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Customer Questions & Answers for
SmartCat SmartCat Ultimate Scratching Post

The ultimate cat scratching post that inspires and encourages your cat's innate scratching and clawing urgesFeaturing fibrous and durable sisal covering that is perfect for conditioning nails and superior to carpet, which snaps nails and encourages scratching on carpeted surfaces in your homeWith a sturdy cat-scratcher base that eliminates wobbling
Customer Questions & Answers:
6 Questions,
 | 
8 Answers
Overall Rating:
4.644 out of 5
4.6
out of
5

Questions & Answers for SmartCat SmartCat Ultimate Scratching Post

Question

Did anyone else receive their product where the fiber "flyaways" were sticking out?

The base is also sort of scratched so I was wondering if maybe a cat has already used the product which makes me wonder if mine will use it (he hasn't taken to it).
asked 2 years, 1 month ago
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by
CatzLovr
on SmartCat Ultimate Scratching Post
+1point
1out of 1found this question helpful.
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4 answers
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answer 1
yes, no worries. show your kitty how to use it by running their paws down it. if you feel like this was used, exchange it.
answered 1 year, 1 month ago
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by
cochise
0points
0out of 0found this answer helpful.
answer 2
There are always a few flyaways. Once it's been used quite a bit, the sisal pattern is not as pronounced. It's different than just having a few stray hairs sticking out. I have 3 cats and have had 2 scratchers for probably 5 years, and bases on mine are not scratched. So not sure the scratches would be from use? Try setting something on top of the scratcher like a shoe lace or toy that he will paw at the fabric to get it off the scratcher. Also spray with catnip.
answered 1 year, 2 months ago
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by
ddkkks
Wichita, KS
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0out of 0found this answer helpful.
answer 3
Mine also has flyaways which is making me think about returning. I too wondered if it had been used. I also thought it might not hold up well if it is new and already fraying. At this price I need it to last a long time.
Best Answer
answered 1 year, 9 months ago
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by
7cats2dogs
+1point
1out of 1found this answer helpful.
answer 4
no
answered 2 years, 1 month ago
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by
sissors
Ormond beach,florida
0points
0out of 0found this answer helpful.
Question

how often should I need to replace this one?

how often should I replace this one? I have purchased these already 3 times for over a year.
and I just want to know how longer people who bought have been using this.
asked 1 year, 2 months ago
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by
Kate801
California
on SmartCat Ultimate Scratching Post
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3 answers
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answer 1
I have two cats who use this scratching post frequently. It is finally being replaced after 4 years! Love it!
answered 3 months, 4 weeks ago
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by
Amo1
0points
0out of 0found this answer helpful.
answer 2
I have one downstairs for 2 years and it is going strong.
Just bought another one for upstairs.
answered 4 months, 1 week ago
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by
khoey1
Loing Island NY
0points
0out of 0found this answer helpful.
answer 3
Well, mine just broke after 6 months. I wouldn't buy another one.
answered 9 months ago
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by
DebJ
Brooklyn, NY
0points
0out of 0found this answer helpful.
Question

Are replacement covers available fot the Ultimate Scrtching Posts

asked 2 years, 1 month ago
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by
Spitfire
on SmartCat Ultimate Scratching Post
+5points
6out of 7found this question helpful.
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1 answer
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answer 1
No. I checked with the company once on whether I could buy the sisal on these scratchers to recover. Their answer was that the sisal is very durable and should last a long time. It's not cost-effective for them to sell just the sisal.
Best Answer
answered 1 year, 2 months ago
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by
ddkkks
Wichita, KS
+1point
1out of 1found this answer helpful.
Question

any replacement posts?

would be environmentally friendly!
asked 1 year, 5 months ago
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by
swapcenter
on SmartCat Ultimate Scratching Post
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Question

Interchangeable post?

It would be wonderful if the unit could be constructed so that you could switch the base around in order to allow the cat to scratch full-length on both ends when one was scratched out.
asked 10 months ago
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by
Lisaca
New Hampshire
on SmartCat Ultimate Scratching Post
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Question

Where is the product made?

asked 8 months ago
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by
ck152
on SmartCat Ultimate Scratching Post
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