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Customer Questions & Answers for
PetSafe PetSafe Healthy Pet Water Station Filters

Quiet, replaceable activated carbon water filterRemoves chlorine, sediments and odor from waterFits all sizes of the Healthy Pet Water Stations (sold separately)Replace every 6-8 weeks, depending on pet usageModel PFD17-11867
Customer Questions & Answers:
3 Questions,
 | 
3 Answers
Overall Rating:
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Questions & Answers for PetSafe PetSafe Healthy Pet Water Station Filters

Question

Is this available in store or just online?

Specifically the Clifton, NJ store on Rt. 3 West.
asked 3 years, 6 months ago
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Katchan
NJ
on PetSafe Healthy Pet Water Station Filters
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I was only able to locate the water station filter online.
answered 2 years, 4 months ago
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sabrina12
Ladera Ranch
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Question

Is the PetSafe Healthy Pet Water Station Filters good for taking out all the contaminants found in tap water? And what water do you put in the filter

By saying the water filter should be replaced every 6 to 8 weeks does that mean you would have to buy a new one ? Is it safe to put outside yewr house as well ? I need these questions answered as soon as possible.
I am considering of getting this for my 3 year old golden retreiver.
asked 2 years, 3 months ago
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Golden323
Alhambra, CA
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The filters are activated charcoal. Activated charcoal is good at trapping other carbon-based impurities ("organic" chemicals), as well as things like chlorine. Many other chemicals are not attracted to carbon at all -- sodium, nitrates, etc. -- so they pass right through. This means that an activated charcoal filter will remove certain impurities while ignoring others. It also means that, once all of the bonding sites are filled, an activated charcoal filter stops working. At that point you must replace the filter.
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answered 1 year ago
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Pet Safe Brand Expert
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Question

How often do you change the water filter?

asked 10 months ago
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MarlinT
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The Charcoal Filter should be changed every two to four weeks.
1. Replace the Charcoal Filter more frequently when using the fountain for multiple pets or
pets that produce a lot of saliva.
2. The Charcoal Filter is an added feature of the fountain. The use of a filter is not required
for normal operation, but using a filter will keep the fountain water cleaner.
3. The Charcoal Filter may be rinsed out when the fountain is cleaned. Never wash the filter
with soapy water, as you will not be able to remove the soap residue.
If you have any other questions please call PetSafe Customer Care at: 1-866-738-4379.
answered 10 months ago
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