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Most Recent Questions
Recent Question:
can I get a replacement motor for this product?
Recent Question:
do you carry the hanging pail water for crates? flat on one side? Thanks
Recent Question:
Use one of these bowls for a food bowl and another for water bowl. The water bowl has developed a black discoloration. What is this?
Recent Question:
How can I get a replacement top for the 4 gal waterer. Mine is broken.
Recent Question:
Is there any plastic in this fountain?
Questions with Most Recent Answers
Question:
How can I get a replacement top for the 4 gal waterer. Mine is broken.
Question:
Is this model or any drink well model refrigerated?
Question:
Has this helped cats with Urinary problems??
Question:
Is there any plastic in this fountain?
See all petco.com Questions and Answers > Dog Q & A > Bowls, Feeders & Waterers Q & A

Customer Questions & Answers for
PetSafe Healthy Pet Water Station Gravity Waterer for Pets

Automatic pet waterer with lock-in-place reservoir and flow-control valveProvides a continuous supply of fresh waterDishwasher-safe removable stainless steel bowl and BPA-free plasticWide openings for easy cleaning and maintenanceSpill-resistant and space-saving designModern style with black, white and silverCan be used as an automatic dog waterer or cat watererModels: Small PFD17-11854; Medium PFD17-11855; Large PFD17-11856
Customer Questions & Answers:
4 Questions,
 | 
7 Answers
Overall Rating:
4.22 out of 5
4.2
out of
5
(41 Reviews)41

Questions & Answers for PetSafe PetSafe Healthy Pet Water Station Gravity Waterer for Pets

Question

Does Petco or Petsafe sell only the 2.5 gallon water container for the PetSafe Healthy Pet Water Station Gravity Waterer

SKU: 1327160
asked 2 years, 8 months ago
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Monica1965
on PetSafe Healthy Pet Water Station Gravity Waterer for Pets
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3 answers
Answers
answer 1
No, the Petco in Arizona sell smaller versions. I was warned that during the holidays and summer time that the water stations sell fast. If sold out of a size you want, try asking someone that works a the store location. They might be able to hold one for you when the next shipment comes in. The Petco by me did!
answered 8 months ago
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Kimmy2010
Arizona
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answer 2
It also comes in a 1-gallon size, and 1 smaller size.
Best Answer
answered 1 year, 10 months ago
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Evangilyn
San Diego, CA
+1point
1out of 1found this answer helpful.
answer 3
No it doesn't. I purchased the 1/2 gallon and have seen a one gallon petsafe water station.
answered 2 years, 5 months ago
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catz4me
Yuba City, CA
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0out of 0found this answer helpful.
Question

Does this leave water stagnant/stale?

My cat prefers fresh water every day and I'm just wondering if the fact that the water just sits in here leaves it stale? Does anyone have issues with their cat drinking from it? Also, is it any better than just a regular bowl?
asked 1 year, 4 months ago
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marina123
on PetSafe Healthy Pet Water Station Gravity Waterer for Pets
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
The water is fresh. Water only drips into the stainless steel bowl when the level goes down. THink about it - its no fresher than a water cooler with water just sitting inside the 5 gallon plastic bottle that humans consume. I've had mine since September 2013 and it works fine. Water always looks clean.
answered 7 months ago
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by
MYCATISTHEBEST
Carmel, NY
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answer 2
The water will get stagnet if you leave it for a couple of days. I would recommend that you look at an automatic pet waterer such as a Drinkwell pet fountain. Drinkwell pet fountains filter and aerate water with movement. Just as in nature, moving water is much fresher than stagnant water. Movement constantly breaks the water's surface tension and draws healthful oxygen from the air into the water. The patented free-falling streams of water entice your pets to drink more.
answered 8 months ago
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Pet Safe Brand Expert
PDs
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Question

Water dispenser parties needed

Last year I bought your plastic outdoors water dispenser . This spring I broke the base and want to get a replacement part.
asked 1 year, 4 months ago
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by
Phillip
6000 Deerhunter Lane, Lexington, NC
on PetSafe Healthy Pet Water Station Gravity Waterer for Pets
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
I would suggest that you call PetSafe Customer Care at: 1-866-738-4379 for a replacement part.
answered 8 months ago
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Pet Safe Brand Expert
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Question

Need Broken Part for Water Dish

I bought 2 large "PetSafe Healthy Pet Water Station Gravity Waterer for Pets". After a couple of months, one of them started to leak and I found that the small spring/plunger was broken. Do you have a replacement part that I can purchase? The broken piece is located in the screw lid. I can send a photo if necessary. Vik
asked 4 months, 2 weeks ago
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by
Vikk
Frisco, TX
on PetSafe Healthy Pet Water Station Gravity Waterer for Pets
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi Vikk,

Please call PetSafe Customer Care at 1-800-732-2677 for assistance with obtaining a warranty replacement.

Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time. We are also open on Saturday from 9:00 A.M. until 5:00 P.M. Eastern.

Thanks for being a PetSafe customer!

Amanda
PetSafe Customer Care
1-800-732-2677
answered 4 months, 1 week ago
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Pet Safe Brand Expert
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