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Questions with Most Recent Answers
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my cat is 20 pounds, is it okay for him
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Hi, 2 questions: 1. Can one of the platforms be left off so the cat has more climbing space without a platform getting in the way?
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how do I get more of the feathers for cat tree?
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How tall is this entire piece when put together?

Customer Questions & Answers for
Trixie Trixie DreamWorld San Fernando Cat Tree

Cat condo tree base covered in plush material perfect for lounging and nappingIncludes two large platforms for your cat to relax and perchSisal scratching post is the perfect outlet for your cat's natural scratching needsIndoor cat tree includes a dangling plush toy for added interest and entertainmentExcellent way to direct your cat’s clawing instincts towards cat-specific furniture
Customer Questions & Answers:
2 Questions,
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1 Answer
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Questions & Answers for Trixie Trixie DreamWorld San Fernando Cat Tree

Question

Is there a replacement for the hammock/middle section? How does the warranty work?

The middle section is like a hammock--it is a square wire frame with a zippered cover. In less than 3 months, my kittens have ripped it simply by jumping from the top to the middle. I am not sure how to get this covered by warranty or if I can just purchase a new cover.
asked 1 year ago
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Kittenpocalypse
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answer 1
Please contact Petco directly for all replacement part related questions. Requests are sent directly to TRIXIE for fulfillment. Thank you!
answered 1 month, 3 weeks ago
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Trixie Product Expert
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How large is the shipping package?

SKU: 1383094, Trixie DreamWorld San Fernando Cat Tree

Can it be shipped to a Petco store for pick up?
asked 1 year ago
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GabiM
on Trixie DreamWorld San Fernando Cat Tree
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