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Most Recent Questions
Recent Question:
Dog refuses to go head home with me on walks and lays down and plays dead
Recent Question:
I have a chiweenie, his nose is small but his cheek's and head are much larger, will the size 2 fit him?
Recent Question:
Are there collars for this system that fit smaller dogs?
Recent Question:
Will it work with a Jack Russell Terrier?
Recent Question:
will this collar work on a black lab that chews on everything and jumps and banks
Questions with Most Recent Answers
Question:
Are there collars for this system that fit smaller dogs?
Question:
will this collar work on a black lab that chews on everything and jumps and banks
Question:
is static correction the same as shock correction
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Will it work with a Jack Russell Terrier?
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NO GO pet repellant, does it stop defecating in the house?

Customer Questions & Answers for
PetSafe PetSafe In-Ground Dog Fence

Underground dog fence allows you to keep your dog safely in the yardAutomatic safety shut-off - correction stops after 30 secondsIncluded wire can cover up to 1/3 acreIncludes 4 adjustable levels of static correction plus tone-only mode alerts your pet with a beepAdd an unlimited number of pets with additional in-ground receiver collarsCollar uses PetSafe RFA-67 battery (included)Model PIG00-13661
Customer Questions & Answers:
9 Questions,
 | 
9 Answers
Overall Rating:
4.286 out of 5
4.3
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Questions & Answers for PetSafe PetSafe In-Ground Dog Fence

Question

Does the petsafe fence use a lot of electricity?will it bring up the electric bill by a lot?

asked 2 years, 9 months ago
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bluebears
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I would be shocked (no pun intended) if you noticed an increased amount on your electricity bill. The system itself should consume very little, as all it does is transmit a very low power radio signal through the wire loop defining your containment area. The collar runs on batteries, so of course will not increase you bill at all, other than to recharge on the models where that is an option. Once again, chances are you won't notice a change.
answered 1 year, 10 months ago
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Question

underground fences, is there a back up plan if the power goes out?

sometimes the power goes out where we live when the wind blows, i would hate to worry about my dog getting out when I am gone. What fence do you advise on getting. I have a playful boxer.
asked 2 years, 7 months ago
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Wendee
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Some of the units have a form of built in protection, usually by using a few alkaline batteries, which you supply and replace as needed. You could also use a very small UPS, but perhaps that is somewhat overkill. If you choose to use a UPS, ensure it is in a dry location.
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answered 1 year, 10 months ago
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Skandragon
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Question

how do I increase power from vibrate to buzz

asked 1 year, 8 months ago
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rainbow1
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Hello,

Thank you for your interest in PetSafe products.

The receiver collar for this PetSafe In-Ground Containment System has a rubber button located under the clear cap. Use a flathead screw driver or the included test light tool to twist the clear cap off.

When you press and release the button, the LED on the receiver collar will flash. How many times it flashes correlates to the level the unit is on.

The first level is tone-only. This is used during the training process to help your pet learn the boundary. The strength of the static stimulation will gradually increase with each level. The clear cap is on the receiver collar to help prevent the button from accidently being pressed and increased too high.

Every pet is unique, so start on the lowest setting and increase the stimulation only if needed. The level needed will depend upon your pet's temperament more so than size or breed.

Our product experts are here to help should you have any other questions. We can be reached at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. until 8:00 P.M. EST. We are also available on Saturdays from 9:00 A.M. until 5:00 P.M. EST.

Amanda
PetSafe Customer Care
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answered 1 year, 8 months ago
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Question

Do the two end of the underground fencing have to connect?

asked 10 months ago
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513codi
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Thank you for your interest in PetSafe® products. The boundary for a PetSafe In-Ground Fence™ is essentially one long piece of wire. The boundary wire makes a loop, both beginning and ending at the transmitter unit. Both ends of the boundary wire must be inserted into the boundary wire terminals on the transmitter. PetSafe product experts are standing by to help should you have any immediate questions or concerns. Please feel free to call PetSafe Customer Care at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern time and Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.
answered 10 months ago
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Question

how far will it transmit? can it cover an acre or more with additional wire? would you need to amplify the signal for longer than 500 ft?

asked 10 months ago
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marlene01
parma, ohio
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Thank you for your interest in PetSafe® products. The PetSafe PIG00-13661 In-Ground Fence™ can cover an area of up to 10 acres with additional boundary wire. The width of the boundary signal is controlled on the transmitter unit via the boundary width control dial. The distance from the wire the signal will begin will be approximately the same no matter the length of wire.
answered 10 months ago
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Pet Safe Brand Expert
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Question

Can I fix the wire in the fence instead buried it?

asked 5 months ago
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dvstarr
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Thank you for your question! The wire that is included in the fence is graded for direct burial, but is not required. The wire can be installed on wooden or galvanized fences if needed.
answered 5 months ago
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Question

Can the dog wear the collar at all times or only when they are outside?

asked 4 months, 4 weeks ago
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Pharmdx2
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Thank you for your question! For the comfort of your pet, we recommend that they wear the collar no more than 8 hours/day. This is also beneficial for training, as it can become an indication to your pet that its time to play outside in their area, and that often helps them look forward to wearing the collar.
answered 4 months, 3 weeks ago
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Question

is this fence made for small dogs. my dog is 10-15 pounds.

asked 4 months, 1 week ago
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DustiKatzer
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This is for dogs that are at least 8 pounds and have a neck size of 6 to 28".
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answered 4 months, 1 week ago
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CommunityAnswer
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Question

can this be used just as a barrier?

asked 2 months, 1 week ago
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mayormiller
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Thank you for your question! This system is designed to contain your pet in a certain area. If you are wanting to deter your pet from an area, we would recommend the PetSafe Pawz Away Outdoor Pet Barrier that can be found at http://www.petco.com/product/110814/PetSafe-Pawz-Away-Outdoor-Pet-Barrier.aspx?CoreCat=OnSiteSearch .
answered 2 months ago
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