How do I order replacement parts?
I purchased the Solvit Front Seat Net Barrier. First time out, our young Brittany pulled on the top of the barrier and snapped the coupler for the upright supports. Can I get a replacement coupler? I called the 800 number and spoke to someone with a strong Indian accent. He said our customer service transaction was #5105409. He would send me an email to return with the "part number". But there are no part numbers for this item, just the description "coupler". And I didn't get an email. I won't use this with my Brittany again, but it worked for our Jack Russell terrier, so I would like the part.
asked 1 year, 2 months ago
on Solvit Front Seat Net Pet Barrier
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