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Most Recent Questions
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I have a medium size dog that can pull out of her harness when tied outside. I currently own a Kurgo harness that she can escape from.
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Is the security pet pen cover waterproof and protects pets underneath. Can I get one to fit a 6 panel pen?
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can you tell me how wide the slats on the pen are. i have a tiny shih tzu puppy and don't want him to get his head stuck in between them
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can this ramp be used for getting on and off a bed?
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How large is the play area? I have a minature dashound and I am not sure if I need to buy two and put them together or if one would be sufficient??
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Customer Questions & Answers for
PetSafe PetSafe Stay & Play Wireless Fence

Small, sleek and rechargeable wireless dog fence systemWaterproof receiver collar offers a tone-only mode for training as well as five levels of static correctionCircular adjustable boundary covers up to 3/4 an acre (up to 105 radial feet)Combine multiple wireless pet fence transmitters to create a greater play areaTransmitter sets up easily in 1-2 hours - receiver recharge can last up to 3 weeksCan be configured for additional pets with extra collars (sold separately)Model PIF00-12917
Customer Questions & Answers:
13 Questions,
 | 
14 Answers
Overall Rating:
4 out of 5
4
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Questions & Answers for PetSafe PetSafe Stay & Play Wireless Fence

Question

What is the warranty for the PetSafe Stay and play electric fence?

asked 1 month, 2 weeks ago
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ELChrzan
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1 year.
answered 6 days ago
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Jrinmn
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answer 2
Thank you for your interest in PetSafe products!

All PetSafe products, including the PetSafe Stay+Play Wireless Fence, come with a One Year Warranty.

If you would like to learn more about the warranty for PetSafe products, please feel free to give PetSafe a call at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and on Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products!

Amanda
PetSafe Customer Care
1-800-732-2677
answered 1 month, 2 weeks ago
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Pet Safe Brand Expert
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Question

would this work for my dog?

would this work for my dog? i have a male pitbull with a acre property but half of it is woods with no fencing around the property, i keep my dog on a tie out right now with a 60 ft diameter he has gotten loose and was very difficult to get back.. my feeling is that my dog would continue to run away if i were to buy this and ignore the feeling or how ever it work. would you think this would work for my dog?
asked 2 years, 8 months ago
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I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your questions.
answered 7 months ago
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Question

Will this work in a farm yard for large breed dogs? Reviews talk about only small dog

asked 2 years, 1 month ago
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Susecz
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Yes the Stay & Play will be effective on large dog breeds as well. You also need to keep in mind that training your dog is key for this system to be successful. If you have any other questions please call PetSafe Customer Care at: 1-866-738-4379.
answered 7 months ago
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Question

will the stay and play work through insulated concrete forms-12 inches of concete walls?

asked 1 year, 7 months ago
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carlysue
herron,mi
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I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can answer your question.
answered 7 months ago
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Question

we have a walk in full door basement, with a 6' slope in our front yard to our back yard. What is needed for the petsafe wireless product?

asked 1 year, 4 months ago
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rosebud62
Muncy, PA
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Everything you need is in the box. If you have any other quesitons please call PetSafe customer care at: 1-866-738-4379
answered 7 months ago
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Question

how small a circle can I make with this appartus? We have more than one home and need to adjust it regularly

we need four collars in total. How much would this be all up and last but not least how much isa the shipping to NZ?
asked 1 year, 3 months ago
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nickname1000
New Zealand
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You can dial the circle down to 25'. Please look on the Petco.com site for the pricing. You'll need to contact Petco customer service for shipping information.
answered 7 months ago
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Question

Can you add a handheld remote to the system for other forms of correctional training?

asked 1 year, 2 months ago
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ChefHank
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We recommend that your dog wear only 1 collar at a time. If you want to use a remote trainer we recommend that take off the wireless collar. You dog might even think that the remote trainer collar is the wireless collar. Give it a try....
answered 7 months ago
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Question

I lost my charger for my play and stay dog collar where can I purchase a new one?

asked 1 year, 2 months ago
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MrBlaesser
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Please call PetSafe customer care at: 1-866-738-4379. They will be able to help you out.
answered 7 months ago
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Question

Can I use the Pet Safe wireless fence when there is snow on the ground?

asked 4 months, 3 weeks ago
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Klchapman
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Yes it will work fine. You'll need to locate the transmitter in your garage or house. Our product experts are standing by to help should you have any further questions. To speak with a PetSafe Customer Care associate, please call 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 4 months, 2 weeks ago
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Question

how many collars can i use off of this system?

asked 4 months, 1 week ago
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eirwin0237
michigan
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Thank you for your interest in PetSafe products!

The number of receiver collars that can be used with the PetSafe Stay+Play Wireless Containment System is virtually limitless.

Should you have any questions about the Stay+Play Wireless Containment System, please feel free to call PetSafe Customer Care at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
answered 4 months, 1 week ago
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Pet Safe Brand Expert
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Question

How do I find out about accessories for the Pet Safe system?

We bought the 3/4acre wireless system and we need a little help:
The dog chewed the collar- how do we order a replacement?
We need to order additional transmitters to expand the covered area- what is the correct additional transmitter to order?
asked 2 years, 8 months ago
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Anonymous
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I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with a replacement collar. The additional transmitter part number is PIF00-13210.
Best Answer
answered 7 months ago
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Question

What is the difference between the PetSafe Stay and Play wireless Fence vs the PetSafe Wireless Fence other than size?

asked 1 month ago
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MEK2
Florida
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Thank you for your interest in PetSafe products!

The receiver collar which comes with the PetSafe PIF-300 Wireless Fence uses a 6 volt battery module while the Stay+Play Receiver Collar is rechargeable.

The Stay+Play Wireless Fence also covers more area. The transmitter for the PetSafe PIF-300 Wireless Fence covers an adjustable circular area of up to 180 feet in diameter.

In contrast, the transmitter from the PetSafe Stay+Play Wireless Fence covers an adjustable circular area of up to 210 feet in diameter.

PetSafe product experts are happy to help discuss your needs and recommend a product which might be right for you.

To speak with a PetSafe product expert, please feel free to call us at 1-800-826-5527. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern time and Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
answered 1 month ago
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Question

I am looking to purchase the PetSafe Stay & Play Wireless Fence that is on sale for $299.99. One of our dogs had a broken leg so has a metal plate

and pen in his leg. Would this cause an issue with the collar? Would he recieve a stronger shock because of the metal? I know that it is water proof but would it be an issue because he has metal in his leg?
asked 3 weeks, 5 days ago
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DaraS
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Thank you for your interest in PetSafe products.

The Wireless Containment Receiver Collar provides a mild static stimulation. Pets experience a tingling sensation that startles them and interrupts their behavior. There are no known issues with a pet which has a metal plate and pin using a PetSafe Wireless Containment Receiver Collar.

You may, however, wish to ask your pet's veterinarian whether he or she would recommend this product for your dog.

PetSafe product experts are standing by to help should you have any further questions or concerns.

To speak with a PetSafe product expert, please feel free to call us at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern time and Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products!

Amanda
PetSafe Customer Care
1-800-732-2677
answered 3 weeks, 5 days ago
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