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Most Recent Questions
Recent Question:
are all the platforms covered in carpet? It looks like compress wood.sku2326928
Recent Question:
missing the hardware ? what can I do ?
Recent Question:
A well priced cat condo for a 7+ lb. full grown indoor cat.
Recent Question:
Anyone know where this is made? Is it made in the USA? Need to know for customs
Recent Question:
Do you sell replacement sisal scratchers for cat towers/trees?
Questions with Most Recent Answers
Question:
will this be a good size cave for 11lbs cat
Question:
No screws came along with the pieces... am I supposed to go to a hardware store for screws to put it together? Please help!
Question:
my cat is 20 pounds, is it okay for him

Customer Questions & Answers for
Trixie Trixie DreamWorld San Fernando Cat Tree

Cat condo tree base covered in plush material perfect for lounging and nappingIncludes two large platforms for your cat to relax and perchSisal scratching post is the perfect outlet for your cat's natural scratching needsIndoor cat tree includes a dangling plush toy for added interest and entertainmentExcellent way to direct your cat’s clawing instincts towards cat-specific furniture
Customer Questions & Answers:
2 Questions,
 | 
1 Answer
Overall Rating:
3.429 out of 5
3.4
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Questions & Answers for Trixie Trixie DreamWorld San Fernando Cat Tree

Question

Is there a replacement for the hammock/middle section? How does the warranty work?

The middle section is like a hammock--it is a square wire frame with a zippered cover. In less than 3 months, my kittens have ripped it simply by jumping from the top to the middle. I am not sure how to get this covered by warranty or if I can just purchase a new cover.
asked 1 year, 2 months ago
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Kittenpocalypse
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answer 1
Please contact Petco directly for all replacement part related questions. Requests are sent directly to TRIXIE for fulfillment. Thank you!
answered 3 months, 2 weeks ago
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Trixie Product Expert
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Question

How large is the shipping package?

SKU: 1383094, Trixie DreamWorld San Fernando Cat Tree

Can it be shipped to a Petco store for pick up?
asked 1 year, 2 months ago
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GabiM
on Trixie DreamWorld San Fernando Cat Tree
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