out of 8found this answer helpful.
answer 6
Be sure you have enough cord between the rubber stopper and the bottom of the upper bowl. The first time I assembled mine, the cord interfered with the upper bowl sitting properly, which in turn caused the tube and opening to not have the desired fit.
answered 1 year, 2 months ago
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by
TalkingAddiction
Warren, MI
+3points
3out of 3found this answer helpful.
answer 7
I had the same issue and ended up having to buy another one. Actually it is my 4th one for the same reason. I have so many filters which is why I keep buying them, but I think I am going to try a new one next time.. Im only getting about 6 months out of them.
answered 2 years, 6 months ago
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by
cherrypi30
Connecticut
+3points
3out of 3found this answer helpful.
answer 8
First, the "fill lines" on the bowl are too low! I fill it to the brim, and add some water every day even though it is near the "max" line. Second, there's a tiny switch on the motor - if it gets moved during cleaning, the low setting won't give enough power for the fountain effect. (I think it has 3 settings).
Best Answer
answered 2 years, 9 months ago
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by
OrangeKittyMama
+11points
11out of 11found this answer helpful.
Question

Can I use this product for small dog & cat?

asked 2 years, 11 months ago
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by
LIka
on Petco Automatic Pet Water Fountain
-1point
2out of 5found this question helpful.
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7 answers
Answers
answer 1
Definitely yes. I originally bought this for My two cats and when my girlfriend moved in with her shiatsu it works great for him to.
answered 9 months ago
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by
chazhend
San Diego,CA.
+1point
1out of 1found this answer helpful.
answer 2
I have one large cat and a cairn terrier mix. Both can easily reach it. If they both start using it regularly (which they haven't since it's new) I will need to refill it daily I think, to make sure the water is at a good level for the pump/fountain.
answered 1 year, 2 months ago
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by
brack
+3points
3out of 3found this answer helpful.
answer 3
I don't see why not. Just keep an eye on the water level. It may require a fill up daily.
answered 1 year, 2 months ago
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by
TalkingAddiction
Warren, MI
+2points
2out of 2found this answer helpful.
answer 4
I would say yes...
answered 2 years, 6 months ago
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by
cherrypi30
Connecticut
+1point
1out of 1found this answer helpful.
answer 5
your dog might use it, my two cats wouldn't go near it - it's too noisy. It quit working after a few weeks anyhow.
answered 2 years, 10 months ago
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by
PrincessL
San Diego, CA
0points
3out of 6found this answer helpful.
answer 6
The site isn't too forthcoming about which products I've reviewed that other site users are asking questions on, but I'm assuming you mean the fountain. If so, then yes, in fact our cat shares the fountain with a Silky Terrier.
Best Answer
Top 50 Contributor
Top 50 Contributor
answered 2 years, 10 months ago
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by
elph
USA
+4points
4out of 4found this answer helpful.
answer 7
I'm not sure how small of a dog you have? But I have a Lhasa & Jack Russel that use it as well as a cat that drinks from it all the time! If you only have 1 small dog this may be too large water wise for your uses? Their is a smaller model you can buy too! Even with my 2 dogs and cat drinking from my fountain, they still never come close to drinking all the water this fountain holds! It basically holds close to 2 gallons of water with the bowl and reserve bottle filled, which is a lot of water for even one large dog to drink! Remember also you need to replace the water in the fountain weekly, so if you have a lot of water left in the fountain it does get a little heavy to move the fountain to dump whatever water is left in it! Even with my 3 animals drinking from it there's still a lot of water to dump out each week. Although this fountain isn't my animals only water source either, which could make a difference if you were only letting your animals drink from the one fountain? Still for one little dog I think you'd be much happier with the smaller sized fountain, but that's your choice to make! Best of luck to you what ever you decide?
answered 2 years, 11 months ago
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by
GhostriderGale
Camas, Wa.
-1point
1out of 3found this answer helpful.
Question

How can you prevent mildew or mold build up on the charcoal filters?

Every time I clean my pet fountain, there is a film of mildew on the charcoal filter. How do I prevent that?
asked 1 year, 7 months ago
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by
mskatiebeth
Texas
on Petco Automatic Pet Water Fountain
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0out of 0found this question helpful.
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7 answers
Answers
answer 1
I don't know if it can be totally prevented but I use filtered water from my frig instead on tap water and it doesn't happen as fast.
answered 9 months ago
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by
chazhend
San Diego,CA.
0points
0out of 0found this answer helpful.
answer 2
Not sure if this will help, but we don't use the charcoal filter; the cats didn't like it. We use distilled water and clean it at least once a week. No mildew problems.
answered 10 months ago
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by
KokoandLoganCat
Scottsdale, AZ
+1point
1out of 1found this answer helpful.
answer 3
I don't know how often you clean it, but maybe at least check it once in a while. It does say to replace them pretty frequently. I would guess you have bad water or a very old filter. I use filtered water in mine and I dont have a problem so far.
answered 11 months ago
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by
animallover108
Wisconsin
0points
0out of 0found this answer helpful.
answer 4
Change them like required. If you have mold on the filter you are WAY OVERDUE on filter replacement.
answered 1 year, 1 month ago
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by
ydoow
+1point
1out of 1found this answer helpful.
answer 5
Is it really mildew or just excess carbon dust that should have been rinsed out before use? If it's really mildew you aren't cleaning it often enough and probably should replace the filter anyway. No charcoal filter is intended to work for more than a month or so.
Oh-also check to see if it's installed in the correct direction. The Petco fountain needs the filter installed so that the water goes through the fleece material before the charcoal, so it catches the cat hair and any food.
Best Answer
answered 1 year, 2 months ago
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by
jaydee
Rochester NY
+7points
7out of 7found this answer helpful.
answer 6
How old is the filter? You should change the filter once a month at the very least. As for the gunk? It's gonna be there, because that's the yucky stuffs that would normally be ingested by your pet! D:

I personally have a soft toothbrush to use on my filters. When I clean them, i run them under cool water and scrub. if necessary - you COULD go with warm or hot.

Another thing that will safely and naturally remove the yuckies is white vinegar. :)
answered 1 year, 5 months ago
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by
vettervet
Phoenix, AZ
+2points
2out of 2found this answer helpful.
answer 7
You can't. That is saliva from your pet. You should change the water more frequently-not the filter, the water. Rinse the filter off. I have three cats and change the water every 5-7 days and rinse the filter. I change my filter once per month.
answered 1 year, 6 months ago
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by
LuvMyPets1234
Joliet, IL
0points
0out of 0found this answer helpful.
Question

what is this made out of? plastic or stainless steel?

asked 8 months ago
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by
kkdolfnz
on Petco Automatic Pet Water Fountain
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0out of 0found this question helpful.
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6 answers
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answer 1
Plastic.
answered 3 months, 3 weeks ago
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by
Outwardlycalm
Metairie, LA
0points
0out of 0found this answer helpful.
answer 2
it is all plastic.
answered 5 months, 2 weeks ago
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by
petfreak42
Tahoe Vista, CA
0points
0out of 0found this answer helpful.
answer 3
plastic
answered 5 months, 3 weeks ago
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by
jodi23
moose lake, mn
0points
0out of 0found this answer helpful.
answer 4
Plastic, it also has a rubber stopper where the cord is inserted.
answered 7 months ago
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by
crazyOcatOlady
+1point
1out of 1found this answer helpful.
answer 5
Very cheap, lightweight plastic.
Best Answer
answered 7 months ago
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by
quixote87
+2points
2out of 2found this answer helpful.
answer 6
plastic
answered 8 months ago
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by
amywest
Kansas
+2points
2out of 2found this answer helpful.
Question

Replacement motor

How do I get a replacement motor for cat watering dish SKU 1192108
asked 3 years, 6 months ago
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by
Rexl
on Petco Automatic Pet Water Fountain
+12points
15out of 18found this question helpful.
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5 answers
Answers
answer 1
You should be able to get one from a Petco or even a hardware store. It's just a small fountain pump probably in the fish tank area
answered 9 months ago
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by
chazhend
San Diego,CA.
0points
0out of 0found this answer helpful.
answer 2
Go online to petco and do a search for your fountain and available parts.
answered 1 year, 1 month ago
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by
ydoow
0points
0out of 0found this answer helpful.
answer 3
the top of the dish pops off... check out the tiny pump inside - it's 120V and 60hz -- just go shopping on-line for a submersible pump with those specs.
answered 2 years, 10 months ago
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by
PrincessL
+1point
2out of 3found this answer helpful.
answer 4
Try a pet store in the fish department. That's all they are, are aerators for fish tanks.
Best Answer
answered 2 years, 10 months ago
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by
Gayleanna
Ansonia, CT
+3points
3out of 3found this answer helpful.
answer 5
AFAIK you just have to buy the whole fountain again.
answered 3 years, 1 month ago
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by
AmandaW
Pittsburgh, PA
-2points
1out of 4found this answer helpful.
Question

Can I buy online and pickup in store?

asked 3 years, 6 months ago
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by
zzbusch
Palm Coast, FL
on Petco Automatic Pet Water Fountain
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0out of 0found this question helpful.
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4 answers
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answer 1
That shouldn't be a problem its carried online and in store.
answered 9 months ago
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by
chazhend
San Diego,CA.
0points
0out of 0found this answer helpful.
answer 2
Contact you local store for the answer.
answered 1 year, 1 month ago
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by
ydoow
0points
0out of 0found this answer helpful.
answer 3
yes that is what I did
answered 1 year, 10 months ago
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by
marmar40
ventura,ca
0points
0out of 0found this answer helpful.
answer 4
Petco does not offer an order online and pick up in the store....I wish they did! :)
Best Answer
answered 2 years, 10 months ago
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by
karen23s
Sanford, FL
+1point
1out of 1found this answer helpful.
Question

Can I buy a new fountain tube insert for the Petco Automatic water fountain?

asked 2 years, 7 months ago
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anyene
Illinois
on Petco Automatic Pet Water Fountain
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answer 1
My fountain was missing the tube so I contacted petco and they said the tubes come with the fountain and they do not have replacements. I use mine without the tube and its fine.
answered 9 months ago
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10Cats
+1point
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answer 2
Don't know about that, but I do know that you can clean the old one with a pipe cleaner.
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answered 1 year, 10 months ago
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Kittunia
New York, NY
+1point
1out of 1found this answer helpful.
answer 3
No, I don't think so. Just the filter refills
answered 1 year, 11 months ago
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Mia123
FL
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Has this helped cats with Urinary problems??

Just wondering if there are any of you out there who have used this fountain and found their cats are drinking more water therefore helping with male Urinary problems
asked 8 months ago
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amywest
on Petco Automatic Pet Water Fountain
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Absolutely. I have two males and they drink much more water than when they just had a bowl. Plus it has stopped them from trying to drink from the toilets.
answered 3 months, 2 weeks ago
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chazhend
San Diego,CA.
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answer 2
my elderly cat has kidney issues, so drinking is also important. i have noticed that using a fountain rather than still standing water has absolutely increased her amount of water intake. as for the actual urinary tract i can not be sure, but i can say my cat for sure has been taking in much more water. hope this helps
answered 5 months, 3 weeks ago
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jodi23
moose lake, mn
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answer 3
Yes! We have 5 cats and they all drink more water with these 360 fountains. We like the stainless steel one better than the plastic ones, as they are easier to clean and have no dangerous chemicals in them. We have 2 cats with urinary issues and this really helped. We tried it on the recommendation of our Vet. and she was totally right! Works perfect! Hope this Helps!
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answered 8 months ago
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HoughtonUSA
Washington State
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Is this bowl BPA free?

asked 2 years, 11 months ago
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HOPEYnMAGGIE
on Petco Automatic Pet Water Fountain
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answer 1
Suggest you try the manufacture of the product for specific details. I'm sure they can be found on the web.
answered 1 year, 1 month ago
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ydoow
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answer 2
It is. It's the wrong type of plastic to have BPA in it.
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answered 2 years, 1 month ago
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Beekeeper
San Diego
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my cats are getting water all over the floor they play in it. need a bowl to where it will keep water in it was think about getting one of the product

was thinking about getting a fountain one on amazon but will that keep the water off the floor? or what would you suggest looking at all types on amzone
asked 9 months ago
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hotone
spring hill kansas
on Petco Automatic Pet Water Fountain
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answer 1
These fountains help, but best to put down a waterproof mat to protect your floors and carpet, as some splashing seems to always occur when they drink and wash.
answered 8 months ago
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HoughtonUSA
Washington State
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answer 2
I love the fountain--my can however plays in the water just as much or MORE than the bowls!!
answered 8 months ago
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PJohnson
Scranton, PA
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Any suggestions on getting my cat to stop knocking it over?

She keeps picking it up and the edge and just pouring tons of water out of it. I currently have a folded towel underneath it to hopefully inhibit the behavior, but has anyone else had this problem? I only got it yesterday so maybe she just needs to get used to it?
asked 4 months, 2 weeks ago
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Katja
Texas
on Petco Automatic Pet Water Fountain
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answer 1
I have a rubber mat - like a boot tray only with cat pictures on it under the food dishes and under the fountain it makes it so the bowls can't slide and there is a lip around it so spills are contained
answered 4 months, 2 weeks ago
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3CrazyCats
Lowell, MA
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answer 2
yes, from what i understand it is their way of investigating the 'new thing' it should stop after a week or two once she gets use to how it works. good luck
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answered 4 months, 2 weeks ago
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jodi23
moose lake, mn
+1point
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Does it work with an AC 220V adapter or only with an AC 110V?

I need one fountain that works with an AC 220V adapter.
asked 1 year, 1 month ago
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Uriviv
on Petco Automatic Pet Water Fountain
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answer 1
This will work with a 220v to 110v transformer only. Don't use a plug adaptor it will only fit into the 220v outlet but not reduce the voltage to 110v and burn out your unit immediately.
answered 1 year, 1 month ago
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ydoow
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is it possible to purchase a replacement spout for this fountain?

I love this fountain but have lost two spouts down my sink drain. I would love to replace the spout and continue using the fountains.
asked 7 months ago
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catlady31
on Petco Automatic Pet Water Fountain
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Does Petco sell the little pumps for water filtration, I have a bowl I just need the pump? I need Hills cat food coupons!!

asked 2 months, 1 week ago
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makk
on Petco Automatic Pet Water Fountain
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The pump has stopped pushing water.

I bought this product about 2 months ago. I have cleaned it frequently and maintained it . The problem is, my pump has stopped flowing water, even through I can hear and feel the pump working. Please help. Can I take it back to the store and exchange it for a new one? I no longer have the receipt and/or box. although I am a Petco club member.............Thank you..........
asked 1 month, 2 weeks ago
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Gene562
Riverside California
on Petco Automatic Pet Water Fountain
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