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Customer Questions & Answers for
Trixie Trixie DreamWorld Alicante Cat Tree

Premium cat furniture includes condo with plush covering and two entryways for easy accessTerraced cat tree features three large platforms for relaxing and perchingSix sisal scratching posts are the perfect outlet for your cat's natural scratching needsA great way to save your furniture and carpet from wear and tear
Customer Questions & Answers:
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Questions & Answers for Trixie Trixie DreamWorld Alicante Cat Tree

Question

does this come assembled or in pieces?

Trixie DreamWorld Alicante Cat Tree
asked 2 years, 5 months ago
Customer Avatar
by
catcare
on Trixie DreamWorld Alicante Cat Tree
+11points
11out of 11found this question helpful.
10 answers
Answers
answer 1
It comes in sections but is very easy to assemble.
answered 1 year, 5 months ago
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by
Sherryb
Alta Loma, CA
+1point
1out of 1found this answer helpful.
answer 2
Easy to put together pieces.
answered 1 year, 8 months ago
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by
KitKatty
Fl
+2points
2out of 2found this answer helpful.
answer 3
It is not assembled. You will have to put it together, but they do provide all the fasteners and the needed allen-wrench. I put it together in about 20 minutes. The instructions were not too bad to follow. They could have been better written, but if you follow the diagram you should be okay. The box it comes in is pretty hefty, and was a bit heavier than I expected. However once the tree is together it wasn't that hard to move.
answered 1 year, 8 months ago
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by
SRESLACAT
Irwin PA
+1point
1out of 1found this answer helpful.
answer 4
comes in pieces but easy to assemble with included allan wrench. Tighten really well to keep it from being wobbly.
Best Answer
answered 2 years ago
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by
CarlaS
Garden Grove, CA
+3points
3out of 3found this answer helpful.
answer 5
It comes in pieces but easy to put togather
answered 2 years ago
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by
Ashkat
Springfield MO
0points
0out of 0found this answer helpful.
answer 6
It comes in pieces. You have to assemble it. There is a step-by-step instruction included in the box. It took me about 15 min to assemble.
answered 2 years, 1 month ago
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by
MisterT
New Jersey
+2points
2out of 2found this answer helpful.
answer 7
In pieces, but just pay attention to the pictures and do it step by step. I had no problems.
answered 2 years, 2 months ago
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by
Andreacatdoglove
Riverhead, NY
0points
0out of 0found this answer helpful.
answer 8
It comes broken down for shipping ease, but it only takes about 30 min to put it together.
answered 2 years, 4 months ago
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by
Jake52
0points
0out of 0found this answer helpful.
answer 9
In pieces so be ready to screw it up your self def worth it doh
answered 2 years, 5 months ago
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by
mialo
Greenville SC
0points
0out of 0found this answer helpful.
answer 10
pieces - the instructions are in pictures and it is a little tough to follow at first but once you get the idea it goes together well... tool included
answered 2 years, 5 months ago
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by
surrender
0points
0out of 0found this answer helpful.
Question

what color is the cat tree

asked 2 years, 10 months ago
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by
polyanna
on Trixie DreamWorld Alicante Cat Tree
+19points
20out of 21found this question helpful.
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9 answers
Answers
answer 1
Chocolate brown with natural sisal accents.
answered 10 months ago
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by
spayne
Manchester, NH
+1point
1out of 1found this answer helpful.
answer 2
The scratching posts are neutral colored sisal and the base, platforms and napping cubby are covered with a plush material in very dark blue/black. The little white paw print accents on the base and top of the napping cubby are nice.
answered 1 year, 8 months ago
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by
SRESLACAT
Irwin PA
0points
0out of 0found this answer helpful.
answer 3
The color on the web site looks like dark blue. The one I got is dark grey (almost like black)
Best Answer
answered 2 years, 1 month ago
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by
MisterT
New Jersey
+3points
3out of 3found this answer helpful.
answer 4
What we have has black carpet and beige posts. The carpet is very soft and it looks nice!
answered 2 years, 8 months ago
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by
empusagirl
Holt, MI
+1point
1out of 1found this answer helpful.
answer 5
Black and off white!
answered 2 years, 8 months ago
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by
BunnieC
Courtland, VA
0points
0out of 0found this answer helpful.
answer 6
The fabric is a dark grey color and the scratching posts are a tan/offwhite color.
answered 2 years, 9 months ago
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by
Jesmarian
Minneapolis, MN
+1point
1out of 1found this answer helpful.
answer 7
its a light blackish color but not as blue as it looks online
answered 2 years, 9 months ago
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by
Aggie2011
+1point
1out of 1found this answer helpful.
answer 8
Dark blue
answered 2 years, 10 months ago
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by
Boyelektric
Chico, CA
0points
0out of 0found this answer helpful.
answer 9
The plush shelve/cubby parts are very dark grey, some with light grey pawprints.

The scratching posts are all very light cream, close to white in color.

The product picture on Petco.com shows it as it will come.
answered 2 years, 10 months ago
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by
Burd
Pottstown, PA
0points
0out of 0found this answer helpful.
Question

What color is the Trixie DreamWorld Alcante Tree?

asked 3 years, 2 months ago
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by
pgal
NYC
on Trixie DreamWorld Alicante Cat Tree
+3points
8out of 13found this question helpful.
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7 answers
Answers
answer 1
Neutral colored sisal posts. Base, platforms and napping cubby covered in plush dark blue/black material. White paw prints accent on base and top of napping cubby.
answered 1 year, 8 months ago
Customer Avatar
by
SRESLACAT
Irwin PA
0points
0out of 0found this answer helpful.
answer 2
Silver paw prints on Black carpet.
answered 2 years, 4 months ago
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by
Jake52
Prior Lake, MN
0points
0out of 0found this answer helpful.
answer 3
The color I have is black.
answered 2 years, 6 months ago
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by
Pintasmom
Connecticut
0points
0out of 0found this answer helpful.
answer 4
A nice dark blue color with quality fabric.
answered 2 years, 10 months ago
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by
Boyelektric
Chico, CA
-1point
1out of 3found this answer helpful.
answer 5
The carpet is a very dark gray.
User submitted photo
Best Answer
answered 3 years ago
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by
BeccaS
NY
+2points
2out of 2found this answer helpful.
answer 6
It is like a gray-dark blue mix.
answered 3 years ago
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by
Tina14
+1point
1out of 1found this answer helpful.
answer 7
dark grayish brown
answered 3 years, 1 month ago
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by
Bettashebear
Tyler, TX
-1point
0out of 1found this answer helpful.
Question

Why aren't there any HOLES cut into the carpet? If I cut them myself, the carpet will SHRED. Some levels have the holes already cut, some don't, why?

asked 3 years ago
Customer Avatar
by
Karen79
Illinois
on Trixie DreamWorld Alicante Cat Tree
+17points
20out of 23found this question helpful.
Answer this Question
7 answers
Answers
answer 1
All holes where cut through where needed on my tree. I did not have any problems with this.
answered 1 year, 8 months ago
Customer Avatar
by
SRESLACAT
Irwin PA
+1point
2out of 3found this answer helpful.
answer 2
ONly the very top piece had no hole since it has padding. My product had no issues with missing holes; i would request and exchange.
answered 2 years ago
Customer Avatar
by
CarlaS
Garden Grove, CA
+3points
3out of 3found this answer helpful.
answer 3
you don't need to cut holes. screws will go right thru carpet with a little push.
Best Answer
answered 2 years, 8 months ago
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by
jojo121
wallingford,ct
+6points
6out of 6found this answer helpful.
answer 4
I did realize there were no holes in the carpet, but I was able to push the screws through quite easily. The fabric didn't tear and the area where the screws fit is unnoticeable.
answered 2 years, 10 months ago
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by
Boyelektric
Chico, CA
+5points
5out of 5found this answer helpful.
answer 5
After receiving and assembling the product, I would either say it was defective when you received it or you, as I had to figure the assembly out for yourself, as the instructions were quite lacking. Were certain levels right side up??
answered 2 years, 11 months ago
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by
giacita
Havertown Pa
+1point
1out of 1found this answer helpful.
answer 6
I think it's just a mistake. we just popped small holes into it with a steak knife. They're under the rope poles, so you don't even see it. And it won't shred.
answered 3 years ago
Customer Avatar
by
KellyDaBunny
0points
0out of 0found this answer helpful.
answer 7
I have no idea either, but I just poked a hole with a knife and then slid the screw in. It didn't seem to shred anything so I think it is ok. But I was definitely surprised to find this problem.
answered 3 years ago
Customer Avatar
by
Tina14
+2points
2out of 2found this answer helpful.
Question

How big is the base?

The base looks like it is too small so the unit itself would fall easily, especially with cats jumping all over the place/
asked 2 years, 7 months ago
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by
salsachamp
on Trixie DreamWorld Alicante Cat Tree
+2points
2out of 2found this question helpful.
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7 answers
Answers
answer 1
The base is 18" x 29" and about 1 1/2" deep. It really is heavy. I have 3 energetic young cats that cannot topple it over. My cats weigh between 12-14 lbs each.
Best Answer
answered 10 months ago
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by
spayne
Manchester, NH
+4points
4out of 4found this answer helpful.
answer 2
The unit overall is pretty sturdy. I have mine located in front of a window so MaMaCat can enjoy the view from her top platform. It is against a wall on one side, so I haven't really seen any tipping issues.
answered 1 year, 8 months ago
Customer Avatar
by
SRESLACAT
Irwin PA
+1point
1out of 1found this answer helpful.
answer 3
we were afraid of that too and thought we would have to anchor it.. but so far it has held up great.. we have 4 kittens who are very very active on it and it has yet to even wobble .
answered 1 year, 11 months ago
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by
bucksmomma
san antonio texas
+1point
1out of 1found this answer helpful.
answer 4
Definately needs to be in a corner or weight it down yourself with a larger square of wood.
answered 2 years ago
Customer Avatar
by
CarlaS
0points
0out of 0found this answer helpful.
answer 5
The base is 18" by 18" and made with plywood, covered with carpet, My cat one time jumped to the top and it almost tilted, we have to put a heavy bag of liter at the base to fix that problem. I would not recommend this to a big cat. My cat is about 13lbs.
answered 2 years, 1 month ago
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by
MisterT
New Jersey
0points
0out of 0found this answer helpful.
answer 6
The 17x17 inch base along with the 3 sisal wound 'towers' provide a really good basis of stability. IMO.
answered 2 years, 4 months ago
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by
Jake52
Prior Lake, MN
0points
0out of 0found this answer helpful.
answer 7
The base is very stable I was worried it would fall too but screw it in right and should hold very nice
answered 2 years, 5 months ago
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by
mialo
0points
0out of 0found this answer helpful.
Question

How tall is it from top to botttom?

asked 3 years, 4 months ago
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by
sdsw21
on Trixie DreamWorld Alicante Cat Tree
+31points
37out of 43found this question helpful.
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7 answers
Answers
answer 1
TRIXIE's Alicante Cat Tree measures 55.75 inches in height when fully assembled. Thank you!
answered 1 month, 3 weeks ago
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by
Trixie Product Expert
0points
0out of 0found this answer helpful.
answer 2
It is about 55" high once assembled.
answered 1 year, 8 months ago
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by
SRESLACAT
Irwin PA
+2points
2out of 2found this answer helpful.
answer 3
56 inches
answered 2 years, 1 month ago
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by
MisterT
New Jersey
+2points
2out of 2found this answer helpful.
answer 4
Approximately 53 inches.
answered 2 years, 4 months ago
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by
Jake52
Prior Lake, MN
+2points
2out of 2found this answer helpful.
answer 5
It is about 5 feet tall.
answered 2 years, 10 months ago
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by
honeybear22446
+6points
6out of 6found this answer helpful.
answer 6
about 5 feet
Best Answer
answered 3 years, 3 months ago
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by
Jimbo311
Ohio
+9points
9out of 9found this answer helpful.
answer 7
6 ft
answered 3 years, 4 months ago
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by
GrandmaLiz
Wilkes-barre, PA
-5points
1out of 7found this answer helpful.
Question

How much does it weigh?

asked 3 years, 3 months ago
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by
AllyV
on Trixie DreamWorld Alicante Cat Tree
+3points
5out of 7found this question helpful.
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5 answers
Answers
answer 1
TRIXIE's Alicante Cat Tree weighs approximately 37 pounds. Thank you!
answered 1 month, 3 weeks ago
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by
Trixie Product Expert
0points
0out of 0found this answer helpful.
answer 2
I wouldn't like to guess. It is very heavy and was delivered in two separate large boxes.
answered 10 months ago
Customer Avatar
by
spayne
Manchester, NH
0points
0out of 0found this answer helpful.
answer 3
It weighs about 40 pounds.
answered 1 year, 8 months ago
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by
SRESLACAT
Irwin PA
0points
0out of 0found this answer helpful.
answer 4
38 lbs.
or so says Fedex.
Best Answer
answered 2 years, 10 months ago
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by
Burd
Pottstown, PA
+3points
3out of 3found this answer helpful.
answer 5
approx 50lbs
answered 3 years, 3 months ago
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by
Steinr6
Ocean City, MD
-5points
0out of 5found this answer helpful.
Question

Are the posts made with sisal material?

asked 1 year, 8 months ago
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by
afbaby18
on Trixie DreamWorld Alicante Cat Tree
0points
0out of 0found this question helpful.
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4 answers
Answers
answer 1
The posts on TRIXIE's Alicante Cat Tree are made from MDF wood and wrapped with durable, natural sisal. Thank you!
answered 1 month, 3 weeks ago
Customer Avatar
by
Trixie Product Expert
0points
0out of 0found this answer helpful.
answer 2
The posts are made from heavy weight particle board and wrapped in sisal. You could replace the sisal in the future if necessary.
answered 10 months ago
Customer Avatar
by
spayne
Manchester, NH
0points
0out of 0found this answer helpful.
answer 3
Yes and it looks great!
answered 1 year, 5 months ago
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by
Sherryb
Alta Loma, CA
0points
0out of 0found this answer helpful.
answer 4
All the posts are wrapped with sisal material. In addition, there is one place, where two posts are joined together, where there is a small strip of fabric wrapped around the posts. The fabric is the same that is used on the platforms.
answered 1 year, 7 months ago
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by
RuledBy3Cats
Colorado Springs, CO
0points
0out of 0found this answer helpful.
Question

How tall is it from top to bottom

asked 1 year, 6 months ago
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by
Deebe
Woodbridge
on Trixie DreamWorld Alicante Cat Tree
0points
0out of 0found this question helpful.
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3 answers
Answers
answer 1
The total height of TRIXIE's Alicante Cat Tree is 55.75 inches. Thank you!
answered 1 month, 3 weeks ago
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by
Trixie Product Expert
0points
0out of 0found this answer helpful.
answer 2
It is about 64"
answered 10 months ago
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by
spayne
Manchester, NH
0points
0out of 0found this answer helpful.
answer 3
From the floor to the top tier it is 56 inches.
answered 1 year, 5 months ago
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by
Sherryb
Alta Loma, CA
0points
0out of 0found this answer helpful.
Question

What are overall dimensions (including all tiers)?

One reviewer said that the upper tiers stick out beyond the base. What is the approximate width and depth including those sections that stick out?
asked 10 months ago
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by
momofangel
on Trixie DreamWorld Alicante Cat Tree
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
The individual dimensions of TRIXIE's Alicante Cat Tree are as follows:

Base: 17.5" L x 17.5" W
Platform: 16" L x 12" W
Condo: 13" L x 17" W x 10" H
Platform: 18" L x 12" W
Top Platform: 15" diameter
Posts: 3.5" diameter

Thank you!
answered 1 month, 3 weeks ago
Customer Avatar
by
Trixie Product Expert
0points
0out of 0found this answer helpful.
answer 2
The base is about 18" x 29" without the ladder and is heavy duty. It is definitely stable enough for the height of about about 5' 4". The drum cubby does overhang by about 2" beyond the base as does the top cat bed. The upright posts are really heavy and sturdy so there is no stability issue.
answered 10 months ago
Customer Avatar
by
spayne
Manchester, NH
0points
0out of 0found this answer helpful.
Question

How stable is this unit?

I have a large and energetic cat, about 13 pounds. Will this cat condo unit be stable enough for him to play on it, or will I need to secure it to the wall?
asked 8 months ago
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jasper2
on Trixie DreamWorld Alicante Cat Tree
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0out of 0found this question helpful.
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2 answers
Answers
answer 1
I have a large cat and I put it up against the wall....no problem that way.
answered 6 months ago
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by
MichaelP
Cincinnati OH
0points
0out of 0found this answer helpful.
answer 2
We have two crazy-energetic kittens and one energetic 10 pound cat. The kittens weigh about 7 lbs, now. All three get on it at the same time - jump, hang, climb, scratch and sleep - the kittens play while their Mom sleeps. So their play doesn't bother her. She also plays with the kittens on the tree. It is quite sturdy. The combined weight of our cats is about 25 pounds. At times the weight is concentrated in one area - other times its distributed. My personal opinion is that, if your cat is grown, this tree will be a lot of fun since he is so active. And he'll enjoy it for years. We tied some toys to the ladder to give them more to do. They play hard with one another, so the unit catches a work out. The hammock is where our male kitten enjoys sleeping - he also jumps onto it from the top surface and has fallen on it from higher on the tree. The 10 lb cat has walked across it. I saw some reviews saying the hammock didn't hold up - but it's stapled. If it comes loose, it's an easy fix. However, the integrity of the entire tree is still in tact. We've had the tree five months.
Best Answer
answered 8 months ago
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by
SweetT78
Austin, TX
+3points
3out of 3found this answer helpful.
Question

What kind of warranty does these cat trees have in case the tree does not hold up?

asked 1 year, 8 months ago
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pigletlover
on Trixie DreamWorld Alicante Cat Tree
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1 answer
Answers
answer 1
The Alicante Cat Tree has a one year warranty. Thank you!
answered 1 month, 3 weeks ago
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by
Trixie Product Expert
0points
0out of 0found this answer helpful.
Question

Will I still get the sale price if I wait for it to be back in stock?

asked 2 years, 8 months ago
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Rhondan6
on Trixie DreamWorld Alicante Cat Tree
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