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Most Recent Questions
Recent Question:
Do you sell the hanging toy things for the cat trees. Not feathers or stuff they will rip apart?
Recent Question:
I am needing a replacement part for this cat treehouse?
Recent Question:
What are the dimensions of the top shelf?
Recent Question:
What is the size of the top portion?
Recent Question:
our Petco Premium Tree Terrace for cat SKU: 1427903 broke. Could you sell me a replacement part?
Questions with Most Recent Answers
Question:
What is the size of the top portion?
Question:
If I order this item online, will it be delivered assembled?
Question:
Is this for kitties only? Can a regular sized cat fit into it with ease?
Question:
would this item be good for ferrets as well?
Question:
How do I keep my cat from jumping up on my sofa and chairs to take their naps?

Customer Questions & Answers for
Trixie Trixie DreamWorld Baza Cat Scratching Post

Unique cat furniture featuring two in one design provides your cat a place to lounge and scratchLying hollow with plush long hair material for the utmost comfortDangling plush toy for extra fun & entertainmentA great way to save your furniture and carpet from feline wear and tear
Customer Questions & Answers:
3 Questions,
 | 
15 Answers
Overall Rating:
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Questions & Answers for Trixie Trixie DreamWorld Baza Cat Scratching Post

Question

my cat is 20 pounds, is it okay for him

asked 3 years, 7 months ago
Customer Avatar
by
asuman
on Trixie DreamWorld Baza Cat Scratching Post
+7points
7out of 7found this question helpful.
Answer this Question
7 answers
Answers
answer 1
It holds my 17 lb cat so far....
answered 2 weeks, 3 days ago
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by
3kittiesmom
Conneaut Lake, PA
0points
0out of 0found this answer helpful.
answer 2
one of my cats is 17.4 ponds and he fits in it very comfortably for 2.5 years. When my other cat was a kitten: around 5 pounds they use to jump in it together you can see on the picture i inclosed. both of them were over 20 pounds and it was fine. My guess wold be that 20 pound cat would be fine for this bed.
User submitted photo
answered 1 month, 1 week ago
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by
CatW
New Jersey
0points
0out of 0found this answer helpful.
answer 3
Two of my cats jump in together sometimes and they are about 22 lbs together. It holds up.
answered 1 year, 7 months ago
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by
cmcinc
New York, NY
+3points
3out of 3found this answer helpful.
answer 4
I have a 19 and a 14 pound cat, and it's fine for them. Also, my 35 pound 2 year old climbed on it yesterday and it held his weight!
Best Answer
answered 3 years, 2 months ago
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by
Suelander
Petaluma, CA
+10points
10out of 10found this answer helpful.
answer 5
probably too small
answered 3 years, 4 months ago
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by
Anonymous
Chicago
-5points
0out of 5found this answer helpful.
answer 6
The tree itself is probably ok with just the weight, but I could see there being a problem with the three top platforms if a heavy cat was jumping up on them or off from them to the side, they would probably eventually loosen up or break the column below them loose from the base below it. Cats can put a huge force on things when taking off or landing horizontally, like how you can get knocked off balance when a cat jumps away out of your arms.

You could probably be ok with it as long as the cat had no way to jump directly onto or off from the upper platforms sideways to other nearby things (table/shelf/etc) and had to jump vertically from lower parts of the tree. That would put much less stress on the columns.
answered 3 years, 7 months ago
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by
virtual1
waterloo, iowa
-3points
1out of 5found this answer helpful.
answer 7
I think this product is too small for a 20lb cat.
answered 3 years, 7 months ago
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by
imakittycat
-2points
2out of 6found this answer helpful.
Question

No screws came along with the pieces... am I supposed to go to a hardware store for screws to put it together? Please help!

I do not understand how the pieces go together. I am aware of which pieces go to which, just how do you put them together? It looks like they are to be attached with screws. Do I have to go to the hardware store? What type is used?
asked 3 years, 4 months ago
Customer Avatar
by
dnnigirl
on Trixie DreamWorld Baza Cat Scratching Post
+4points
5out of 6found this question helpful.
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5 answers
Answers
answer 1
Call Petco and they will have the manufacturer ship you the hardware. One of my cat trees was missing one piece of hardware and I couldn't find it in any hardware store but a boat store and it wasn't a perfect fit. Just call customer service and they will have it sent to you.
answered 1 year, 7 months ago
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by
cmcinc
New York, NY
0points
0out of 0found this answer helpful.
answer 2
Mine came with hardware. I would contact PetCo.
answered 2 years, 5 months ago
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by
Cabby
+1point
1out of 1found this answer helpful.
answer 3
The unit should come with four bolts and a hex tool in a little bag. I purchased three units and one came without the parts. I contacted PetCo online to ask if they could have the manufacturer/distributor send just the hardware,which they did. Return to store was out of the question because 1) this is an online only item and 2) they give store credit only. So, they had also said if it was not possible to get the parts they would pick up this unit and send another. If you have not done so yet, contact PetCo online. Not knowing the size, it would be difficult to purchase the correct hardware (not to mention these bolts are large, so it will cost a few bucks!). Call the 877 number or contact them via the online contact (see bottom of page under Customer Support).
Best Answer
answered 3 years ago
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by
Katplus8
+4points
4out of 4found this answer helpful.
answer 4
Mice came with the screws. I would return the product to your local store for exchange or refund.
answered 3 years ago
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by
IBMike
Colorado Springs
+2points
2out of 2found this answer helpful.
answer 5
Mine arrived pre-assembled. You should contact customer support online or go to a local store.
answered 3 years, 4 months ago
Customer Avatar
by
Anonymous
+1point
2out of 3found this answer helpful.
Question

How to assemble??

This came with two long screws an allen wrench and two screws with washers attached to the scratching posts. I took the two long screws and attached them to the posts bottoms and the two with washers were left on the top of the posts-but the hammock doesnt just sit on those screws, it obviously needs to be tightened..but I have no idea how to get that hammock secure as you can only access the screw on one side. I'm super confused and wondering if I'm missing some parts or something??
asked 2 years, 4 months ago
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by
Raerav24
Minnesota
on Trixie DreamWorld Baza Cat Scratching Post
+5points
5out of 5found this question helpful.
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3 answers
Answers
answer 1
The hammock part has two holes to where the screws go into. Even with that, mines did not stay secured. It falls off with just the slightest movement with my hands. I ended up returning the product to a local petco, after talking to customer service.
answered 2 months, 3 weeks ago
Customer Avatar
by
penut1977
0points
0out of 0found this answer helpful.
answer 2
Put the washers over the screws that go into the bottom and then the top screws will fit nicely. Cats love this hammock.
answered 1 year, 7 months ago
Customer Avatar
by
cmcinc
New York, NY
0points
0out of 0found this answer helpful.
answer 3
Place the hammock face down on the floor, insert each sisal post screw into the holes on either end and hand twist to tighten-have to hold up the ball and string so it doesn't twirl on the screw. Once tightened, place the floor platform on the diagonal to align the holes, put in the screw through to the post hole and tighten with the allen wrench. Alternate tightening each screw so they finally end up flush to the board. Then RIGHT SIDE UP AND VOILA!
Best Answer
answered 2 years, 2 months ago
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by
55FORD
ARCADIA, CA
+2points
2out of 2found this answer helpful.
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