Looking for Answers about Trixie Trixie DreamWorld Baza Cat Scratching Post?

Two of my cats jump in together sometimes and they are about 22 lbs together. It holds up.

I have a 19 and a 14 pound cat, and it's fine for them. Also, my 35 pound 2 year old climbed on it yesterday and it held his weight!

probably too small

The tree itself is probably ok with just the weight, but I could see there being a problem with the three top platforms if a heavy cat was jumping up on them or off from them to the side, they would probably eventually loosen up or break the column below them loose from the base below it. Cats can put a huge force on things when taking off or landing horizontally, like how you can get knocked off balance when a cat jumps away out of your arms.

You could probably be ok with it as long as the cat had no way to jump directly onto or off from the upper platforms sideways to other nearby things (table/shelf/etc) and had to jump vertically from lower parts of the tree. That would put much less stress on the columns.

Call Petco and they will have the manufacturer ship you the hardware. One of my cat trees was missing one piece of hardware and I couldn't find it in any hardware store but a boat store and it wasn't a perfect fit. Just call customer service and they will have it sent to you.

Mine came with hardware. I would contact PetCo.

The unit should come with four bolts and a hex tool in a little bag. I purchased three units and one came without the parts. I contacted PetCo online to ask if they could have the manufacturer/distributor send just the hardware,which they did. Return to store was out of the question because 1) this is an online only item and 2) they give store credit only. So, they had also said if it was not possible to get the parts they would pick up this unit and send another. If you have not done so yet, contact PetCo online. Not knowing the size, it would be difficult to purchase the correct hardware (not to mention these bolts are large, so it will cost a few bucks!). Call the 877 number or contact them via the online contact (see bottom of page under Customer Support).

Mice came with the screws. I would return the product to your local store for exchange or refund.

Put the washers over the screws that go into the bottom and then the top screws will fit nicely. Cats love this hammock.