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Customer Questions & Answers for
Petmate Petmate Blue Replendish Filtered Pet Auto-Watering System

Provide pets with fresh, filtered waterAutomatic dog waterer continuously flows throughout the dayClear water chamber so that you can monitor the water level at a glanceAutomatic pet waterer includes one carbon filter
Customer Questions & Answers:
12 Questions,
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16 Answers
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Questions & Answers for Petmate Petmate Blue Replendish Filtered Pet Auto-Watering System

Question

Water doesn't flow

We bought this a couple of weeks ago & we are having trouble with the water flow. We have found the tray empty of water but yet the container is full. Help!
asked 2 years, 10 months ago
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harth
on Petmate Blue Replendish Filtered Pet Auto-Watering System
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answer 1
Mine doesn't flow either - when I looked at the "pictogram" in tiny font on the bottom part of the waterer- it shows what appears to be a support that prevents the filter part of the bottle from touching the bottom bowl which will allow water to flow out at it is drunk by dogs. The reason that water doesn't flow out is that the filter is actually touching the bottom of the bowl. Apparently the waterer that I bought was missing this important piece of plastic and now that it's been in use for a few weeks, I can't take it back :(
Best Answer
answered 2 years, 9 months ago
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by
applejw
south carolina
+7points
7out of 7found this answer helpful.
answer 2
I am having the same problem. yes i removed the plastic, and I have even tried it w/o the filter. when the water gets low it just stops. HELP i dont want this to be a big waste of money
answered 2 years, 9 months ago
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by
Anonymous
Keizer
+1point
1out of 1found this answer helpful.
answer 3
Did you remove the plastic on the filter??
answered 2 years, 10 months ago
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by
Pebble2
Kentucky
+2points
2out of 2found this answer helpful.
answer 4
Im thinking the filter is still in the plastic wrap. Try removing the plastic wrap. Rinse filter then install filter
answered 2 years, 10 months ago
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AshluvSaph808
Kamuela, hawaii
+3points
4out of 5found this answer helpful.
Question

HELP goin out of town in the next hour gotta et this thing set up! how do I install the filter?? do I take it out of the plastic casing first..

then strap it in?????
asked 3 years, 4 months ago
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by
skeetlekitty
on Petmate Blue Replendish Filtered Pet Auto-Watering System
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7out of 9found this question helpful.
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3 answers
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answer 1
yes you take the plastic off the filter then strap it in
answered 2 years, 10 months ago
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Pebble2
Kentucky
-1point
0out of 1found this answer helpful.
answer 2
Yes remove plastic wrap then reinstall filter bk
answered 2 years, 10 months ago
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by
AshluvSaph808
Kamuela, hawaii
-1point
0out of 1found this answer helpful.
answer 3
yes, take it out of the plastic wrapper, rise it off for a min, take out the strap, put the filter in the square, then strap it back in. ready to go!
Best Answer
answered 3 years ago
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lovemyrescues
+3points
3out of 3found this answer helpful.
Question

I see dimensions on the entire unit but what are dimensions of the water bowls? How wide and how deep?

asked 8 months ago
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by
vheath
on Petmate Blue Replendish Filtered Pet Auto-Watering System
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answer 1
The extra small is 0.5 gallons, the medium is 2.5 gallons, and the large is 4 gallons.
Top 25 Contributor
Top 25 Contributor
answered 8 months ago
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by
CommunityAnswer
0points
0out of 0found this answer helpful.
answer 2
Which size are you referring to? We will need this information to research further.
answered 8 months ago
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by
Petmate Customer Service
-2points
0out of 2found this answer helpful.
Question

On the Petmate Replendish auto-watering system, should you remove the clear plastic wrapper on the carbon filter at initial set-up? Please advise.

asked 2 years, 3 months ago
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by
thedfc
on Petmate Blue Replendish Filtered Pet Auto-Watering System
+1point
1out of 1found this question helpful.
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1 answer
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answer 1
Yes the water will not go through plastic
Best Answer
answered 11 months ago
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LaLa1
+2points
2out of 2found this answer helpful.
Question

How can I get a replacement top for the 4 gal waterer. Mine is broken.

Someone else asked the same question. I do not see an answer.
Buying a whole new $32 set up for a replacement part seems unreasonable.
asked 11 months ago
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by
LewHenderson
on Petmate Blue Replendish Filtered Pet Auto-Watering System
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answer 1
Replacement bottles are not available but the black cap which attaches to the bottle can be obtained as a replacement component by calling 1-877-738-6283 and providing the UPC# and , the size of your unit.
answered 11 months ago
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Petmate Customer Service
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2out of 4found this answer helpful.
Question

Is this BPA free?

asked 8 months ago
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catwoman2469
on Petmate Blue Replendish Filtered Pet Auto-Watering System
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answer 1
Yes. Petmate does not use BPA in any of our products.
answered 8 months ago
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Petmate Customer Service
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0out of 0found this answer helpful.
Question

PetMate Blue replenished filtered 4 gallon waterer

I had purchased this product previous and the plastic bottle split. Can a replacement bottle for this unit be purchased? SKU 1417371
asked 3 months, 1 week ago
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caroline1
Dillsburg, PA
on Petmate Blue Replendish Filtered Pet Auto-Watering System
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answer 1
Replacement bottles are not available for this unit.
answered 3 months, 1 week ago
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Petmate Customer Service
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0out of 0found this answer helpful.
Question

Is there supposed to be a hole in the top of the replenish? If so, how are you suppose to fill up the bottle without the water spilling out?

asked 3 months, 1 week ago
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ChefBill
on Petmate Blue Replendish Filtered Pet Auto-Watering System
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answer 1
No, the unit is removed from the base, then the black cap is removed to fill the bottle.Once the bottle is filled, the black cap is replaced and then the base. The unit is then flipped over. Some water may spill during this process so it is best done outside or over a sink.
answered 3 months ago
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Petmate Customer Service
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Question

I have been given a Petmate Deluxe FreshFlow auto watering device. Is there a set of instructions available?

asked 3 months, 3 weeks ago
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Atle
on Petmate Blue Replendish Filtered Pet Auto-Watering System
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answer 1
I have one and it is awful. We have to tilt it to get the water to fill beyond an inch or 2. The money is not worth the hassle. But basically--fill it, put black cap on (make sure carbon filter is out of plastic wrap and put black strap over filter to hold it in. tip it over, screw it in, and watch the bowl fill less that halfway. Petco associates didn't say that it was missing a piece, but I asked if it needed something to let the water flow in better--they knew nothing, as usual. We prop folded up towels under ours so it tilts forward and stay full. But then, if it gets kicked or jostled--water everywhere. Seems there should be a happy medium for almost $40. Plus--no filters available. We have a big bowl we use and stuck this one in our rec room for extra use. Be glad you got it free! The sticker with 4 pictures on the bottom of the dish (if still there) is about as close to instructions as you get--and they say just what I wrote. No more, no less.
answered 1 month, 3 weeks ago
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korip73
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Question

What size Petmate filtered pet auto-watering system for 4 adult cats

and if cat jumps on top of it, will it overturn and spill water all over the floor?
asked 2 years, 11 months ago
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vilmak
Florida
on Petmate Blue Replendish Filtered Pet Auto-Watering System
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answer 1
I would order a 2.5 gal. I have 3 small dogs and they have pushed on it no spills yet. When it's full it is stable I believe at half full the water stay in bottle do to its shape.
answered 1 week ago
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adoptedmydog
Lancaster, Ca.
0points
0out of 0found this answer helpful.
Question

can you order replacement tops for the 4 gallon petmate water dispenser

asked 1 year, 7 months ago
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3134779318
on Petmate Blue Replendish Filtered Pet Auto-Watering System
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Question

Why is there no color options on gravity/filtration water bowls

I was going to order black Gravity water bowl online to use my $10.00 off. You have color choices in store. On here there is no small and medium only comes in blue.
asked 2 months, 1 week ago
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FrecklesMom
on Petmate Blue Replendish Filtered Pet Auto-Watering System
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