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Most Recent Questions
Recent Question:
Are there collars for this system that fit smaller dogs?
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Will it work with a Jack Russell Terrier?
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will this collar work on a black lab that chews on everything and jumps and banks
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How do I train my American Pitbull Terrier to stay off my couches?
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Is it okay to leave the collar on the dog's neck for a long period of time? overnight
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Are there collars for this system that fit smaller dogs?
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will this collar work on a black lab that chews on everything and jumps and banks
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is static correction the same as shock correction
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Will it work with a Jack Russell Terrier?
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NO GO pet repellant, does it stop defecating in the house?

Customer Questions & Answers for
PetSafe PetSafe Products Black Gentle Leader Headcollars

Adjustable nose loop for a custom fitWon't come off over dog's headConverts to a regular collarThe Gentle Leader dog collar offers unsurpasseed quality
Customer Questions & Answers:
13 Questions,
 | 
24 Answers
Overall Rating:
4.653 out of 5
4.7
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Questions & Answers for PetSafe PetSafe Products Black Gentle Leader Headcollars

Question

Will this prevent dogs from biting?

My dog is 60 pounds of excited energy and if a stray dog runs up to him I dont want him to start fighting it like Cujo.
asked 1 year, 3 months ago
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Adien
IN
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answer 1
no
answered 1 year ago
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dogowner111
hawaii
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answer 2
This is not a muzzle. The dogs can still bite, lick, bark, etc. It does offer YOU more control of your dog and maybe you can prevent the biting with jerking his head to get his attention on you and not the other dog.
answered 1 year, 1 month ago
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MadiMae
New York Mills, MN
+2points
3out of 4found this answer helpful.
answer 3
Thank you for your interest in PetSafe products!

No, the nose loop on the PetSafe Gentle Leader Headcollar does not prevent a pet from opening their mouth to bite.

The PetSafe Gentle Leader Headcollar can be extremely effective in dealing with a variety of problems. Specifically, it is invaluable for dogs which pull on leash, and for dogs which lunge at other dogs or people.

While the Gentle Leader can be an extremely important and effective tool in dealing with many aggression problems, it is not a “cure”. If you feel your pet has aggressive tendencies, you may wish to seek the services of a professional specializing in aggression problems.

If you would like more information on the PetSafe Gentle Leader Headcollar, please feel free to contact PetSafe Customer Care at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and on Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products!

Amanda
PetSafe Customer Care
1-800-732-2677
Best Answer
answered 1 year, 3 months ago
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Pet Safe Brand Expert
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3out of 3found this answer helpful.
Question

Are the head collors adjustable?

asked 1 year, 2 months ago
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Wesley16
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answer 1
Yes, they are. We have a 75 pound lab and use the L size. Purely for his muzzle size, the L is better. I have a M and use it on a 50 pound Catahoula. The neck size adjusts very well.
answered 1 month, 1 week ago
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K9faze
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answer 2
the gentle leader is adjustable. I use a medium adjusted to largest length on a 62 pounds chow lab mix
answered 11 months ago
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doglover33
ohio
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answer 3
Thank you for your interest in the PetSafe Gentle Leader Head Collars!

Yes, the head collars are adjustable.

PetSafe products experts are happy to help answer any further questions you may have about the Gentle Leader Head Collars.

To speak with PetSafe product experts, please feel free to call 1-800-732-2677. Our office house are Monday through Friday from 8:00 A.M. to 8:00 P.M. Eastern Time and Saturdays from 9:00 A.M. to 5:00 P.M. Eastern.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
answered 1 year, 2 months ago
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Pet Safe Brand Expert
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Question

60 lb dog - medium or large?

My 2-yr old dog is exactly 60lbs. He is a mix of staffy/pit/lab and is lean and muscular. Since he is right on the line between a medium and large, which size do you suggest?
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asked 1 month ago
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Aves
on PetSafe Products Black Gentle Leader Headcollars
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answer 1
A 60 lb dog would uses a large PetSafe Products Black Gentle Leader Headcollar.
Top 25 Contributor
Top 25 Contributor
answered 1 month ago
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CommunityAnswer
+1point
1out of 1found this answer helpful.
answer 2
If you can't take him into the store to try for fit, I suggest ordering one of each and return the one you like less.
Best Answer
answered 1 month ago
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olddognewtrix
LA
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answer 3
Thank you for taking the time to as this question! I would suggest to go with the Large, you can always trim the nylon and apply a flame to melt the edge and keep from fraying if it is a bit too long. I hope this is helpful! If you have further questions or concerns, please call our Customer Care Center directly at 1-800-732-2677. Our office hours are Monday through Friday 8 A.M. – 8 P.M. EST and Saturdays 9 A.M. – 5 P.M. EST
answered 1 month ago
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Pet Safe Brand Expert
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Question

How long is the leash for your PetSafe soft leash, sku 762814? Will it work with a 90 pound Weimaraner? What size should I buy? Thank you.

asked 1 year, 4 months ago
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Weimer
on PetSafe Products Black Gentle Leader Headcollars
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answer 1
I am using the gentle leader headcollar on my 7 1/2 month old GSD that is very high energy for walks, along with a 24 inch long, 1 inch wide lead. he weighs 66 pounds. Always use a shorter lead to start with for better control, then go longer, since the dog will run circles around you if they have the extra leash length. I have had GSD's up to 121 pounds on a variety of leads, but if they are pulling, jumping, running etc. I do recommend you try the gentle leader headcollar. My other GSD's are not as rambancious as this pup, so I tried a different appraoch and got a headcollar to use on him. I love it. BBJ
answered 10 months ago
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BBJ86
Lincoln, Nebraska
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answer 2
The Gentle Leader headcollar does not come with a leash. I would recommend a 1" 6' leash. Our product experts are standing by to help should you have any further questions. To speak with a PetSafe Customer Care associate, please call 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 1 year, 4 months ago
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Pet Safe Brand Expert
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Question

What size should I get for my dog who has a weight loss goal?

We got our dog a few months ago - when we got him he was 30 pounds overweight. He is about halfway there to his weight loss goal of 55 pounds; but right now he weighs 70 pounds. If we get the large size, do you think it will still fit when he loses the weight?
asked 11 months ago
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cj7219
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answer 1
our dog is 62 pounds and we got a medium..it just fits perfectly adjusted to the largest size. we tried a large previously and it was huge and fell off his muzzle.
answered 11 months ago
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doglover33
ohio
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answer 2
Thank you for your interest in the PetSafe Gentle Leader Headcollar.

A proper fit is essential for your pet to successfully utilize the PetSafe Gentle Leader Headcollar. At his current weight, he will need to utilize the Large size, which is recommended for pets weighing 60 to 130 pounds.

When your pet nears his weight loss goal, he will likely need to transition to a Medium size, which is recommended for pets weighing 25 to 60 pounds.

PetSafe product experts are standing by to help should you wish to have more information regarding how to achieve a proper fit of the PetSafe Gentle Leader Headcollar for your pet.

To speak with a PetSafe Customer Care associate, please feel free to give PetSafe Customer Care a call at 1-800-732-2677. Our office hours are Monday through Friday from 8:00 A.M. until 8:00 P.M. Eastern Time and Saturdays from 9:00 A.M. until 5:00 P.M. Eastern.

Thank you again for your interest in our products.

Amanda
PetSafe Customer Care
1-800-732-2677
answered 11 months ago
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Pet Safe Brand Expert
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0out of 0found this answer helpful.
Question

Can a Halti be used with a Flexi?

Our 55lb Australian Shepherd/German Shepherd mix is 3 years old. He is a high energy dog!

2x he has gotten free from his leash. The leash snap attaching leash to collar failed in a busy intersection. His trainer told us IF he ever got loose, not to chase him but call his name and start running in the opposite direction. It worked and saved him. He has had basic obedience but obviously needs, and will get, more training.

After that experience, SAFETY for our dog is our first concern. What do you think would be best for a high energy dog walked in a suburban area? Our trainer suggested a martingale. Wish we could get a leash that had 2 attachments in case one failed, then we'd know he wouldn't get free.

He is a pound puppy rescue and is the best dog we have ever had. We have a bumper sticker on our car with a paw print and it says, "Who rescued who?" :-)
asked 2 years, 5 months ago
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nancyhmo
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I walk three of my large dogs at once using Gentle Leaders. So far, none of them have gotten loose not have I ever had he plastic neck 'clip' break while on a walk. Because the Gentle Leader puts pressure on their noses when they pull it really stops pulling almost immediately. You have to learn to walk them differently than on anything else. No constant pressure on the lead , just use a gentle tug and the goal is to walk them with a loose leash.... Not one that is pulling all the time. The Gentle Leader comes with a DVD to learn to use it.

The only problem I've ever had is with my new rescue puppy who doesn't know how to walk on a leash at all. Sometimes he pulls backwards and freaks out when the nose part starts to tighten . It will just take time a patience with him to get him used to it.

I always double check the plastic class but make sure it's completely and properly closed around their necks before we go on a walk every time and I haven't had a problem yet with the Gentle Leader ' failing'. Sometimes they get the nose loop off their faces my rubbing it off but the second loop on their necks always holds strong. Then it's just a matter of putting their noses back in the nose loop. Hope it works for you... It has really turned walk time, for me, into a fun time. Before I started using this, they would pull so hard , walking then wasn't fun at all . I tried a martingale and everything else out there and they just kept pulling so hard I thought about getting a pony cart to ride in ( just joking)
answered 1 month, 3 weeks ago
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dogowner111
hawaii
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answer 2
I recommend that you call PetSafe Customer Care at: 1-800-732-2677. They can help you with your request. The office hours are Monday through Friday from 8:00 A.M. to 8:00 P.M. EST. We are also open on Saturdays from 9:00 A.M. to 5:00 P.M. EST.
answered 1 year, 6 months ago
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Pet Safe Brand Expert
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Question

I've misplaced the directions for fitting the GentleLeader Headcollar ... where can I get a new instruction sheet?

I have the DVD that came with the Gentle Leader, but it will not play anything after the introduction.
asked 1 year, 11 months ago
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IreneSBT
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2 answers
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answer 1
go to their website
answered 1 year ago
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dogowner111
hawaii
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answer 2
Call PetSafe customer care at: 1-866-738-4379. They will send you another DVD.
answered 1 year, 8 months ago
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Pet Safe Brand Expert
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Question

Can the Gentle Leader dog collar be used on a Boxer?

asked 3 years ago
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firemanangel39
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answer 1
Yes, It should work. I used it on my Golder Ret / Irish Setter mix.
answered 2 years, 8 months ago
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RollingThundr
Boston, MA
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answer 2
Absolutely
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Top 50 Contributor
answered 2 years, 9 months ago
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TheKittyMan
CA
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Question

Do you carey the gentle leader head collar for the small size online or in the store?

asked 4 years, 2 months ago
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123455
on PetSafe Products Black Gentle Leader Headcollars
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Yes
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Top 50 Contributor
answered 2 years, 9 months ago
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TheKittyMan
CA
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Question

What size muzzle would I get for 6month pit mix wit lab?

asked 3 years, 9 months ago
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liltrip755469
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answer 1
I recommend that you call PetSafe Customer Care at: 1-866-738-4379. They can help you with your request.
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answered 1 year, 8 months ago
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Pet Safe Brand Expert
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Question

Will this product work with dogs like Pekingese and Puggs or any dog with a smushed face?

asked 3 years, 9 months ago
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Bubbahawk
PA
on PetSafe Products Black Gentle Leader Headcollars
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answer 1
No. I don't think so
answered 2 years, 8 months ago
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RollingThundr
Boston, MA
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Question

just wanted to know if the gentle lead will work for my american/english bulldog

asked 1 year, 11 months ago
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hheath1980
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It should work fine on your dog. If you have any other questions please call PetSafe customer care at: 1-866-738-4379
answered 1 year, 8 months ago
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Question

Would the gentle leader headcollar work for my 18lbs shih tzu?

asked 2 years, 9 months ago
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Anonymous
Hawaii
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Yes it should
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answered 2 years, 9 months ago
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TheKittyMan
CA
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