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Customer Questions & Answers for
PetSafe PetSafe Big Dog Remote Trainer

100-yard rangeAdjustable, waterproof receiver collarElectronic remote delivers correction signals to dog collar16 levels of stimulation plus tone-only button+2 boost button for distractionsModel PDT00-13411
Customer Questions & Answers:
14 Questions,
 | 
21 Answers
Overall Rating:
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Questions & Answers for PetSafe PetSafe Big Dog Remote Trainer

Question

waterproof question

we are considering the petsafe large dog remote trainer (reg. price $199.99/sale price $159.99)..it says it is waterproof..one review implied it was not waterproof for immersion..my dog loves to swim..is it submersible, or only "rainproof'?
asked 3 years, 9 months ago
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Anonymous
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answer 1
It is waterproof..our dog swims with it...
answered 7 months ago
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Romi
North Idaho
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answer 2
Yes it is waterproof. I would also suggest checking out the SportDOG training products. The are heavy duty durable & waterproof
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Top 50 Contributor
answered 3 years, 4 months ago
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TheKittyMan
CA
+1point
1out of 1found this answer helpful.
Question

How do I change the batteries in the collar?

Not the remote, the collar is dead. How do I change them in the collar?
asked 2 years, 1 month ago
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Spazzle
on PetSafe Big Dog Remote Trainer
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answer 1
there are two screws you undo in the front you just take that out and replace the batters that are in them.
Best Answer
answered 6 months ago
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Dylan7022
new york
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answer 2
Please see your owners manuel for the directions. If you have any other questions please call PetSafe customer care at: 1-866-738-4379.
answered 1 year, 3 months ago
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Question

Regarding the Pet Safe Big Dog Remote Trainer, how many levels of stimulation are there?

asked 3 years, 11 months ago
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live2camp2
on PetSafe Big Dog Remote Trainer
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answer 1
8 levels of correction plus a “+2 Boost” button
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answered 3 years, 4 months ago
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TheKittyMan
CA
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answer 2
8 levels of static stimulation plus one audible tone.
answered 3 years, 8 months ago
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Nitro
+2points
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Question

If I have two remote big dog training collars do the operate on separate frequencies?

asked 2 months ago
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Annjon
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answer 1
No. To my knowledge they are pre-set to be on a particular frequency and cannot be changed. This may be why other frequencies in the area may interfere with a Training Collar.
answered 2 months ago
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mutz4evr
Tallahassee, FL
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answer 2
Thank you for your interest in PetSafe® products. The hand-held transmitter and receiver collar for a remote trainer are pair together in order to avoid interference issues. This prevents multiple remote trainers of the same time from providing an unintended correction.
answered 2 months ago
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Pet Safe Brand Expert
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Question

2 dog?

does this one allow for a 2nd dog to be added
asked 6 months ago
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TaiB
on PetSafe Big Dog Remote Trainer
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answer 1
No it does not
answered 5 months, 2 weeks ago
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BrandonGrl
Brandon, Florida
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answer 2
Thank you for your interest in PetSafe products.

No, the PetSafe Big Dog Remote Trainer is designed for use with a single receiver collar only.

Should you need a remote trainer which will allow the addition of a 2nd receiver collar, you may be interested in the PDT00-13625 PetSafe Elite Big Dog Remote Trainer (petco SKU: 1556509).

PetSafe product experts are standing by to help answer any questions you may have regarding this or any other style of PetSafe Remote Trainer. To speak with a PetSafe Customer Care associate, please feel free to call us at 1-800-732-2677.

Our office hours are Monday through Friday from 8:00 A.M. until 8:00 P.M. Eastern Time and Saturdays from 9:00 A.M. until 5:00 P.M. Eastern.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
answered 6 months ago
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Pet Safe Brand Expert
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Question

will the pet safe 1000 training transmitter work with a pet safe 400 collar

asked 3 years, 6 months ago
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shawnlongnecker
on PetSafe Big Dog Remote Trainer
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answer 1
Yes, all Venture Series Trainers work with each other.
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Top 50 Contributor
answered 3 years, 4 months ago
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TheKittyMan
CA
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answer 2
Yes, all Venture Series trainers work together.
Top 50 Contributor
Top 50 Contributor
answered 3 years, 4 months ago
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TheKittyMan
CA
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Question

How long does it the collar last before you have to recharge it

asked 2 years, 8 months ago
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Anonymous
on PetSafe Big Dog Remote Trainer
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every week or two
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answered 7 months ago
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Romi
North Idaho
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1out of 1found this answer helpful.
answer 2
This product (PDT00-13411) uses batteries and it all depends on how much you use it. If you have any other questions please call PetSafe Customer Care at: 1-866-738-4379
answered 1 year, 2 months ago
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Question

My 21 month old Norwegian Elkhound wears a collar for underground fence already. Can he wear this one along with that?

I'm wondering if it would interfer with the other? I don't want my pooch getting doubly zapped?
User submitted photo
asked 3 years, 11 months ago
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leelee1
NJ
on PetSafe Big Dog Remote Trainer
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answer 1
Yes, I have seen people put multiple training collars on their pets. My friend has both a bark collar and one for the fence, too on her pittbull.
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answered 3 years, 10 months ago
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Pene
Long Island, NY
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Question

I puirchased a petsafe 1000 model RFA368SWR2 a couple of years ago.

At about 400 yards I am no longer receiving a signal with a fully charged unit
asked 3 years, 3 months ago
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Junebug42
Xenia, OH
on PetSafe Big Dog Remote Trainer
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answer 1
I would suggest you call PetSafe Customer Care at: 1-866-738-4379. They can answer your quesiton.
answered 1 year, 2 months ago
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Pet Safe Brand Expert
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Question

can i buy just the remote transmitter?

I have a big dog over 40 pound remote trainer kit and lost the transmitter.
thanks
asked 2 years, 4 months ago
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dogguard
on PetSafe Big Dog Remote Trainer
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answer 1
Call PetSafe customer care at: 1-866-738-4379. They should be able to point you in the right direction on the transmitter.
answered 1 year, 3 months ago
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Question

Can the training collar be worn while the dog is also wearing the Petco radio controlled wireless fence collar?

asked 1 year, 4 months ago
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JVKe
on PetSafe Big Dog Remote Trainer
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answer 1
We recommend that your dog wear only 1 collar at a time. You might find that when you put a training collar on your dog, they might believe that it's the fence collar as well.
answered 1 year, 3 months ago
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Question

what would be the best training and behavior collar for a 10 lb. dog?

asked 1 year ago
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knutson
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answer 1
I would recommend the PetSafe Little Dog Trainer, p/n PDT00-13410 for up to a 100 yard range and the PetSafe Elite Little Dog Trainer, p/n PDT00-13623 if you need a minumum of 400 yards. Our product experts are standing by to help should you have any further questions. To speak with a PetSafe Customer Care associate, please call 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
Best Answer
answered 1 year ago
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Pet Safe Brand Expert
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Question

Will the Petsafe Elite Big Dog Remote Trainer correct my 11 month old boxer pup from jumping even though he has not mastered basic commands yet?

I have tried verbal commands but not successful. I got him from a third party when he was 8 months old. He was unruly then and has only gotten worse as time goes on. He is currently on a no bark collar and is doing well with his uncontrollable barking issue. I just need him to stop jumping on people and things before he hurts himself or knocks an adult over. He has a "listen when want to" attitude.
asked 4 months, 3 weeks ago
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boxermom12
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answer 1
Thank you for your interest in PetSafe® products. The PetSafe Elite Big Dog Static Remote Trainer is a wonderful training aid for behavioral issues such as jumping or digging. This unit has both a tone button which acts like a warning and a separate button which provides a static correction. If your pet does not respond to the tone, you can then administer a correction. With 15 progressive levels, this remote trainer is perfect for both easy-going pets who need a very mild reminder and for more high-spirited pets who need a stronger level of correction to get their attention. With consistent use, most pets are easily trained to stop unwanted behaviors.
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answered 4 months, 3 weeks ago
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Pet Safe Brand Expert
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Question

6 month old lab small now but will get big

Do I buy the little dog trainer since my lab is a small framed Lab / Collie Mix 6 month old puppy or get the bid dog one because she will grow quickly this year.
asked 1 day ago
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AJoconnor
on PetSafe Big Dog Remote Trainer
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The Big Dog Remote Trainer is recommended for pets that weigh at least 8 lbs and are 6 months of age or older. Depending on the size of your Lab/Collie mix, the Big Dog Remote Trainer may be suitable for your pet, but it may be necessary to trim the collar to fit properly. As she grows, replacement collar straps may be needed, and are available through our Customer Care Center (1-800-732-2677)
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answered 1 day ago
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Pet Safe Brand Expert
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