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How can I keep my dog from jumping our 4 ft fence?
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Would a PetSafe Bark Control Collar work for a small dog that can't stay in his yard?
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What is the length of this collar?
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Can you use a bark collar and electric fence collar at the same time?
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Would a PetSafe Bark Control Collar work for a small dog that can't stay in his yard?
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Can you use a bark collar and electric fence collar at the same time?
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I'm looking at the PetSafe Bark Control collar. My little dog is 10 pounds and only has 9 1/2-10 neck. Will this colar fit her?
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your picture shows the roy gonia whistle with black end caps is this right or is it the solid orange model

Customer Questions & Answers for
PetSafe PetSafe Wireless Instant Fence Pet Containment System

Wireless Dog Fence! No underground wire required. Easy, portable way to set your pet's boundariesElectric dog fence covers an adjustable circular area up to ½ acre (180 feet in diameter)Upon exiting the area, your pet receives a harmless but effective correctionPetSafe Wireless Fence sets up in minutes without stakes, poles or wiresModel PIF-300
Customer Questions & Answers:
103 Questions,
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158 Answers
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Questions & Answers for PetSafe PetSafe Wireless Instant Fence Pet Containment System

Question

What happens if the dogs run out of the range and keep going? Do they keep getting a shock until they come back?

What happens if the dogs run out of the range and keep going? Do they keep getting a shock until they come back? Our dogs are German Shorthair and German Shepherd (70-100lbs) and are harrassing the neighbors free range chickens.
asked 3 years, 1 month ago
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by
mngreenthumb
Northern Minnesota
on PetSafe Wireless Instant Fence Pet Containment System
+180points
228out of 276found this question helpful.
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4 answers
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answer 1
Up to 30 seconds then it shuts down. Any other quesitons call PetSafe Customer Care @ 1-866-738-4379
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answered 1 year ago
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by
TheKittyMan
CA
+3points
5out of 7found this answer helpful.
answer 2
The system will shock for 30 seconds after they leave the safe zone and that seems like and eternity for the dog. Trust me after one good shock they wont go near the "Danger Zone".
answered 2 years, 6 months ago
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by
BrookeBabe
Walkertown NC
-5points
8out of 21found this answer helpful.
answer 3
They do get a continuous correction when they are out of the range, but it times out after about 30 seconds. As long as the correction level is set appropriately (some dogs need a stronger correction than others), then that should be enough to deter them.

My rat terriers LOVE to chase squirrels and rabbits, but they will never cross the boundary for them. Only one has broken out of the zone and received the continuous correction, which was when a neighbor's dog had wandered up into our yard, just outside of the "safe zone". My dog ran pretty far out of the zone, but came back easily within the 30 seconds. Her correction is set pretty low because she is very sensitive to it. My other dog has his set at a higher level, and has not once crossed the boundary.
Best Answer
answered 3 years ago
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by
2RatTerriers
+11points
11out of 11found this answer helpful.
answer 4
They get shocked for 30 second if they don't come back. If they do, it stops. It is a good reason to come back!
answered 3 years, 1 month ago
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by
MichelleLG79
Saint Paul, MN
-2points
2out of 6found this answer helpful.
Question

what does radical feet mean (Wireless Fence)?

asked 1 year, 5 months ago
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by
Jytte
on PetSafe Wireless Instant Fence Pet Containment System
-1point
0out of 1found this question helpful.
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3 answers
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answer 1
I recommend that you call PetSafe Customer Care at: 1-800-732-2677. They can help you with your request. The office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 6 months ago
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by
Pet Safe Brand Expert
-2points
0out of 2found this answer helpful.
answer 2
Call PetSafe Customer Care @: 1-866-738-4379
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answered 1 year ago
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by
TheKittyMan
CA
-1point
0out of 1found this answer helpful.
answer 3
The system has a diameter of 180 feet when extended to its maximum. A radius is half of the diameter or 90 feet. Wherever you place the transmitter inside your home will be the center of the 180 foot circle.
Best Answer
answered 1 year, 4 months ago
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by
sonofab123
Heber City, UT
+4points
4out of 4found this answer helpful.
Question

Does anyone know if this works to contain dogs who are outdoor only dogs, 100% of time, or is it just for dogs who are only let out a few hours/day?

asked 2 years, 4 months ago
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by
BrookIePT
on PetSafe Wireless Instant Fence Pet Containment System
+2points
2out of 2found this question helpful.
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3 answers
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answer 1
You can leave it on all the time if you want. I also keep my dog out most of the time except for rainy/snow days and it works great. The battery has lasted months and not a single problem. My only suggestion is to take out the battery and give your dog a break when he is in a safe area. Sometimes the beeping ends up traumatizing them when used long-term.
answered 1 month, 2 weeks ago
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by
Lina24
Charlotte NC
0points
0out of 0found this answer helpful.
answer 2
call PetSafe Customer Care @ 1-866-738-4379
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Top 50 Contributor
answered 1 year ago
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by
TheKittyMan
CA
+1point
1out of 1found this answer helpful.
answer 3
the collar can be used all the time but the battery will die fast if you leave it on all day. The battery doesn't last long at all. I use mine 1-2 times a day and it lasted 3 weeks. 1 hour at a time.
Best Answer
answered 2 years, 4 months ago
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by
redheadgrl
Kirkland, WA
+2points
2out of 2found this answer helpful.
Question

can this be used in a rainy climate?

can I protect this from the rain and make it still work?
asked 3 months, 2 weeks ago
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by
kkpete
pacific northwest
on PetSafe Wireless Instant Fence Pet Containment System
+5points
5out of 5found this question helpful.
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3 answers
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answer 1
The tranmitter needs to be in an area will it will not get wet. It's ok if the wireless receiver collar your dog is wearing gets wet, it's waterproof. Our product experts are standing by to help should you have any further questions. To speak with a PetSafe Customer Care associate, please call 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 3 months, 2 weeks ago
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by
Pet Safe Brand Expert
0points
0out of 0found this answer helpful.
answer 2
Thank you for your interest in PetSafe products!

The transmitter for all PetSafe Containment Systems must be located inside. The transmitter needs to be protected from rain, moisture and extreme temperature changes.

PetSafe product experts are standing by to help should you have any additional questions. Please feel free to call PetSafe Customer Care at 1-800-732-2677 for additional assistance. We are open Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and on Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
answered 3 months, 2 weeks ago
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Pet Safe Brand Expert
0points
0out of 0found this answer helpful.
answer 3
We have been out in the rain several times and the unit still works fine! Its suppose to be fully waterproof - but we havent gone swimming to test it out. It can definitely handle the rain and wet weather though!
answered 3 months, 2 weeks ago
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by
MJGOLDS
NOVA
0points
0out of 0found this answer helpful.
Question

Can I use the same transmitter for the PetSafe Wireless Instant Fence Pet Containment System for two dogs if I get an extra collar?

asked 3 years, 5 months ago
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by
Nikki8
Massachusetts
on PetSafe Wireless Instant Fence Pet Containment System
+48points
48out of 48found this question helpful.
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3 answers
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answer 1
yes you can. You can buy the additional color online here at petco. I think it's about 100 bucks.
Best Answer
answered 3 years, 3 months ago
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by
BIDDOGLOVER
Johnstown, PA
+7points
11out of 15found this answer helpful.
answer 2
Yes, you can have as many dogs as you want on it.
answered 3 years, 4 months ago
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by
Lance2
+6points
8out of 10found this answer helpful.
answer 3
yes
answered 3 years, 5 months ago
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by
misscasey
Raymond, NH
+5points
6out of 7found this answer helpful.
Question

We want to get the PetSafe wireless pet fencing but have two dogs different sizes? How do you handle the charge each dog gets?

asked 3 years, 5 months ago
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by
Cherri
on PetSafe Wireless Instant Fence Pet Containment System
+25points
35out of 45found this question helpful.
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3 answers
Answers
answer 1
The 6 different levels is on the collar so you can have one collar at 5 and the other on 2. (just an example)
answered 2 years, 6 months ago
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by
BrookeBabe
Walkertown NC
+9points
10out of 11found this answer helpful.
answer 2
There is a little white cap on the bottom of each collar and under it is a button that controls the intensity of the shock. Read the directions/manual and it will tell you how to ajust it.
Best Answer
answered 3 years, 4 months ago
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by
Lance2
+11points
11out of 11found this answer helpful.
answer 3
The charge is set on the collar, not on the transmitter. The transmitter setting is specifically for distance. The collar setting adjusts the 'charge'.
answered 3 years, 5 months ago
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by
misscasey
Raymond, NH
+9points
9out of 9found this answer helpful.
Question

I have the petsafe wireless pet containment unit. I just need to replace the collar. Is there a way to just buy the collar? This unit is about 4yrs ol

asked 3 years, 6 months ago
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by
Anonymous
Longview,WA
on PetSafe Wireless Instant Fence Pet Containment System
+3points
7out of 11found this question helpful.
Answer this Question
2 answers
Answers
answer 1
call PetSafe Customer Care @ 1-866-738-4379
Best Answer
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Top 50 Contributor
answered 1 year ago
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by
TheKittyMan
CA
+1point
1out of 1found this answer helpful.
answer 2
Yes you can buy just the collars online. They run about $150. You can find them on Petco or any other pet sit or your local Tractor Supply store.
answered 3 years, 4 months ago
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by
Lance2
0points
0out of 0found this answer helpful.
Question

Is there anyway to make the radius of the shock larger than 180ft? Or is there one I can buy that is bigger?

asked 3 years, 4 months ago
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by
CorinnaBug
on PetSafe Wireless Instant Fence Pet Containment System
+19points
20out of 21found this question helpful.
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2 answers
Answers
answer 1
The only thing the manual suggests is that you buy a second unit and have them overlap by at least 5-10 feet. So you could have one at each end of your house, which would create more like a figure 8 zone, rather than a circular zone.
answered 3 years ago
Customer Avatar
by
2RatTerriers
+3points
3out of 3found this answer helpful.
answer 2
I have done some looking in to this for my dog and what i found out is that you can get another bass and set it up in another place to expand the bounder line
Best Answer
answered 3 years, 2 months ago
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by
cableguy910
clearfield, pa
+4points
4out of 4found this answer helpful.
Question

Why will my Petsafe wireless fence only cover 45 feet away?

New unit purchased and it will only extend to 45 feet away. when you flip the switch that should double it, it does not chage.
asked 3 years, 4 months ago
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by
Gonzo39
Tennessee
on PetSafe Wireless Instant Fence Pet Containment System
+6points
9out of 12found this question helpful.
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2 answers
Answers
answer 1
Did you also try adjusting the dial? The maximum setting is a dial position of 8, and the boundary switch on high. Make sure you do not move the dial too quickly, or it will not adjust properly.
answered 3 years ago
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by
2RatTerriers
-2points
0out of 2found this answer helpful.
answer 2
call the 800# for pet safe--they are excellent at helping and recommending anything else, if needed.
Best Answer
answered 3 years, 3 months ago
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by
poodlelover15
florida
+1point
1out of 1found this answer helpful.
Question

will the pet safe wireless fence handle a 120lb dog?

asked 3 years, 3 months ago
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by
barb1205
on PetSafe Wireless Instant Fence Pet Containment System
-3points
0out of 3found this question helpful.
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2 answers
Answers
answer 1
call PetSafe Customer Care @ 1-866-738-4379
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answered 1 year ago
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by
TheKittyMan
CA
0points
0out of 0found this answer helpful.
answer 2
call pet safe - they have an 800# and are VERY helpful--I can tell you it does a great job on my 70# dog
answered 3 years, 3 months ago
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by
poodlelover15
florida
0points
0out of 0found this answer helpful.
Question

how much is a second collar for the pif-300 wireless fence

asked 3 years, 3 months ago
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by
gdutton
on PetSafe Wireless Instant Fence Pet Containment System
+3points
3out of 3found this question helpful.
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2 answers
Answers
answer 1
call PetSafe Customer Care @ 1-866-738-4379
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answered 1 year ago
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by
TheKittyMan
CA
0points
0out of 0found this answer helpful.
answer 2
they are about $120 plus tax
Best Answer
answered 3 years, 2 months ago
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by
cableguy910
clearfield, pa
+1point
1out of 1found this answer helpful.
Question

We have the petsafe system now that is underground. Will the same collars work with a wireless system?

asked 3 years, 2 months ago
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by
divot
on PetSafe Wireless Instant Fence Pet Containment System
0points
0out of 0found this question helpful.
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answer 1
No you the in-ground receiver collars only works with the in-ground fence systems. Any other questions call PetSafe Customer Care @ 1-866-738-4379
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answered 1 year ago
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by
TheKittyMan
CA
+1point
1out of 1found this answer helpful.
answer 2
It will not. Before I bought this I had an underground system and I had the stubborn dog collar and I was worried that it wouldn't work but it works even better. Hope this helped.
Best Answer
answered 2 years, 6 months ago
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by
BrookeBabe
Walkertown NC
+1point
1out of 1found this answer helpful.
Question

Where is the best place to install this? If I put in the garage or a central location in the house, will the walls or garage door affect the signal?

asked 3 years, 2 months ago
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by
New13
Clarkston, MI
on PetSafe Wireless Instant Fence Pet Containment System
+1point
6out of 11found this question helpful.
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answer 1
Large metal objects interfere with the signal. It must be positioned approximately 2-4 feet off of the ground level floor, and at least 3 feet away from any large metal objects (like washer/dryer/water heater). The garage is one place the manual suggests you place it. Ours is placed centrally inside our house. I have not experienced interference from any walls or the garage door.
answered 3 years ago
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by
2RatTerriers
+1point
3out of 5found this answer helpful.
answer 2
i have a older single wide trailer that has metal sides and it dosnt seam to bother it at all. i have had mine for about three months and have not had a problem yet
Best Answer
answered 3 years, 2 months ago
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by
cableguy910
clearfield, pa
+4points
4out of 4found this answer helpful.
Question

Can the collars get wet? My Lab has a little pool he likes to get in while outside. I would hate for him to be wet, get zapped & incur injury.

asked 3 years, 2 months ago
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by
drae0315
on PetSafe Wireless Instant Fence Pet Containment System
+15points
16out of 17found this question helpful.
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2 answers
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answer 1
yes they can get wet and the only way that that they can get shocked is if he/she goes over the range that you have set up for it.
answered 3 years, 2 months ago
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by
cableguy910
clearfield, pa
+1point
1out of 1found this answer helpful.
answer 2
Some collars are water resistant but definitally not water proof, it should say on the box that it came in or on the company's website. My dog is ok with going out in the rain if it is not too heavy but I definitally can not give him a bath with his electic collar/sonic caller (whatever the electric collar may be.)
Best Answer
answered 3 years, 2 months ago
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by
Bambiii
Annapolis, MD
+1point
1out of 1found this answer helpful.
Question

is there a size or pound limit?

My dogs are approximately 85 pounds each. The description is for dogs to be at least 8 pounds. is there a maximum?
asked 3 years, 1 month ago
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by
crabblegs
Overland Park, KS
on PetSafe Wireless Instant Fence Pet Containment System
+4points
7out of 10found this question helpful.
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2 answers
Answers
answer 1
I don't remember reading anything in the manual about a maximum weight limit. The level of correction ranges from 2-8 (level 1 is beep mode only), but it really depends on the temperament of the dog, rather than the weight. My two dogs weigh about 16lbs each. One is set on level 2, the other on level 4.
answered 3 years ago
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by
2RatTerriers
0points
0out of 0found this answer helpful.
answer 2
My dog is 92 lbs and it works great on him. I don't think there is a maximum because you can adjust the signal strength depending on how your dog responds.
Best Answer
answered 3 years ago
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by
Jendo
Ma
+2points
2out of 2found this answer helpful.
Question

I have an 80 lb Greyhound will it work for greyhounds or is it safe for greyhounds.

asked 3 years ago
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fastdog
on PetSafe Wireless Instant Fence Pet Containment System
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answer 1
This will work for any type of dog big or small thanks to the 6 levels of correction. My dog is about the same size as yours and she is very stubborn and it works on her where she wont even go near the "danger zone". Also it is completely safe and it does not harm your pet.
answered 2 years, 6 months ago
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by
BrookeBabe
Walkertown NC
+1point
1out of 1found this answer helpful.
answer 2
I have 70 lb Boxers and it worked for them. I set the intensity very low and they understood right away. The warning sound is a wonderful training tool.
Best Answer
answered 2 years, 11 months ago
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by
TheBoxerLady
+2points
2out of 2found this answer helpful.
Question

My house is on a hill. The main floor is ground level in front, but 1 story up in back.

The video says to install in the ground floor, will this be an issue?
asked 2 years, 10 months ago
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by
ChefsMom
NH
on PetSafe Wireless Instant Fence Pet Containment System
+2points
2out of 2found this question helpful.
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answer 1
call PetSafe Customer Care @ 1-866-738-4379
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answered 1 year ago
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by
TheKittyMan
CA
0points
0out of 0found this answer helpful.
answer 2
It will knock off some of the safe zone but he should be able to have a good amount of room.
answered 2 years, 6 months ago
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by
BrookeBabe
Walkertown NC
0points
0out of 0found this answer helpful.
Question

I have two collars from the underground PetSafe system, if I buy the wireless system, will the collars work?

asked 2 years, 6 months ago
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JTrstens
on PetSafe Wireless Instant Fence Pet Containment System
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0out of 0found this question helpful.
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answer 1
No the in-ground receivers work with only the in-ground fence systems. Any other questions call PetSafe Customer Care @ 1-866-738-4379
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Top 50 Contributor
answered 1 year ago
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by
TheKittyMan
CA
0points
0out of 0found this answer helpful.
answer 2
No you have to have the wireless pet containment system collar or they will just run through it.
answered 2 years, 5 months ago
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by
BrookeBabe
Walkertown NC
0points
0out of 0found this answer helpful.
Question

I HAVE A PIT BULL BOXER MIX THAT IS 9 MONTHS OLD. POODLE MEDIUM SIZE THAT IS 8 YRS OLD. CAN I USE THIS WITH BOTH DOGS.WILL BE EFFECT GIVEN THEIR AGES

asked 2 years, 5 months ago
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LUVNLYFCHICK
on PetSafe Wireless Instant Fence Pet Containment System
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answer 1
Yes will work with both dogs. Need to follow the training protocal, Any other questions call PetSafe Customer Care @ 1-866-738-4379
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answered 1 year ago
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by
TheKittyMan
CA
0points
0out of 0found this answer helpful.
answer 2
I would say yes it would work. I have three pitbulls that are on the system and it works great for them. One has broken through it once, but thats because the battery was just about dead. I believe dogs older then 5 or 7 months can use the system.
answered 1 year, 6 months ago
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Anonymous
0points
0out of 0found this answer helpful.
Question

I have a petsafe wireless instant fence and need to make the shock stronger but cant find the directions to do so how do I do this?

asked 2 years, 4 months ago
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Anonymous
Belleville
on PetSafe Wireless Instant Fence Pet Containment System
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answer 1
Call PetSafe Customer Care @: 1-866-738-4379
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answered 1 year ago
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by
TheKittyMan
CA
0points
0out of 0found this answer helpful.
answer 2
It is on the manual. Find where the white clear knob is on the black part of the collar and when you open that push it with pencil or pen how many times you want it. Number of the click matches with the level of shocking. And it blinks the level of the shocking after.
answered 2 years, 4 months ago
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DogS2
MD
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