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Most Recent Questions
Recent Question:
I have an 18 pound Maine Coon. Do they make a cat tree that is big enough for him to lay on?
Recent Question:
How often should I need to replace this one?
Recent Question:
What are the weight limits for this, for 2 large cats at once?
Recent Question:
Is there a way for me to get a replacement part?
Recent Question:
Why is this listed as an adult cat furniture piece? Can it accommodate a large cat?
Questions with Most Recent Answers
Question:
I have a larger cat, does this scratcher accomodate cats the size of a small dog?
Question:
What is the length and width of the top perch?
Question:
Is there away to buy replacement platforms?
Question:
How tall is the scratching post? my cats are long and some posts are too short for them

Customer Questions & Answers for
SmartCat SmartCat Ultimate Scratching Post

The ultimate cat scratching post that inspires and encourages your cat's innate scratching and clawing urgesFeaturing fibrous and durable sisal covering that is perfect for conditioning nails and superior to carpet, which snaps nails and encourages scratching on carpeted surfaces in your homeWith a sturdy cat-scratcher base that eliminates wobbling
Customer Questions & Answers:
10 Questions,
 | 
24 Answers
Overall Rating:
4.67 out of 5
4.7
out of
5

Questions & Answers for SmartCat SmartCat Ultimate Scratching Post

Question

Did anyone else receive their product where the fiber "flyaways" were sticking out?

The base is also sort of scratched so I was wondering if maybe a cat has already used the product which makes me wonder if mine will use it (he hasn't taken to it).
asked 3 years, 5 months ago
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by
CatzLovr
on SmartCat Ultimate Scratching Post
+3points
3out of 3found this question helpful.
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5 answers
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answer 1
try catnip rubbed on the sides.
answered 5 months, 4 weeks ago
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by
Petcat
Orlando, FL
0points
0out of 0found this answer helpful.
answer 2
yes, no worries. show your kitty how to use it by running their paws down it. if you feel like this was used, exchange it.
answered 2 years, 5 months ago
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by
cochise
-1point
1out of 3found this answer helpful.
answer 3
There are always a few flyaways. Once it's been used quite a bit, the sisal pattern is not as pronounced. It's different than just having a few stray hairs sticking out. I have 3 cats and have had 2 scratchers for probably 5 years, and bases on mine are not scratched. So not sure the scratches would be from use? Try setting something on top of the scratcher like a shoe lace or toy that he will paw at the fabric to get it off the scratcher. Also spray with catnip.
answered 2 years, 6 months ago
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by
ddkkks
Wichita, KS
0points
0out of 0found this answer helpful.
answer 4
Mine also has flyaways which is making me think about returning. I too wondered if it had been used. I also thought it might not hold up well if it is new and already fraying. At this price I need it to last a long time.
Best Answer
answered 3 years, 1 month ago
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by
7cats2dogs
+2points
2out of 2found this answer helpful.
answer 5
no
answered 3 years, 4 months ago
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by
sissors
Ormond beach,florida
0points
0out of 0found this answer helpful.
Question

What are the base and top made of? Plastic or wood?

I would prefer not to scratching post with plastic parts.
asked 10 months ago
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by
CasperandPascal
Swansea, MA
on SmartCat Ultimate Scratching Post
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0out of 0found this question helpful.
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answer 1
Wood. It is very sturdy. My cat is a 16lb male & I have no problems with it (it sits on carpet).
answered 1 month ago
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by
Binderella
MN
0points
0out of 0found this answer helpful.
answer 2
the post is made of wood
answered 3 months, 2 weeks ago
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by
googleish
Arlington, VA
0points
0out of 0found this answer helpful.
answer 3
The base and top are made of wood and it's really well made. It has never fallen over on my guys and they are pretty rambunctious.
answered 5 months, 4 weeks ago
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by
Petcat
Orlando, FL
0points
0out of 0found this answer helpful.
answer 4
Base and top are wood... Durable and of good quality.
answered 8 months ago
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by
RosiesandDocsMom
Kirkland, WA
0points
0out of 0found this answer helpful.
answer 5
It looks like wood, but I believe it is composite material. I have Biedermeier furniture in my bedroom, and the style of the scratching post does not look cheap.
answered 10 months ago
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by
GordonKitty
Norwalk, CT
0points
0out of 0found this answer helpful.
Question

how often should I need to replace this one?

how often should I replace this one? I have purchased these already 3 times for over a year.
and I just want to know how longer people who bought have been using this.
asked 2 years, 6 months ago
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by
Kate801
California
on SmartCat Ultimate Scratching Post
+9points
9out of 9found this question helpful.
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5 answers
Answers
answer 1
Wow! Your cats must be crazy about it! I've had mine for about a years and I haven't replaced it yet.
answered 5 months, 4 weeks ago
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by
Petcat
Orlando, FL
0points
0out of 0found this answer helpful.
answer 2
I have two of these. Even though I have 10 indoor kitties, not all of them use the vertical scratch post, but 4 cats are heavy users.
I bought them at least a year ago and there is NO SIGN OF USE at all.
It is heavy enough to be very stable. I have big and long-bodied cats and the height iss perfect for them.
I am sure that you and your cat(s) will love it.
answered 10 months ago
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by
TommysMom
Lake Geneva, WI
+1point
1out of 1found this answer helpful.
answer 3
I have two cats who use this scratching post frequently. It is finally being replaced after 4 years! Love it!
answered 1 year, 7 months ago
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by
Amo1
+1point
1out of 1found this answer helpful.
answer 4
I have one downstairs for 2 years and it is going strong.
Just bought another one for upstairs.
Best Answer
answered 1 year, 8 months ago
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by
khoey1
Loing Island NY
+1point
1out of 1found this answer helpful.
answer 5
Well, mine just broke after 6 months. I wouldn't buy another one.
answered 2 years, 1 month ago
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by
DebJ
Brooklyn, NY
-2points
1out of 4found this answer helpful.
Question

Can the sisal be replaced? I don't want to have to replace the entire post!

asked 10 months ago
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by
gebah
on SmartCat Ultimate Scratching Post
+1point
1out of 1found this question helpful.
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2 answers
Answers
answer 1
It can probably be purchased at a fabric store.
answered 7 months ago
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by
SweetT78
Austin, TX
-2points
0out of 2found this answer helpful.
answer 2
Sisal can't be replaced, but the post lasts for a Long time and Petco has the best ONLINE price of anyplace I have seen with free Shipping - Worth it big time!
Best Answer
answered 8 months ago
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by
RosiesandDocsMom
Kirkland, WA
+2points
3out of 4found this answer helpful.
Question

Interchangeable post?

It would be wonderful if the unit could be constructed so that you could switch the base around in order to allow the cat to scratch full-length on both ends when one was scratched out.
asked 2 years, 2 months ago
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Lisaca
New Hampshire
on SmartCat Ultimate Scratching Post
+2points
2out of 2found this question helpful.
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2 answers
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answer 1
I agree. Although my cats work their way down when their favorite part is worn out. I have maybe 4 inches of nearly pristine sisal on the bottom once they are through. Just proves what I say about the cats wanting a good stretch and why I recommend this post. I own 3 and have bought them for friends.
answered 3 months, 2 weeks ago
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by
googleish
Arlington, VA
0points
0out of 0found this answer helpful.
answer 2
A simple drill will allow you to do just that. If I remember correctly, it just takes two quick drills. I just did one a few months ago. It does almost double the usage of the post.

I agree that it would be nice if the company manufacture it so that a drill wouldn't be necessary.
Best Answer
answered 8 months ago
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by
rockethead26
Indiana
+3points
3out of 3found this answer helpful.
Question

How is the sisal attached to the post---with glue or staples?

How is the sisal attached to the post---with glue or heavy duty staples? I had a post where my cat pulled out the staples. Don't want my kitty to swallow a staple, so I'd rather get one that used glue. Though I would welcome feedback from other cat owners on their experiences with posts that were made with glue (any problems?). Thank you!
asked 7 months ago
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by
CatParentToo
on SmartCat Ultimate Scratching Post
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0out of 0found this question helpful.
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2 answers
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answer 1
When my cats wore out the sisal on one of these, I decided to attach a new covering. I did not find any staples during the process of removing the old sisal. It appears that the sisal is wrapped between the two vertical pieces to hold it in and then some glue. The sisal did not come loose in all the time my cats scratched on it. P.S. I haven't found a replacement that my cats like as well as what the post comes with.
Best Answer
answered 3 months, 2 weeks ago
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by
googleish
Arlington, VA
+1point
1out of 1found this answer helpful.
answer 2
Staples, we think. If not staples, glue. If it is glue, the entire post was not covered in glue. Some of the sisal is a bit loose. However, our three cats have barely loosened any of it. We've had the tree five months and if they pass the tree, the usually take time to scratch.
answered 7 months ago
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by
SweetT78
Austin, TX
0points
0out of 0found this answer helpful.
Question

Are replacement covers available fot the Ultimate Scrtching Posts

asked 3 years, 5 months ago
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by
Spitfire
on SmartCat Ultimate Scratching Post
+3points
7out of 11found this question helpful.
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1 answer
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answer 1
No. I checked with the company once on whether I could buy the sisal on these scratchers to recover. Their answer was that the sisal is very durable and should last a long time. It's not cost-effective for them to sell just the sisal.
Best Answer
answered 2 years, 6 months ago
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by
ddkkks
Wichita, KS
+3points
3out of 3found this answer helpful.
Question

any replacement posts?

would be environmentally friendly!
asked 2 years, 9 months ago
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by
swapcenter
on SmartCat Ultimate Scratching Post
-1point
0out of 1found this question helpful.
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1 answer
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answer 1
I don't know of any replacement posts but, it would be pretty easy to re-wrap the existing post.
answered 5 months, 4 weeks ago
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by
Petcat
Orlando, FL
0points
0out of 0found this answer helpful.
Question

Was CatSmart bought out by Pioneer Pet? If so, should it still have CatSmart in the product name?

It looks like Pioneer Pet bought CatSmart as their way of "studying pets, and innovating things on their own" (liars!). Check their site, they have the CatSmart products, and the CatSmart logo on the website, too. They're selling the post for $75, and it's perch to go on top for $20. They also have the other CatSmart products.
asked 6 months ago
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Seireikitsu
Mesa, Arizona
on SmartCat Ultimate Scratching Post
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0out of 0found this question helpful.
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1 answer
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answer 1
Aha! I didn't remember that the post was made by Pioneer when I bought my first one. Just hope they don't mess around with a good thing. It really is a great scratching post.
answered 3 months, 2 weeks ago
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googleish
Arlington, VA
0points
0out of 0found this answer helpful.
Question

Where is the product made?

asked 2 years ago
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ck152
on SmartCat Ultimate Scratching Post
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