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Most Recent Questions
Recent Question:
please provide price on Elevated Bowl mate for dogs/ medium and large size
Recent Question:
What is the height from floor to drinking rim?
Recent Question:
We have a Drinkwell Platinum fountain for our 2 cats and they love it! My question is, have you come out with a newer, better fountain recently?
Recent Question:
Can this be used with wet and/or dry food?
Questions with Most Recent Answers
Question:
How many inches off the floor is the "Our Pet's High Rise Diner Elevated Dog Feeder"
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What is the height from floor to drinking rim?
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We have four cats and I'm wondering how this feeder would work with all four wanting/needing to eat and each of them being able to get enough to eat.
Question:
What is the measurement of food dispensed? Is this amount of food dispensed adjustable?
See all petco.com Questions and Answers > Dog Q & A > Bowls, Feeders & Waterers Q & A

Customer Questions & Answers for
Drinkwell Drinkwell 360 Stainless Steel Pet Fountain

Changeable spout rings and adjustable flow control cap allow you to customize the water flowSleek stainless steel will look great with interior décor & other appliancesInnovative 360-degree design is great for multi-pet householdsDog or cat water fountain constantly circulates and filters the water, which helps inhibit bacteria growthPet water fountain disassembles for easy cleaningRubber feet prevent sliding, while receiving ramp helps to reduce splash
Customer Questions & Answers:
20 Questions,
 | 
53 Answers
Overall Rating:
4.396 out of 5
4.4
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Questions & Answers for Drinkwell Drinkwell 360 Stainless Steel Pet Fountain

Question

Does this feeder hold water? or does it have to be hooked up to a source?

asked 3 years, 4 months ago
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by
makster
on Drinkwell 360 Stainless Steel Pet Fountain
+12points
23out of 34found this question helpful.
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8 answers
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answer 1
it holds a fair amount of water and only has to be filled a few times a week
answered 2 years, 1 month ago
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by
laziekitty
West Lafayette, IN
+4points
4out of 4found this answer helpful.
answer 2
it recirculates a gallon of water when filled to the maximum water level.
answered 2 years, 1 month ago
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by
bcsonnier
lake charles, louisiana
+5points
5out of 5found this answer helpful.
answer 3
Holds water. There is a minimum and maximum line - try to keep the water level in between.
answered 2 years, 7 months ago
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by
CrazyCatGurl
0points
1out of 2found this answer helpful.
answer 4
YOu have to pour water into the fountain manually. It doesn't get hooked up to a water source.
answered 2 years, 9 months ago
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by
Lagomorphette
Mankato, MN
+2points
2out of 2found this answer helpful.
answer 5
I have the Drinkwell 360 Stainless Steel fountain and it holds at least 2 liters and does not hook up to a water source. There is a minimum fill line so you don't want the fountain to drop below that or you could compromise the motor. To keep the level above the minimum fill line I have to add water to it daily. I have 2 cats and a small/medium sized dog drinking from the fountain.
answered 2 years, 9 months ago
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by
My3FurBabies
Southern Nevada
+4points
5out of 6found this answer helpful.
answer 6
It holds water, but not much.
answered 2 years, 9 months ago
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by
nochangeforyou
Montana
-2points
0out of 2found this answer helpful.
answer 7
It holds water. The size is large enough that I top it off every 2 or 3 days.
answered 3 years, 2 months ago
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by
MiMiJ
Gainesville, MO
+2points
2out of 2found this answer helpful.
answer 8
It holds 10 liters of water. Runs on electricity, has a very long cord.
Best Answer
answered 3 years, 4 months ago
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by
Kokopelli227
Richmond, VA
+8points
8out of 8found this answer helpful.
Question

Is there enough space in the fountain for cats to stick their paws int it?

One of my cats likes to put her paws in the fountain. Will the same problem occur with this one?
asked 2 years, 9 months ago
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by
Lexi23
on Drinkwell 360 Stainless Steel Pet Fountain
-1point
2out of 5found this question helpful.
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6 answers
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answer 1
yes, it is all open so they will be able to play in the water... i dont think that its a bad thing though :)
answered 2 years, 1 month ago
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by
laziekitty
West Lafayette, IN
+2points
2out of 2found this answer helpful.
answer 2
she will be able to put her paw in, but it will not get into the motor or any moving parts.
answered 2 years, 1 month ago
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by
bcsonnier
lake charles, louisiana
+3points
3out of 3found this answer helpful.
answer 3
Yes, there is enough space. I was concerned initially about the design, preferring to have a larger drinking area/open bowl with the fountain to the side. (That design, by another manufacturer, had lots of bad reviews due to faulty pumps.) My cats have no problems sticking their faces in, though. The "moat" is roughly three inches wide. There should be no problem sticking a paw directly under the dripping water, either, if that was your question.
answered 2 years, 4 months ago
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by
Mom2three
MIchigan
+1point
1out of 1found this answer helpful.
answer 4
Yes, you may want to attach little rubber feet to prevent sliding. However, the fountain is VERY heavy with the proper amount of water in it - it probably won't budge unless they get VERY persistent.

In the past, I used a large dog bowl for our cats that pawed and flipped the water bowl leaving a lovely mess to clean up.
answered 2 years, 7 months ago
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by
CrazyCatGurl
+1point
1out of 1found this answer helpful.
answer 5
My cat Trudi likes to stick a paw in the water, then lick the water off her paw. There is enough room to stick a paw into the fountain, but I didn't view that as a problem...
Best Answer
answered 2 years, 9 months ago
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by
Lagomorphette
Mankato, MN
+3points
3out of 3found this answer helpful.
answer 6
Yes there is. One of my cats threw a hair tie into and fished it out later on. It's not as easy as it is with a regular bowl though. If you have a cat who likes to play with the water you may end up with some on the floor but probably not as much otherwise.
answered 2 years, 9 months ago
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by
My3FurBabies
Southern Nevada
+1point
1out of 1found this answer helpful.
Question

I have three cats they love to drink out of the sink& they drink a lot.. does this bowl hold a lot of water or will have have to refill it everyday?

asked 2 years, 7 months ago
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by
reganlee21
on Drinkwell 360 Stainless Steel Pet Fountain
+9points
12out of 15found this question helpful.
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6 answers
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answer 1
i only refill mine about 1-2 times a week and i have 2 kittys
answered 2 years, 1 month ago
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by
laziekitty
West Lafayette, IN
+1point
1out of 1found this answer helpful.
answer 2
holds a gallon of water to the maximum water level
Best Answer
answered 2 years, 1 month ago
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by
bcsonnier
lake charles, louisiana
+5points
5out of 5found this answer helpful.
answer 3
I have two cats and I add a glass full everyday. You will have to do the same. Ice cube's added to the water keeps it cool!
answered 2 years, 1 month ago
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by
Riley2Izzie
Washington
+3points
3out of 3found this answer helpful.
answer 4
With two cats using this plus evaporation, I have to add a large glassful (about 10 or 12 ounces or about 20% of a full bowl) every day. If you were planning to be away longer than a day, I would unplug it. If the water level gets too low, the pump will get very noisy and may be damaged.
answered 2 years, 4 months ago
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by
Mom2three
MIchigan
+3points
3out of 3found this answer helpful.
answer 5
I have a dog and cat that use ours and I like it because with our old one we did have to fill it almost everyday, but this one holds so much more water that I fill it every 2-3 days depending on when I get a chance to check it. I can go almost 3 days using the minimum guide line.
answered 2 years, 7 months ago
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by
Shammystar
Orem, UT
+2points
2out of 2found this answer helpful.
answer 6
We have 5 cats and only have to top it off every two or three days between cleanings.
answered 2 years, 7 months ago
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by
Jasper3081
Cincinnati, OH
+2points
2out of 2found this answer helpful.
Question

Is it noisy?

asked 2 years, 5 months ago
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by
Kathryn123
Hampstead, NC
on Drinkwell 360 Stainless Steel Pet Fountain
+7points
7out of 7found this question helpful.
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6 answers
Answers
answer 1
It is very quiet. The medium water flow with the 5 spout component that came with it (you get to choose which one of the five you prefer to use) is the one I use and I can't hear the water or the motor. It is very quiet and I have wooden floors. It is the first thing I noticed when I plugged it in!
answered 1 month, 2 weeks ago
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by
Lafayette
Lafayette, LA
+1point
1out of 1found this answer helpful.
answer 2
only the trickle of the water, which i love!
answered 2 years, 1 month ago
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by
laziekitty
West Lafayette, IN
+3points
4out of 5found this answer helpful.
answer 3
very quiet operation. only makes noise when allowed to go below minimum water level
Best Answer
answered 2 years, 1 month ago
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by
bcsonnier
lake charles, louisiana
+6points
6out of 6found this answer helpful.
answer 4
There is a gentle hum and the trinkle of water. Very gentle noise
answered 2 years, 1 month ago
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by
Riley2Izzie
Washington
+3points
3out of 3found this answer helpful.
answer 5
Mine does hum a bit, but I don't find it terribly objectionable.
answered 2 years, 4 months ago
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by
Mom2three
MIchigan
+2points
2out of 2found this answer helpful.
answer 6
It isn't noisy at all! You might hear the gentle sound of falling water when you walk into your kitchen (or where ever you place it) in the middle of the night. But otherwise, it's wonderfully silent.
answered 2 years, 5 months ago
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by
LeaderofthePack
Mississippi
+3points
3out of 3found this answer helpful.
Question

Does it come with a european power plug?

asked 2 years, 10 months ago
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by
JeffreyV
on Drinkwell 360 Stainless Steel Pet Fountain
0points
0out of 0found this question helpful.
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4 answers
Answers
answer 1
no. just usa 2 prong
answered 2 years, 1 month ago
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by
laziekitty
West Lafayette, IN
0points
0out of 0found this answer helpful.
answer 2
The one i purchased off the site did not. But then again, I live in the states. So I'm not sure if Drinkwell offers that option.
answered 2 years, 7 months ago
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by
CrazyCatGurl
0points
0out of 0found this answer helpful.
answer 3
No, but you can get an adapter.
answered 2 years, 8 months ago
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by
Babsss
TX
0points
0out of 0found this answer helpful.
answer 4
No it does not.
answered 2 years, 9 months ago
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by
nochangeforyou
Montana
0points
0out of 0found this answer helpful.
Question

The plastic version of the Drinkwell 360 fountain that I currently have was made in China. Is the stainless steel version made in the U.S.?

asked 3 years, 4 months ago
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by
Mickey4Cats
Hawaii
on Drinkwell 360 Stainless Steel Pet Fountain
-1point
20out of 41found this question helpful.
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3 answers
Answers
answer 1
made in china
Best Answer
answered 2 years, 1 month ago
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by
bcsonnier
lake charles, louisiana
+2points
2out of 2found this answer helpful.
answer 2
No.
answered 2 years, 4 months ago
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by
Mom2three
MIchigan
+1point
1out of 1found this answer helpful.
answer 3
The suggestions in the instructions recommend adding ice to the water to make the water cooler, so no there is no mechanical way to cool the water.
answered 3 years, 1 month ago
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by
HerkDia
Baltimore, Maryland
-14points
0out of 14found this answer helpful.
Question

Drinkwell 360 Stainless Steel Pet Fountain

How much water does this hold? Can it be on 24/7 ?
asked 2 years, 1 month ago
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by
have2lovecats
on Drinkwell 360 Stainless Steel Pet Fountain
0points
0out of 0found this question helpful.
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3 answers
Answers
answer 1
2 gallons yes leave it on
answered 1 year, 6 months ago
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by
mydogmylife
RI
0points
0out of 0found this answer helpful.
answer 2
I have it on 24/7 with no issues, and I have to put in about 3 cups of water every other day or so.
answered 2 years ago
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by
PetLover11
0points
0out of 0found this answer helpful.
answer 3
im not sure of the exact amount but i fill it up about 1-2 time a week.
and it can be on 24/7
answered 2 years, 1 month ago
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by
laziekitty
West Lafayette, IN
0points
0out of 0found this answer helpful.
Question

Is the stainless steel version sturdy enough so my cat can't knock over the fountain part?

I have the ceramic version now, every once in a while he knocks over the fountain part. It's getting very frustrating!
asked 9 months ago
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by
dino813
Lewisville,TX
on Drinkwell 360 Stainless Steel Pet Fountain
0points
0out of 0found this question helpful.
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3 answers
Answers
answer 1
Yes because the 3 clips hold the wide bottom center piece in place.
answered 1 month, 2 weeks ago
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by
Lafayette
Lafayette, LA
0points
0out of 0found this answer helpful.
answer 2
My four cats have not knocked it over, it seems quite solid on the floor. I have even kicked it inadvertently and not had it do any more than scoot a bit across the floor.
answered 6 months ago
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by
asraz
Phoenix, AZ
0points
0out of 0found this answer helpful.
answer 3
Yes, it's not really heavy but its large and when filled with water even the largest cat won't be able to tip it over.
answered 7 months ago
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by
TheZooIsOpen
Pocatello,ID
0points
0out of 0found this answer helpful.
Question

do any of the dog water fountains have a cooling system?

asked 3 years, 6 months ago
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by
conan
on Drinkwell 360 Stainless Steel Pet Fountain
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2 answers
Answers
answer 1
I purchased the stainless steel 360 fountain and it keeps the water very cool. In fact, cooler than the porcelain fountain we recently used.
answered 1 month, 2 weeks ago
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by
Lafayette
Lafayette, LA
0points
0out of 0found this answer helpful.
answer 2
I know that the drinkwell 360 in the stainless steel does not, but, the water does stay cool. If this is going to be outside then they suggest adding some ice cubes to keep the water cool.
Best Answer
answered 3 years, 4 months ago
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by
clubpool71
Cumming, GA
+3points
3out of 3found this answer helpful.
Question

Can it be washed in the dishwasher?

asked 1 year, 11 months ago
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Doglover64
on Drinkwell 360 Stainless Steel Pet Fountain
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answer 1
Yes, it is also easy to take apart to put in the dishwasher so it's a great way to clean it.
answered 7 months ago
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by
TheZooIsOpen
Pocatello,ID
0points
0out of 0found this answer helpful.
answer 2
Yes, it is all stainless steel and plastic. I have washed mine in the dishwasher several times.
Best Answer
answered 1 year, 6 months ago
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by
getpsyched
+5points
5out of 5found this answer helpful.
Question

How easy is it to clean?

I used to have a different Drinkwell fountain, and the motor was almost impossible to get in and out to clean. What is this one like to clean?
asked 1 year, 7 months ago
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OllieH
Indianapolis, IN
on Drinkwell 360 Stainless Steel Pet Fountain
0points
0out of 0found this question helpful.
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2 answers
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answer 1
very easy to clean , we only clean once a week, takes approx 15 min for a through cleaning.
Best Answer
answered 1 year, 5 months ago
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by
fitzie
Deer Park, Texas
+2points
2out of 2found this answer helpful.
answer 2
very easy I also had the drinkwell where your fingers would have to sqish in order to turn it. this has the fountain motor at the bottom under the cone.
answered 1 year, 6 months ago
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by
mydogmylife
RI
+1point
1out of 1found this answer helpful.
Question

what is the water capacity for this item

asked 1 year, 6 months ago
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by
Laurie1
on Drinkwell 360 Stainless Steel Pet Fountain
+1point
1out of 1found this question helpful.
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answer 1
It holds almost 1 gallon of water.
answered 1 year, 1 month ago
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Pets4me
Argos, IN
0points
0out of 0found this answer helpful.
answer 2
2 gallons
answered 1 year, 6 months ago
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mydogmylife
RI
0points
0out of 0found this answer helpful.
Question

Does the drinkwell 360 stainless steel for cats have an auto shut off if it ran out of water or what will happen if it runs out?

I am interested in buying one but I am always looking for safety features on anything that has to be plugged in and runs while your home or away.
asked 1 year, 5 months ago
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deeda
on Drinkwell 360 Stainless Steel Pet Fountain
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
It does not have an auto shut off. You must ensure that the bowl remains filled and does not run too low on water. An auto shut off would be a wonderful feature.
answered 1 year ago
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by
txcatzmeow
houston, tx
0points
0out of 0found this answer helpful.
answer 2
No it does not shut off when empty from what I have learned. It gets noisy when the water level gets too low which alerts us to add water.
answered 1 year, 1 month ago
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Pets4me
Argos, IN
0points
0out of 0found this answer helpful.
Question

What is the height from floor to drinking rim?

My kittens currently drink from gravity dispensers that are roughly 3 inches high from floor to rim.
asked 2 weeks, 4 days ago
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Momma2Mups
Los Angeles, CA
on Drinkwell 360 Stainless Steel Pet Fountain
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answer 1
It;s 3 1/2 inches from the floor to the rim.
answered 6 days ago
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BellaofFL
Ocala, FL
0points
0out of 0found this answer helpful.
answer 2
The approximate dimensions of this bowl are: Bowl height: 4", Bowl Diameter: 12", highest center point: 10".
Top 50 Contributor
Top 50 Contributor
answered 2 weeks ago
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CommunityAnswer
0points
0out of 0found this answer helpful.
Question

How long is the power cord?

asked 1 year, 1 month ago
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Smog
on Drinkwell 360 Stainless Steel Pet Fountain
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1 answer
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answer 1
I am not at home to measure right now, but it is a nice length. I would estimate at least 5' long.
Best Answer
answered 1 year ago
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txcatzmeow
houston, tx
+1point
1out of 1found this answer helpful.
Question

Are there any plastic parts in this fountain?

Both of my cats are sensitive (not allergic) to plastic, and are just getting over a bad case of chin acne. I know the motor probably has plastic but what about parts the cats will come in contact with? Thanks
asked 1 month, 3 weeks ago
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KMS379
on Drinkwell 360 Stainless Steel Pet Fountain
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answer 1
It's all stainless steel around the base where the water is But the top of the fountain where the water comes out (in 2 to 6 streams) is made out of a hard plastic. There are 3 snap on hard plastic supports that go over edge of bowl and keep the center of the fountain from slipping around if it's forcefully bumped. So I guess the answer is yes, there is plastic they could easily come in contact with.
answered 4 weeks ago
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AliceN
WI
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0out of 0found this answer helpful.
Question

How do I get new feet for the water fountain? All of the feet broke on my fountain, and now I can not use it.

asked 1 year, 7 months ago
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14cats
South Carolina
on Drinkwell 360 Stainless Steel Pet Fountain
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Question

I have a drinkwell 360 stainless steel waterfountain. Will the petmate replacement pump work on my machine?

asked 1 year, 1 month ago
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Slvester
on Drinkwell 360 Stainless Steel Pet Fountain
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May I buy Drinkwell 360 Stainless Steel Pet Fountain in store?Does it same price on web?

asked 1 year, 1 month ago
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Anonymous
on Drinkwell 360 Stainless Steel Pet Fountain
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Question

I need to re-order the Drinkwell Foam Replacement Filters (2 plk) for the Drinwell 360 Stainless Steel Fountain we purchased from you.

WE HAVE ORDERED THESE FROM YOU BEFORE. NEED NEW SUPPLIES FOR THE FOUNTAIN!
asked 11 months ago
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Faithful
Phoenix Area
on Drinkwell 360 Stainless Steel Pet Fountain
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