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Most Recent Questions
Recent Question:
How many inches off the floor is the "Our Pet's High Rise Diner Elevated Dog Feeder"
Recent Question:
does the filter in the Drinkwell fountains face black or polyester side toward the front?
Recent Question:
Is this dishwasher safe? Top and bottom?
Recent Question:
Any suggestions on getting my cat to stop knocking it over?
Recent Question:
I bought two automatic feeders a year ago. One of them just stopped working. I changed the batteries but it still won't turn. Is there a way to fix it
Questions with Most Recent Answers
Question:
how many ounces or cups does one serving hold? 1 measuring cup, or more?
Question:
We just purchased our 5-portion feeder, but does the tray move clockwise or counterclockwise?
Question:
Any suggestions on getting my cat to stop knocking it over?
Question:
I bought two automatic feeders a year ago. One of them just stopped working. I changed the batteries but it still won't turn. Is there a way to fix it
Question:
Are these bowls microwavable?
See all petco.com Questions and Answers > Dog Q & A > Bowls, Feeders & Waterers Q & A

Customer Questions & Answers for
Drinkwell Drinkwell 360 Fountain for Pets

Changeable spout heads allow you to customize the flowPet or cat water fountains are great for multi-pet householdsConstantly circulates and filters the water which helps inhibit bacteria growthDisassembles for easy cleaningRubber feet prevent slidingA Drinkwell Pet Water Fountain is proven to benefit your pet's health!
Customer Questions & Answers:
10 Questions,
 | 
14 Answers
Overall Rating:
4.121 out of 5
4.1
out of
5

Questions & Answers for Drinkwell Drinkwell 360 Fountain for Pets

Question

Is this battery operated or is it electric?

asked 3 years, 3 months ago
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by
Firediamond
on Drinkwell 360 Fountain for Pets
+2points
8out of 14found this question helpful.
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4 answers
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answer 1
It's electric.
answered 1 year, 7 months ago
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by
Opinion02122
Attleborough, MA
0points
0out of 0found this answer helpful.
answer 2
A low voltage AC adapter is used and perfectly safe. I've had mine for years.
Best Answer
answered 2 years, 8 months ago
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by
shopmanlerxt
+3points
3out of 3found this answer helpful.
answer 3
It is electric operated.
answered 2 years, 9 months ago
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by
Zoltar
Oregon
0points
0out of 0found this answer helpful.
answer 4
no. It's still the old hands-on routine.
answered 3 years, 1 month ago
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by
towermouse
NC Coast
-7points
2out of 11found this answer helpful.
Question

What is this made of? Plastic? Ceramic?

asked 3 years, 4 months ago
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by
TigerEyes
on Drinkwell 360 Fountain for Pets
+17points
20out of 23found this question helpful.
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3 answers
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answer 1
It is made of a durable plastic.
answered 2 years, 9 months ago
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by
Zoltar
Oregon
0points
0out of 0found this answer helpful.
answer 2
It is plastic!
Best Answer
answered 3 years, 4 months ago
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by
StevenC1Memphis
Memphis, TN.
+3points
3out of 3found this answer helpful.
answer 3
Stainless steel.
answered 3 years, 4 months ago
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by
grlzrde
Lewiston, ID
-11points
0out of 11found this answer helpful.
Question

Do you have the stainless steel version of the 360 fountain?

asked 2 years ago
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by
luckyme57
Minneapolis
on Drinkwell 360 Fountain for Pets
+2points
2out of 2found this question helpful.
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2 answers
Answers
answer 1
Petco sells both models/versions. I personally have one of each.
Best Answer
answered 1 year, 7 months ago
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by
MaxMaxMax
California
+3points
3out of 3found this answer helpful.
answer 2
no, plastic
answered 1 year, 10 months ago
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by
elocin
Buffalo, NY
-1point
0out of 1found this answer helpful.
Question

Where is this fountain made?

I know some Drinkwell fountains are still made in the US... but some are now being made in China. Where is this one made?
asked 3 years, 1 month ago
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by
Caring4Pets
on Drinkwell 360 Fountain for Pets
+1point
3out of 5found this question helpful.
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1 answer
Answers
answer 1
The one I have was made in China. I received it one year ago today. The unit worked fine until two weeks ago when the teeth on the flow mechanism above the filter started to break off. Now there are only two teeth left, the flow cannot be regulated, and I must find out where to get a replacement part. Can anyone help me with finding parts for this unit?
answered 3 years ago
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by
Mickey4Cats
Hawaii
0points
0out of 0found this answer helpful.
Question

how much water does this hold? can it be used without the filter?

asked 2 years, 8 months ago
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by
snowsurfer9896
on Drinkwell 360 Fountain for Pets
-5points
0out of 5found this question helpful.
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1 answer
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answer 1
Holds about a gallon. The button is a dish, so you can use it without ANY added filters, etc. The water goes through a housing and up through the top, so, yes, you can use it without a filter, but, why bother with it if you're NOT using a filter?
Best Answer
answered 1 year, 9 months ago
Customer Avatar
by
Opinion02122
Attleborough, MA
+4points
5out of 6found this answer helpful.
Question

How do I get the stainless steel bowl I saw in the store?

asked 2 years, 7 months ago
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by
DaHel
on Drinkwell 360 Fountain for Pets
-1point
0out of 1found this question helpful.
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1 answer
Answers
answer 1
The stainless steel bowl you saw in the store is actually another model. The Drinkwell 360 Fountain is available in either plastic or stainless steel. Petco sells both the plastic and stainless models.
answered 1 year, 7 months ago
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by
MaxMaxMax
California
0points
0out of 0found this answer helpful.
Question

Where can I find a replacement pump?

The Petmate Fresh Flow replacement pump Petco sells is not compatible with this model.
asked 1 year, 7 months ago
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by
MaxMaxMax
California
on Drinkwell 360 Fountain for Pets
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0out of 0found this question helpful.
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1 answer
Answers
answer 1
I did a Google search and got in touch with the company. They sell replacement pieces.
Best Answer
answered 1 year, 7 months ago
Customer Avatar
by
Opinion02122
Attleborough, MA
+1point
1out of 1found this answer helpful.
Question

stopped working i think its the plug

where can i get a replacement
asked 2 years, 9 months ago
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by
natahnya
on Drinkwell 360 Fountain for Pets
0points
3out of 6found this question helpful.
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1 answer
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answer 1
This is a great fountain but it's not perfect. Mine is over three years old and I've had to "restart" mine several times. The trick is to completely remove the pump from the bowl and clean the stuff in the grill lines beneath the pump. If you use a good light, you may see fur, lint or other stuff in the motor's filter. Just use a good jet of water to blast it out and it should work. Sometimes it takes a few minutes for the pump to resume after cleaning.
Best Answer
answered 2 years, 8 months ago
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by
shopmanlerxt
+1point
1out of 1found this answer helpful.
Question

The water pump has quit working. Which brand to I purchase for a replacemnt?

asked 8 months ago
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by
mytwokitties
on Drinkwell 360 Fountain for Pets
0points
0out of 0found this question helpful.
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Question

How Do order the Stainless Steel Drinkwater Fountain and its cost?

asked 2 years, 7 months ago
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by
DaHel
DaHel
on Drinkwell 360 Fountain for Pets
-1point
2out of 5found this question helpful.
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0 answers
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