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Customer Questions & Answers for
PetSafe PetSafe Stay & Play Wireless Fence

Small, sleek and rechargeable wireless dog fence systemWaterproof receiver collar offers a tone-only mode for training as well as five levels of static correctionCircular adjustable boundary covers up to 3/4 an acre (up to 105 radial feet)Combine multiple wireless pet fence transmitters to create a greater play areaTransmitter sets up easily in 1-2 hours - receiver recharge can last up to 3 weeksCan be configured for additional pets with extra collars (sold separately)
Customer Questions & Answers:
10 Questions,
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10 Answers
Overall Rating:
4.273 out of 5
4.3
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Questions & Answers for PetSafe PetSafe Stay & Play Wireless Fence

Question

would this work for my dog?

would this work for my dog? i have a male pitbull with a acre property but half of it is woods with no fencing around the property, i keep my dog on a tie out right now with a 60 ft diameter he has gotten loose and was very difficult to get back.. my feeling is that my dog would continue to run away if i were to buy this and ignore the feeling or how ever it work. would you think this would work for my dog?
asked 2 years, 5 months ago
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I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your questions.
answered 3 months, 3 weeks ago
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Question

How do I find out about accessories for the Pet Safe system?

We bought the 3/4acre wireless system and we need a little help:
The dog chewed the collar- how do we order a replacement?
We need to order additional transmitters to expand the covered area- what is the correct additional transmitter to order?
asked 2 years, 4 months ago
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Anonymous
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I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with a replacement collar. The additional transmitter part number is PIF00-13210.
answered 3 months, 3 weeks ago
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Question

Will this work in a farm yard for large breed dogs? Reviews talk about only small dog

asked 1 year, 9 months ago
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Susecz
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Yes the Stay & Play will be effective on large dog breeds as well. You also need to keep in mind that training your dog is key for this system to be successful. If you have any other questions please call PetSafe Customer Care at: 1-866-738-4379.
answered 3 months, 3 weeks ago
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Question

we have a walk in full door basement, with a 6' slope in our front yard to our back yard. What is needed for the petsafe wireless product?

asked 1 year ago
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rosebud62
Muncy, PA
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Everything you need is in the box. If you have any other quesitons please call PetSafe customer care at: 1-866-738-4379
answered 4 months, 2 weeks ago
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Question

how small a circle can I make with this appartus? We have more than one home and need to adjust it regularly

we need four collars in total. How much would this be all up and last but not least how much isa the shipping to NZ?
asked 11 months ago
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nickname1000
New Zealand
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You can dial the circle down to 25'. Please look on the Petco.com site for the pricing. You'll need to contact Petco customer service for shipping information.
answered 4 months, 2 weeks ago
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Can you add a handheld remote to the system for other forms of correctional training?

asked 11 months ago
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ChefHank
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We recommend that your dog wear only 1 collar at a time. If you want to use a remote trainer we recommend that take off the wireless collar. You dog might even think that the remote trainer collar is the wireless collar. Give it a try....
answered 4 months, 2 weeks ago
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Question

I lost my charger for my play and stay dog collar where can I purchase a new one?

asked 10 months ago
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MrBlaesser
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Please call PetSafe customer care at: 1-866-738-4379. They will be able to help you out.
answered 4 months, 2 weeks ago
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Question

will the stay and play work through insulated concrete forms-12 inches of concete walls?

asked 1 year, 4 months ago
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carlysue
herron,mi
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I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can answer your question.
answered 3 months, 3 weeks ago
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Question

Can I use the Pet Safe wireless fence when there is snow on the ground?

asked 1 month, 1 week ago
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Klchapman
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Yes it will work fine. You'll need to locate the transmitter in your garage or house. Our product experts are standing by to help should you have any further questions. To speak with a PetSafe Customer Care associate, please call 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 1 month ago
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Question

how many collars can i use off of this system?

asked 1 month ago
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eirwin0237
michigan
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Thank you for your interest in PetSafe products!

The number of receiver collars that can be used with the PetSafe Stay+Play Wireless Containment System is virtually limitless.

Should you have any questions about the Stay+Play Wireless Containment System, please feel free to call PetSafe Customer Care at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
answered 4 weeks, 2 days ago
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