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Most Recent Questions
Recent Question:
can i get replacement parts for the premium cat high-rise 300 series?
Recent Question:
Are the openings large enough for 18 lb cats?
Recent Question:
My lower window ledge is 33 inches high. Are there two platforms above that height so both cats can look outside?
Questions with Most Recent Answers
Question:
I see that many are saying it isn't stable, my cat is on the heavy side and is 8 years old. I think she is over 10 pounds, help
Question:
How stable and easy assemble is this?
Question:
How much weight or big of a cat will fit in this product?
Question:
My lower window ledge is 33 inches high. Are there two platforms above that height so both cats can look outside?

Customer Questions & Answers for
Trixie DreamWorld Baza Cat Scratching Post

Unique cat furniture featuring two in one design provides your cat a place to lounge and scratchLying hollow with plush long hair material for the utmost comfortDangling plush toy for extra fun & entertainmentA great way to save your furniture and carpet from feline wear and tear
Customer Questions & Answers:
3 Questions,
 | 
12 Answers
Overall Rating:
4.653 out of 5
4.7
out of
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(49 Reviews)49

Questions & Answers for Trixie Trixie DreamWorld Baza Cat Scratching Post

Question

No screws came along with the pieces... am I supposed to go to a hardware store for screws to put it together? Please help!

I do not understand how the pieces go together. I am aware of which pieces go to which, just how do you put them together? It looks like they are to be attached with screws. Do I have to go to the hardware store? What type is used?
asked 2 years, 9 months ago
Customer Avatar
by
dnnigirl
on Trixie DreamWorld Baza Cat Scratching Post
+1point
2out of 3found this question helpful.
5 answers
Answers
answer 1
Call Petco and they will have the manufacturer ship you the hardware. One of my cat trees was missing one piece of hardware and I couldn't find it in any hardware store but a boat store and it wasn't a perfect fit. Just call customer service and they will have it sent to you.
answered 11 months ago
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by
cmcinc
New York, NY
0points
0out of 0found this answer helpful.
answer 2
Mine came with hardware. I would contact PetCo.
answered 1 year, 9 months ago
Customer Avatar
by
Cabby
+1point
1out of 1found this answer helpful.
answer 3
The unit should come with four bolts and a hex tool in a little bag. I purchased three units and one came without the parts. I contacted PetCo online to ask if they could have the manufacturer/distributor send just the hardware,which they did. Return to store was out of the question because 1) this is an online only item and 2) they give store credit only. So, they had also said if it was not possible to get the parts they would pick up this unit and send another. If you have not done so yet, contact PetCo online. Not knowing the size, it would be difficult to purchase the correct hardware (not to mention these bolts are large, so it will cost a few bucks!). Call the 877 number or contact them via the online contact (see bottom of page under Customer Support).
Best Answer
answered 2 years, 5 months ago
Customer Avatar
by
Katplus8
+4points
4out of 4found this answer helpful.
answer 4
Mice came with the screws. I would return the product to your local store for exchange or refund.
answered 2 years, 5 months ago
Customer Avatar
by
IBMike
Colorado Springs
+2points
2out of 2found this answer helpful.
answer 5
Mine arrived pre-assembled. You should contact customer support online or go to a local store.
answered 2 years, 9 months ago
Customer Avatar
by
Anonymous
+1point
2out of 3found this answer helpful.
Question

my cat is 20 pounds, is it okay for him

asked 3 years ago
Customer Avatar
by
asuman
on Trixie DreamWorld Baza Cat Scratching Post
+2points
2out of 2found this question helpful.
5 answers
Answers
answer 1
Two of my cats jump in together sometimes and they are about 22 lbs together. It holds up.
answered 11 months ago
Customer Avatar
by
cmcinc
New York, NY
0points
0out of 0found this answer helpful.
answer 2
I have a 19 and a 14 pound cat, and it's fine for them. Also, my 35 pound 2 year old climbed on it yesterday and it held his weight!
Best Answer
answered 2 years, 7 months ago
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by
Suelander
Petaluma, CA
+9points
9out of 9found this answer helpful.
answer 3
probably too small
answered 2 years, 8 months ago
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by
Anonymous
Chicago
-4points
0out of 4found this answer helpful.
answer 4
The tree itself is probably ok with just the weight, but I could see there being a problem with the three top platforms if a heavy cat was jumping up on them or off from them to the side, they would probably eventually loosen up or break the column below them loose from the base below it. Cats can put a huge force on things when taking off or landing horizontally, like how you can get knocked off balance when a cat jumps away out of your arms.

You could probably be ok with it as long as the cat had no way to jump directly onto or off from the upper platforms sideways to other nearby things (table/shelf/etc) and had to jump vertically from lower parts of the tree. That would put much less stress on the columns.
answered 2 years, 11 months ago
Customer Avatar
by
virtual1
waterloo, iowa
-3points
0out of 3found this answer helpful.
answer 5
I think this product is too small for a 20lb cat.
answered 3 years ago
Customer Avatar
by
imakittycat
-2points
1out of 4found this answer helpful.
Question

How to assemble??

This came with two long screws an allen wrench and two screws with washers attached to the scratching posts. I took the two long screws and attached them to the posts bottoms and the two with washers were left on the top of the posts-but the hammock doesnt just sit on those screws, it obviously needs to be tightened..but I have no idea how to get that hammock secure as you can only access the screw on one side. I'm super confused and wondering if I'm missing some parts or something??
asked 1 year, 9 months ago
Customer Avatar
by
Raerav24
Minnesota
on Trixie DreamWorld Baza Cat Scratching Post
+2points
2out of 2found this question helpful.
2 answers
Answers
answer 1
Put the washers over the screws that go into the bottom and then the top screws will fit nicely. Cats love this hammock.
answered 11 months ago
Customer Avatar
by
cmcinc
New York, NY
0points
0out of 0found this answer helpful.
answer 2
Place the hammock face down on the floor, insert each sisal post screw into the holes on either end and hand twist to tighten-have to hold up the ball and string so it doesn't twirl on the screw. Once tightened, place the floor platform on the diagonal to align the holes, put in the screw through to the post hole and tighten with the allen wrench. Alternate tightening each screw so they finally end up flush to the board. Then RIGHT SIDE UP AND VOILA!
Best Answer
answered 1 year, 6 months ago
Customer Avatar
by
55FORD
ARCADIA, CA
+2points
2out of 2found this answer helpful.
1 of 1