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Customer Questions & Answers for
PetSafe PetSafe Ultrasonic Remote Trainer

Collarless Remote Trainer designEmits two different ultrasonic sounds, a positive tone for rewarding and a negative tone for correctingRemote unit requires no receiver30 foot rangeModel PUPT-100-19
Customer Questions & Answers:
2 Questions,
 | 
2 Answers
Overall Rating:
2.956 out of 5
3
out of
5

Questions & Answers for PetSafe PetSafe Ultrasonic Remote Trainer

Question

Not sure if mine is working properly

I just purchased this item, but I'm not sure if its defected or not. When pressing the "P" button, the light comes on and I hear a beep sound. When pressing the "N" button the light comes on but I hear no sound. Is this how it's suppose to work or do I need to return and get my money back?
asked 1 year, 3 months ago
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EricaW74
on PetSafe Ultrasonic Remote Trainer
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answer 1
I would recommend that your contact PetSafe Customer Care at: 1-866-738-4379. They can walk you through the process.
answered 4 months, 1 week ago
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Pet Safe Brand Expert
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Question

collarless dog trainer

we have 2 dogs, 1 13 year old male well trained and a 11 month old shih tzu that is very hard to train. If we should use the collarless trainer would the sonic sounds reach our other dog, or do the sounds just go where we point the control unit?
asked 2 years, 5 months ago
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gmagigi
on PetSafe Ultrasonic Remote Trainer
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
answered 3 months, 3 weeks ago
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Pet Safe Brand Expert
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