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Customer Questions & Answers for
PetSafe PetSafe In-Ground Fence Kit for Dogs

Underground dog fence allows you to keep your dog safely in the yardComes with waterproof Deluxe UltraLight receiver collarIncluded wire can cover up to 1/3 acreCollar includes four adjustable levels of static correctionOperating and training guide for electric dog fence includedCorrection stops after 30 seconds
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3 Questions,
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3 Answers
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Questions & Answers for PetSafe PetSafe In-Ground Fence Kit for Dogs

Question

Does the petsafe fence use a lot of electricity?will it bring up the electric bill by a lot?

asked 1 year, 5 months ago
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bluebears
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I would be shocked (no pun intended) if you noticed an increased amount on your electricity bill. The system itself should consume very little, as all it does is transmit a very low power radio signal through the wire loop defining your containment area. The collar runs on batteries, so of course will not increase you bill at all, other than to recharge on the models where that is an option. Once again, chances are you won't notice a change.
answered 6 months ago
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Question

underground fences, is there a back up plan if the power goes out?

sometimes the power goes out where we live when the wind blows, i would hate to worry about my dog getting out when I am gone. What fence do you advise on getting. I have a playful boxer.
asked 1 year, 3 months ago
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Wendee
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Some of the units have a form of built in protection, usually by using a few alkaline batteries, which you supply and replace as needed. You could also use a very small UPS, but perhaps that is somewhat overkill. If you choose to use a UPS, ensure it is in a dry location.
answered 6 months ago
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how do I increase power from vibrate to buzz

asked 4 months, 1 week ago
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rainbow1
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Hello,

Thank you for your interest in PetSafe products.

The receiver collar for this PetSafe In-Ground Containment System has a rubber button located under the clear cap. Use a flathead screw driver or the included test light tool to twist the clear cap off.

When you press and release the button, the LED on the receiver collar will flash. How many times it flashes correlates to the level the unit is on.

The first level is tone-only. This is used during the training process to help your pet learn the boundary. The strength of the static stimulation will gradually increase with each level. The clear cap is on the receiver collar to help prevent the button from accidently being pressed and increased too high.

Every pet is unique, so start on the lowest setting and increase the stimulation only if needed. The level needed will depend upon your pet's temperament more so than size or breed.

Our product experts are here to help should you have any other questions. We can be reached at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. until 8:00 P.M. EST. We are also available on Saturdays from 9:00 A.M. until 5:00 P.M. EST.

Amanda
PetSafe Customer Care
answered 4 months ago
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